Serac Technologies Avis 

173
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Daisy and Josefina have been fantastic ( as well as patient with us ) There attention to detail has been great We look forward to working with these guys I would thoroughly recommend serac tech t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Extremely disappointing service. A complete waste of money. We paid for a service that delivered absolutely no results and did not help us in any way. Communication is also terrible they rarely rep... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Horrendous Promise the world and deliver nothing. Impossible to get out of the contract. Will renew without your consent. Then charge you to exit the renewal. Then when all that’s done will still... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a small builder who has recently started with Seractech, my letter was drafted up which looked very professional. Josefina has been in contact with me going through the process step by step helpi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Built for the construction and property industry, Serac Technologies provides a growing range of tools including automated outreach and historical planning applications across the entire UK. Unlock the past of any property with our planning history data. Simplify your research process and uncover valuable insights with ease.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,9

Tous les avis

(173)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

As we are a small construction company

As we are a small construction company, it's all about speediness and getting things done! Zak totally understood this and within one week of 1st contact, we already had our 1st letter drafted and completed the tutorial with Grace.
Grace was very kind and patient and really made the process easy to understand.
I know that, if I have any questions or struggle with any part of the process, all I need to do is to contact Grace and she will get back to me the same day with all of the information and solutions that I may need.
Looking forward to working with this wonderful and unique company.

5 décembre 2025
Avis spontané
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Réponse de Serac Technologies

Glad to hear its going well, we'll pass on this feedback

Noté 5 sur 5 étoiles

Maria from Seractech is forever helpful…

Maria from Seractech is forever helpful with any questions I may have when it comes to me trying to get the best out of this experience and always wants the best for myself and my company. Looking forward to working with Maria and Seractech in the future. Thanks

21 novembre 2025
Avis spontané
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Réponse de Serac Technologies

Thanks very much for the feedback

Noté 5 sur 5 étoiles

Selina from the team have taken care of…

Selina from the team have taken care of us and looked after us really well.

It takes some time to come through but once it drops it’s brilliant

17 novembre 2025
Avis spontané
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Réponse de Serac Technologies

Thanks very much, we'll pass this onto Selina

Noté 5 sur 5 étoiles

Well done Selina and Serac Tech

We have been working with Serac Tech and Selina since the commencement of our collaboration in September, and I am pleased to express that the level of support, cooperation, and responsiveness demonstrated by Selina has been exemplary.

It is rare that I find the time or inclination to provide favourable reviews, as my professional experience seldom warrants such recognition. However, in this instance, Selina and the Serac Tech team truly deserve commendation.

Their professionalism, efficiency, and commitment to delivering outstanding service have been consistently evident throughout our engagement.

Well done, Selina and the entire Serac Tech team — your efforts are sincerely appreciated.

11 novembre 2025
Avis spontané
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Réponse de Serac Technologies

Thanks Frank, we will pass this on to Selina! Let us know if there's anything we can do to support

Noté 1 sur 5 étoiles

Beware it’s a scam they take your money…

Beware it’s a scam they take your money and great sales pitch but never even called me after took my money and I chased them chased them and no one gets back to you

It’s all glossy sales pitch with no delivery of service so beware I have lost thousands and want to warn others

31 octobre 2025
Avis spontané
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Réponse de Serac Technologies

Thanks for your feedback, we have looked into your account and can see that you only sent 397 letters (2% of your total approx. letters available over the 12 month period).

Whilst our Customer Success team are here to support the tool is designed to as a self-service platform which was demonstrated to you during your onboarding.

Please reach out to the team on support@seractech.co.uk or 0203 808 6992 should you wish to discuss further.

Noté 1 sur 5 étoiles

Total waste of time and money didn’t…

Total waste of time and money didn’t deliver even 1 phone call or email, they promised so much and delivered a BIG FAT ZERO say well away from this company

1 janvier 2025
Avis spontané
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Réponse de Serac Technologies

Thanks for your feedback, we can see from your account that over the 12 month period you only sent 203 letters to project owners. This dramatically impacts your chances of generating relevant inbound enquiries.

If you wish to discuss please contact our Support team on support@seractech.co.uk or call 0203 808 6992

Noté 1 sur 5 étoiles

Total waste of time

Total waste of time. Promises loads of leads but delivers nothing useful. Hard to cancel and full of hidden terms. Avoid if you value your time and money.

11 octobre 2025
Avis spontané
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Réponse de Serac Technologies

Unfortunately despite our best efforts we are unable to locate an account under your name. Please contact support@seractech.co.uk with more details so we can advise.

