Shipitfurniture Avis 

106
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

First of all, the item that I purchased , it's description says "ceramic". This was a 9th anniversary gift for my wife. Roughly $120 +/-. I receive the item and it is clearly not ceramic at all. Worst... Voir plus

Noté 5 sur 5 étoiles

Recieved side table withing a few days of ordering. Easy to assemble. For the most part good quality. The top of one side table wasnt plained very well during manufacturing. The packing was superb... Voir plus

Noté 5 sur 5 étoiles

Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love the chairs we received and ordered more. I'm always a bit nervous using online companies that I haven't used before, but ShipItFurniture as great. Lots of communication, fast shipping, and be... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(106)

44 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Successful purchase

When I made my initial order, the price was $92+/-. I paid the advertised price. About 30 min later, I was advised that it was not in stock and cancelled the order which was reimbursed. I checked again and the price was now $120+/-. I paid again and it was approved and shipped. A little frustrating, but the item shipped on time and was what I was looking for because it matched one that I had in another room.

4 mai 2024
Noté 4 sur 5 étoiles

Received wrong item but contacted…

Received wrong item but contacted customer support and was able to return it without any issues. Good communication to ensure I had the return label and directions for returning it.

8 mars 2024
Noté 3 sur 5 étoiles

Carbon Fiber bookshelves

I ordered carbon fiber (like material) bookshelves but received a dark gray wood shelf. After multiple emails with Oliver, I was told that they could not send my correct order and was never told the reason. However, after a generous refund credit was offered, I reluctantly decided to assemble the bookshelves I received. They were easy to assemble and appear to be a good quality for the price.
I have recently read many negative reviews about ShipitFurniture with all the same reasons I initially spoke about. My suggestion is to read all of the reviews good and bad and make your decision appropriately.

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

This was the worst shopping experience…

This was the worst shopping experience I’ve ever had with an online retailer. If I could give 0 stars I would. I ordered a recliner sofa and requested a cancellation within 36 hours of the order, prior to receiving any confirmation of batching or shipping. Oliver responded to my cancellation initiating the shipping and providing me a tracking number that wasn’t even available to track yet. I responded stating that I requested cancellation and not for the item to be shipped, however he only kept repeating that he can’t cancel because the order shipped. I contacted the shipper who informed me that they do not have possession of the delivery. I requested a phone call from Oliver to resolve, since the phone non their website is fake and the company doesn’t accept calls, however he refuses to speak to me, requiring me to file a dispute with my credit card company! Buyer beware! I highly recommend that you take your business elsewhere!

11 mars 2024
Noté 1 sur 5 étoiles

Unprofessional Ship It and Fantastic Furniture

2 'failed' delivery attempts...but no one knocked and we had someone home both dates...no updates via email/phone despite raising an enquiry with ship it directly after the first failed delivery. In my enquiry I asked them to update the authority to leave on delivery...no reaponse.

Only realised the order was out for delivery today again because I checked the tracking number while typing out this complaint the first time...then the delivery failed again.

Not shopping with fantastic furniture again.

Understandable if I can't receive a quick turnaround from staff...we're all under the pump but (1) at least actually try to deliver with a reasonable process (2) update the tracking automations to include a notification so I can know the fulfillment status of my order...so unprofessional.

And after all this I still have no idea where my order is and doubt I'll have it delivered in a reasonable time frame.

19 janvier 2024
Avis spontané
Logo de Shipitfurniture

Réponse de Shipitfurniture


Deeply sorry for the delivery nightmares. Missed knocks, missing updates, & frustration are the opposite of "fantastic." We're investigating, improving communication, & expediting your order. Expect it within 48 hours. As a sincere apology, we will offer 10% off + full refund. We value your feedback & won't let you down again

Noté 1 sur 5 étoiles

Purchased makeup vanity

Purchased makeup vanity. Item was sold out everywhere else. I have a screenshot of item and purchase. Completely different item was shipped and picture was swapped out. Now my original email will not display picture. I still have the screenshot however
Unable to get in touch w customer service. They are trying to make me pay for return shipping. Do not shop here. Update: I was told return was approved and would be sent a shopping return label. This never happened. Impossible to get in touch with someone. Will be contacting the Better Business Bureau. Again DO NOT SHOP HERE.

12 décembre 2023
Logo de Shipitfurniture

Réponse de Shipitfurniture

Hello Tracy,

We have sent you an email to come to a solution to this issue you have faced. Our team will work on your issue until it is solved. Please respond to your email!

Thank you!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus