We have all our appliances with Service Box . All the staff are so helpful and polite and try so hard to help you. Especially Gavin he is so kind. My elderly mum feels so reassured since my dad pas... Voir plus
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Lisez les avis des autres
Bought a 32" Sharp TV today from Tescos, activated the 12 month warranty with six months extra free, very polite young man explained all the options to me, I am very happy with the service I recieved... Voir plus
The detalis on site were very comperhensive and I got a call from one of the sales staff (Gavin) to ask about the quote and why I had not gone ahead the day before, and was there anything he could do... Voir plus
L'entreprise a répondu
Fixed two separate issues very quickly. One leaking sink and one noisy boiler problem. Both sorted without any issue, including a follow up appointment to replace a broken part. Very professional... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de réparation d'appareils électroménagers
- aussi dans
- Chauffagiste
- Fournisseur de chaudières
- Fournisseur de chauffage
- Service client dédié à l'électroménager
- Service de réparation de matériel électronique
À propos de Service Box Group Limited
Écrit par l'entreprise
Service Box is one of the UK’s fastest-growing service plan providers that offers consumers a one-stop solution for when an essential home appliance, gadget, electrical item or boiler breaks down.
We know that when an item stops working it’s incredibly frustrating. For most people, it’s stressful, costly and time consuming.
For an affordable monthly cost, our protection plans mean that we can take care of everything.
Our experienced engineers have a fast turnaround time and when it can't be fixed, we arrange the replacement.
Customer feedback is essential for us, we take it seriously and act upon it. Our customers have helped shape the products we offer.
Why choose Service Box?
• GREAT VALUE FOR MONEY Our cheapest plan allows consumers to cover items for just 11p a day.
• FINANCIAL CLARITY Customers know exactly where they are each month and will never get hit with a big bill for a repair or replacement again.
• FAST REPAIRS These items are important, so we aim to repair them as quickly as possible.
• ANY AGE OF APPLIANCE COVERED We believe consumers should be able to cover any age of appliance, if it’s in good working order. We protect items that are both in warranty and out of warranty.
• NO HIDDEN FEES Our Appliance plans are fully inclusive with no excess, so we won’t charge a penny more than your monthly amount. Our Boiler plans do come with a contribution charge of £60 and repairs have an annual cap of £1,500.
We are committed to excellent customer service
Écrit par l'entreprise
- If there is anything we can do for you, please tell us
- The success of our business is based on the satisfaction of our customers. Our protection plans are designed to make your life easier.
Coordonnées de contact
Suite 11, Sheridan House, BN3 1DD, Hove, Royaume-Uni
- 0800 802 1892
- service-box.co.uk
4,7
Excellent
981 avis
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Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re pleased to hear that Jake was polite, friendly and helpful throughout your experience. We’ll be sure to pass your kind words on to him. It’s always great to hear when our team has made a positive difference.
Kind regards,
The Service Box Team
Fantastic service
Fantastic service ! Amazing peace of mind knowing that you are covered should anything go wrong ! wouldn't be without it !
21 octobre 2026
Réponse de Service Box Group Limited
Thank you for such wonderful feedback! It’s great to hear that you value the peace of mind your Service Box plan provides. Knowing you have support available when something goes wrong can make all the difference, and we’re delighted to have you with us!
Kind regards,
The Service Box Team
Réponse de Service Box Group Limited
Thank you for the great review! 😊 We’re delighted to hear that registering with Service Box was quick, easy and hassle-free. We want to make getting your cover sorted as simple as possible, so it’s lovely to know we got it right for you!
Kind regards,
The Service Box Team
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re so pleased to hear that you found our team understanding, kind, helpful and patient. Taking the time to listen and make sure our customers feel comfortable and supported is really important to us.
Kind regards,
The Service Box Team
Réponse de Service Box Group Limited
Thank you for your kind words! We’re delighted to hear that you found our team professional and helpful. We’ll always aim to make sure our customers feel supported and confident they’re in good hands.
Kind regards,
The Service Box Team
Great service
19 octobre 2026
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re really pleased to hear you had a great experience with Service Box. We always want our customers to feel well looked after, and it’s wonderful to know we’ve delivered that for you.
Kind regards,
The Service Box Team
Absolutely great service
Absolutely great service, would highly recommend and prices are cheaper then my last provider. The guy i spoke to was just so helpful.
19 octobre 2026
Réponse de Service Box Group Limited
Thank you for such fantastic feedback! We’re delighted to hear that you’ve been impressed with both our service and the value of our plans compared to your previous provider.
It’s especially lovely to hear that our team member was so helpful. We want arranging cover to be a positive and straightforward experience, so it’s great to know we’ve made a good impression. Thank you for recommending Service Box!
Kind regards,
The Service Box Team
very helpful with the advice on registration of our tv
very happy with the help and advice we recived when i registered my television, very help full
7 octobre 2026
Réponse de Service Box Group Limited
We’re delighted to hear you were so happy with the help and advice you received when registering your television! Our team is always happy to guide customers through the process and make sure everything is clear and straightforward. Thank you for taking the time to share your feedback and for choosing Service Box!
