Serac Technologies Avis 

Selina is helpful and always ready to help.

Selina is clear and precise in her explanations and patient enough to get an old boy like me using the system in no time at all. Many thanks

These guys are REAL Unscrupulous, unethical company I have ever come across. Sales person doesn't provide any exit terms and conditions when binding you in the contract. PLEASE READ Terms and Conditions very very carefully.

There is NO COOLING OFF PERIOD.
There is a DEFAULT auto-renewal.
On top A LATE Cancellation FEES of 2 MONTHS..!! So if you are paying £300 every month there is a £600 late cancellation fees..!! in addition to the month you just paid for let say 12 month contract you send across your notice in week #1 of 13th month so you have now paid for 13th month plus you will be paying to 14th and 15th month..!!!

Simple and efficient software. Selina was super friendly and helpful throughout the onboarding process. Looking forward to seeing what new opportunities arise from simplifying the outreach process.

we dealt with maria and daisy to set us up for the planning portal, they were both very helpful in aiding us to make the process as easy as possible

Grace explained everything clearly during the demo's and was very thorough. 😁

The service and help that we received from Grace Gallagher Chin and her onboarding team was really good and very efficient. A great service and now hoping to reap the rewards.

Misleading sales practices.

I received a call from Josh White this morning implying they were a contractor with loads of opportunities across the Midlands and they needed partners to take over contracts that cant be fulfilled in April and May. I accepted a meeting on this basis.

After receiving the e-mail, I then realised they're some lead generation platform- NOT a contractor. VERY misleading to try to trick me into a meeting.

Needless to say, if you try to trick me into a meeting and lie from the offset, then I know this is not a good service.

I have raised my concerns directly with them- but remember, this is a small industry, we all talk. Tricking your way into meetings is going to end badly.

Their reply is nonsense and just sums them up perfectly. With all these reviews showing it's a total scam, it's clear you should stay away...

I registered with this company but never used their service at any time. I never sent any letters, never accessed any data, and was never given access to the tools required to use the service.

The only payments taken from me were registration-related payments at sign-up. I did not sign a one-year contract, nor did I agree to ongoing charges. I became unemployed shortly after registering and did not proceed beyond the initial stage.

Despite this, I was later told that I owed money for a service I never used and never benefited from. When I asked for a copy of the contract I allegedly signed and evidence of service usage, this was not clearly provided.

The situation escalated to the point where the company issued a small claims court claim seeking payment, which I found extremely distressing given that no service was used and no signed long-term contract exists.

I was also made uncomfortable during a call when references were made to my LinkedIn profile and websites connected to my name, which I felt were irrelevant and inappropriate in a billing dispute. (This was said by the Head of Finance.

Based on my experience, I do not recommend this company. This experience has been very stressful, and I urge others to protect their mental health by carefully checking whether they can stop or cancel any agreement they sign before proceeding.

Title: Misleading Practices and Continuous Pressure

I signed up for this system with the expectation of clear communication and transparency. However, my experience has been anything but that. The process felt rushed and unclear, and I was led to believe that only a small number of companies had access to this system, which now seems misleading.

I received ten letters regarding my planning application, suggesting that I would be the primary business to benefit from this service. Instead, it felt more like a sales tactic than genuine support. The lack of adequate backup service has rendered this experience a complete waste of time and money—essentially just another tech scam.

I strongly advise against subscribing to this service. It has been several weeks since I unsubscribed, yet they continue to hound me with constant communications.

Let’s be clear: when a company fails to deliver on its advertised products and support, it causes significant stress for users.

I signed up for this system but everything was rushed and not transparent, They never explained how many subscribers were in each area and just took money from my account with no backup service at all, A complete waste of time and money, just another tech fraud system, I would strongly advise against this subscription, Its been one year since I unsubscribed and they are hounding me and causing me severe stress, threatening me to court, Lets me clear here when a company cannot supply a product that is advertised then they must compensate for any money paid to them.

Terrible company , signed me up to a service that they did not deliver , promised personal weekly support and was a waste of time , after 3 months I had enough and canceled the service as they lied and miss sold it!
They keep taking money from my account without permission! Woman on the phone very obnoxious and horrible, I’m now going legal to recover money taken without permission and fraudulently! Stay away at all cost

Didn't get a single job in from them. Every time I rang up to get help they didnt help at all, Just kept passing me round. After the first month when I didnt get a single job in I just cut my losses. 18 months later I get bailiffs at the door saying I owe them money! Do not go with these people. Absolute scum

Selina was very helpful and her experience made it easy for me to understand the programming on how to use the app.

very quick and easy.

Terrible company signed up through the business cancelled within the threshold put a Ccj on my personal account even though I signed up through my company. Currently in process of appeal

Be aware that cancelling this service appears to be very difficult once the contract is signed.

In my case, concerns about suitability were met with repeated references to legal terms and legislation, which can create pressure rather than constructive discussion.

I recommend other businesses proceed with caution and fully understand the contractual commitments before agreeing.

Selina has been fantastic and has made the onboarding experience very easy when I am so busy; very friendly, knowledgeable and is a great representative of Serac Tech. The system is very simple yet delivers a lot from what we can see, although we have just started the process with Serac Tech. Thank you very much Selina.

Grace was very clear with her instructions and explained everything very clearly. A very good experience with my introduction demo .

⭐ 0-Star Review: I had to give 1 star only because there’s no option for 0 or negative stars🙏.Stay Away — Misleading Service and No Results

Stay well away — this company is a complete disappointment.

When I joined, they gave me high expectations and even showed video profiles of multiple builders to convince me to sign up. After signing the contract, I waited over two months and sent around 183 letters to potential customers — with zero results.

When I raised my concerns, they showed no interest at all in helping or fixing the issue. What they were quick and strict about was making sure I paid every month, despite their service failing completely.

This company seems far more focused on collecting money than providing any real value. Once you sign a contract, you are stuck — and they insist you must keep paying even if you receive nothing in return.

I’ve had a very bad experience and am still trying to cancel my contract. Their attitude is simply: “You signed, so you must pay,” regardless of whether the service works.

Avoid at all costs. Not trustworthy, not helpful, and definitely not worth your money.

I’ve just started using SeracTech and I’m really impressed. It’s incredibly user-friendly and has saved me countless hours that I used to spend manually checking planning portals. The planning-data provided is accurate and detailed, and it’s helped me find relevant projects and secure new business opportunities. The team is responsive and whenever I’ve had a question, support has been friendly and helpful. Overall — highly recommend SeracTech to any contractor or developer looking for an efficient lead-generation solution.