Many thanks

Noté 1 sur 5 étoiles

As the rest of the 1 star reviews

As the rest of the 1 star reviews, please don’t not use this platform if you are trying to generate work .
It does not work at all ,I have just come out of a 1 year contract and have had absolutely nothing from this . Absolutely a waste of time and money ,

15 octobre 2025
Avis spontané
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Réponse de Serac Technologies

We have looked into your account and can see that a low volume of letters were sent during your 12 month licence with us. This has an immediate impact on the results.

To give yourself the best chance of a return, as advised you should be logging in each week and sending letters on a regular basis.

Please reach out to support@seractech.co.uk to assist you further.

Many thanks

Noté 1 sur 5 étoiles

Terrible company product did not…

Terrible company product did not generate any business and even after I asked them months in advance to cancel, they didn’t charged me exiting fee stay away do not use

24 septembre 2025
Avis spontané
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Réponse de Serac Technologies

Thanks for your feedback.

We have looked into your account and can see that you have only sent 45 letters in the 12 months your account was active.

Our Customer Success team advised you before your initial 12 months came to an end how to cancel your auto renewal, however unfortunately we didn't hear back from you therefore the renewal was not cancelled.

Despite our best efforts, your chance of winning work is severely reduced if you are not regularly logging in and using the system.

Please reach out to Customer Success to discuss further.

Noté 1 sur 5 étoiles

Con Artsits - Terrible Company

Terrible company - product doesn’t work + they tie you into a contract you cannot get out of - and then threaten legal action against you personally unless you pay the whole contract amount in full.

Avoid at all costs.

Plus all there 5* reviews are done by bots - please read through them and click on them - all reviewers have done 45+ reviews and all give 5* reviews the every company they review!!!

Fraudsters.

15 septembre 2025
Avis spontané
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Réponse de Serac Technologies

Thanks for your feedback.

We have looked into your account and can see that you have only logged in and used the system twice in 2 years (12/12/2023 and 15/04/2025). We had a refresher call on 15/04/2025 where we explained all the steps required to utilise the platform for your area.

Our Customer Success team advised you before your initial 12 months came to an end how to cancel your auto renewal, however unfortunately we didn't hear back from you therefore the renewal was not cancelled.

Despite our best efforts, your chance of winning work is severely reduced if you are not regularly logging in and using the system.

Please reach out to Customer Success to discuss further.

Noté 1 sur 5 étoiles

immoral parasitic company targetting…

immoral parasitic company targetting small businesses trying to grow and exploiting them. theyre selling a product not fit for purpose. they know its not fit for purpose. if they had any confidence in there product they wouldnt make the contract an annual rolling contract with exit terms unclear and hidden within terms and conditions you do not receive until after your onboarding session. i dont say this lightly. this company as an establishment are scum. fraudsters who sell you the world after unsollicited cold calls, but deliver absolutly nothing. id go as far to say even the employees are scum, anyone knowingly complicit in tbhis kind of paresitic vulture like behaviour is a person of low moralarlity in my opinion. they offer no support after your onboarding session. but god forbid you miss a payment, they threaten legal action in the very first email. personally i am seeking legal advice befor making my final payments. however this company does seem to be set up to sell a worthless product, lock unsuspecting victims into stringent legal terms owing to loop holes in consumer law making busisness to business contracts legal through e-communications. stay well away or youll end up spending thousanads of pounds with nothing to show for it

15 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not recommended

Not recommended, got no leads
Ask them to cancel and end up paying for whole year contract

24 juillet 2025
Avis spontané
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Réponse de Serac Technologies

Thanks for your feedback.

All of our terms are both emailed to you before activating your account and available in your account when you log in. Our system gives you all of the tools required to automate the outreach process. We can see that you stopped sending out letters which we strongly advise against as this will impact performance.

Please contact our team on support@seractech.co.uk

Noté 1 sur 5 étoiles

Avoid these crooks at all cost.

Avoid these crooks at all cost.
Absolute scam. Do not fall for this con artist!!!!

1 juillet 2025
Avis spontané
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Réponse de Serac Technologies

Thanks for reaching out. We have reviewed your account and can see that you have sent zero letters during your time with us which as you can expect severely impacted your response rate. Despite our best efforts to onboard you and provide support we have had minimal communication from you. Please contact support@seractech.co.uk

Noté 1 sur 5 étoiles

Complete scam company stay away....

Complete scam company stay away....
Alex will send you scam link set a meeting with fake jobs.

And they want the money first

16 juin 2025
Avis spontané
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Réponse de Serac Technologies

We understand some people may feel cautious about joining a video call. However, Google Meet is a widely used and secure platform that allows us to communicate clearly and efficiently. It’s an essential part of how we deliver support and maintain transparency.

We have the most accurate UK planning data available and the purpose of the video call was to show you real-time projects going through planning in your area.

If you require further assistance, you're welcome to contact us directly.

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