Kind regards,
The Service Box Team
Molly was exceptional helpful and…
Molly was exceptional helpful and friendly,so easy to talk to
15 octobre 2026
Réponse de Service Box Group Limited
It’s wonderful to hear that Molly made such a positive impression! We’re delighted she was so helpful and friendly, making you feel comfortable throughout your conversation. We’ll be sure to share your lovely feedback with her. Thank you for choosing Service Box!
Kind regards,
The Service Box Team
Molly was very helpful and explained…
Molly was very helpful and explained things in detail.
15 octobre 2026
Réponse de Service Box Group Limited
We’re so pleased to hear that Molly took the time to explain everything clearly and in detail. Making sure our customers feel informed and confident is really important to us. We’ll pass your kind comments on to Molly, and thank you for sharing your experience!
Kind regards,
The Service Box Team
The experience to register my device…
The experience to register my device was very easy and quick. The staff were English and very professional.
14 octobre 2026
Réponse de Service Box Group Limited
It’s great to hear that you found registering your device such a straightforward experience! Thank you for recognising our team’s professionalism and clear communication. We’re pleased everything went smoothly and appreciate you taking the time to share your feedback.
Kind regards,
The Service Box Team
Friendly knowledgable staff
Friendly knowledgable staff, everything was dealt with within 2 days
14 octobre 2026
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re pleased to hear that our friendly and knowledgeable team looked after you and that everything was dealt with within just two days. We always aim to provide efficient service and make the process as smooth as possible for our customers. Thank you for choosing Service Box!
Kind regards,
The Service Box Team
Boiler service has been in process for…
Boiler service has been in process for weeks for various reasons. Have left us in limbo by turning off our boiler pending a return, whilst weather has turned cold waiting and waiting. Deeply unhappy
12 octobre 2026
Réponse de Service Box Group Limited
We’re really sorry to hear about your experience and completely understand how frustrating and worrying this must be, particularly with the colder weather and being left without a working boiler for so long. We appreciate how disappointing it is to be left waiting without a clear resolution.
We’d really like the opportunity to look into this matter, understand what has happened, and help get things resolved. Please contact us and specifically ask for our Resolutions Team, who will be happy to review your case and assist you further.
Kind regards,
The Service Box Team
Speedy service
Got my boiler working again with no fuss. Was offered an appointment within 24 hours, and engineer was polite, knowledgeable and quick.
2 octobre 2026
Réponse de Service Box Group Limited
Thank you for taking the time to share your feedback! We’re delighted to hear your boiler was back up and running so quickly and that you received a prompt appointment. It’s great to know our engineer provided polite, knowledgeable and efficient service. We really appreciate your support!
Kind regards,
The Service Box Team
Set up was easy
The call didn't take long, and going through the process was quick and easy.
8 octobre 2026
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re pleased to hear that your call was handled promptly and that the process was quick and straightforward. We always aim to make things as easy and hassle-free as possible for our customers, so it’s great to know we delivered on that occasion.
Kind regards,
The Service Box Team
The two people I spoke to were very…
The two people I spoke to were very friendly and helpful and very professional and I would like to thank them for their assistance
8 octobre 2026
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re delighted to hear that both members of our team were friendly, helpful and professional. We’ll be sure to pass on your kind words, as it’s always wonderful to hear when our team has made a positive difference. Thank you for choosing Service Box!
Kind regards,
The Service Box Team
Extremely cheerful and friendly person…
Extremely cheerful and friendly person who dealt with my call. She was 5 star.
9 octobre 2026
Réponse de Service Box Group Limited
Thank you for your fantastic feedback! We’re delighted to hear that you received such cheerful and friendly service. We’ll be sure to pass on your kind words to the team member who assisted you. Providing a positive experience for our customers is really important to us, and we’re glad she made such a great impression!
Kind regards,
The Service Box Team
Gavin was very pleasant on the phone…
Gavin was very pleasant on the phone and explained every thing.
8 octobre 2026
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re delighted to hear that Gavin was pleasant to speak with and took the time to explain everything clearly. We’ll be sure to pass on your kind words to him. Thank you for choosing Service Box!
Kind regards,
The Service Box Team
Molly was fantastic very polite and…
Molly was fantastic very polite and made the process so easy
8 octobre 2026
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re delighted to hear that Molly was so polite and made the whole process easy for you. We’ll be sure to pass on your kind words to her. We really appreciate you taking the time to share your experience!
Kind regards,
The Service Box Team
Very helpful customer service.
8 octobre 2026
Réponse de Service Box Group Limited
Thank you for your lovely feedback! We’re pleased to hear you found our customer service helpful. We always aim to provide friendly, efficient support and make things as easy as possible for our customers. We really appreciate you taking the time to share your experience!
Kind regards,
The Service Box Team
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