The company always answered their phone and answered my questions. which were many. I was able to oder directly from the company. The customer service/sales person was friendly and knowledgeable. A... Voir plus
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The company always answered their phone and answered my questions. which were many. I was able to oder directly from the company. The customer service/sales person was friendly and knowledgeable. A... Voir plus
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There was a lot of stress in our household bc of hearing loss. This product has greatly changed our ability to communicate in normal conversational voices. The stress has become minimal with enjoyment... Voir plus
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Device arrived with corrosion of battery and terminal and would not work. Customer service arranged replacement unit. Sent and received in about five days. Product itself seems of good quality but h... Voir plus
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I had a very positive experience with Bellman. They produce high quality personal amplifiers, such as Maxi Classic, they pack them nicely and they ship them fast (in my case with UPS). An A+ company.
L'entreprise a répondu
In Bellman & Symfon, we are driven to develop and provide solutions contributing to a safe, secure, and independent life for people suffering from hearing loss all over the world. All products are developed together with hearing professionals and users and produced under the highest quality standards. Our products are used by university hearing clinics, audiologists, insurance companies, and private individuals all over the world. Welcome you also!
10404 Chapel Hill Rd, Suite 102, 27560, Morrisville, Etats-Unis
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Easy to operate to set time dnd alarm and flashing lights and alarm wake me up

Réponse de us.bellman.com
Shopped the website and it was pretty straight forward. I did mis-interpret the description of one component (the bed-shaker needs a receiver of its own). So I placed a follow-up order for that receiver.
On that second order, I got a note from Bellman to say the receiver wouldn't work on its own....
That was good service to ensure customer satisfaction.
Once I had all the parts, it was easy to put everything into place. The guidance on where to place the smoke detector was really valuable. My old smoke detector was in a bad location and has been annoying me with false alarms for 30 years.
All good now. My family is as relieved (maybe more) as I am that I now have a good system for a hard of hearing person.
Also, both orders were processed and shipped promptly. The packaging was as efficient as could be without a lot of filler to go in the recycle bin (or landfill). I appreciate that!

Réponse de us.bellman.com
We have been very pleased with the products. I had questions before the purchase and was treated with respect, and my questions were answered. I have only good things to say about my experience with this company.

Réponse de us.bellman.com
Cost was less than Sponsored sites. Trusted company and product works as described.

Réponse de us.bellman.com
App is confusing. Wish there a way to turn off other than pull yarn as I have it between mattress. Also if I have it on notifications it notify always. But I only got it for phone calls and did work once but must have to reset it after each calls?

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My son is able to be shaken awake by his month old baby now

Réponse de us.bellman.com
My package was sent to Canada when I’m in the USA for some reason and ended up being almost 2 weeks overdue because of customs. Kudos to the company for refunding my express shipping fee when asked. Very responsive service!

Réponse de us.bellman.com
arrived in timely fashion
is for Christmas so cannot discuss the item yet

Réponse de us.bellman.com
Product does exactly what it is advertised to do, and was shipped promptly. I am deaf and needed a way to know when the smoke detectors in my house were sounding. This a well thought out product that does exactly what I need it to do.

Réponse de us.bellman.com
works very well …meets my needs as a deaf person…keeps us safe!

Réponse de us.bellman.com
I can't believe how good the Domino Pro is. Easy to use and LOUD. For Example: I put the transmitter next to the TV and I can have the TV almost quiet but I can hear it loud and clear.
The documentation isn't clear to me though. I would've preffered if they had a simple one page that said:
Transmitter, Omnidirectional - press RF - led green
Transmitter, Directional - press RF again - led orange
Receiver, Omnidirectional - press MIC - led green
Receiver, Directional - press MIC again - led orange
That said, I got plenty of help from "Jonathan" using the CHAT help to place my order, request overnight delivery, fix a mistake in my order and help me navigate the many functions of the device.
Bellman handled my questions and issues cleanly, completely, quickly, without hassle and for FREE.
These days with products becoming so complex, you need to rely on customer support. Bellman stands out as excellent, not only in their product (at least the Domino Pro I purchased) but also in their support.
100 stars!

Réponse de us.bellman.com
Domino amplifiers are the best for severely impaired because of the wireless independent system. Have used the same one for several years now.

Réponse de us.bellman.com
Charles was great to work w/twice when I physically drove to Morrisville location. My grother and I both love the Vibio

Réponse de us.bellman.com
I had bed shaker almost years. I had reordered for my spiritual daughter and her husband are deaf . They loved it bec it strong vibrate than iPhone lol .

Réponse de us.bellman.com
Arrived when stated.. works really well.
Wished there was a carry case so can walk around outside with it..

Réponse de us.bellman.com
We were disappointed with the loop unit we purchased with the assistive listening device. It is not compatible with the hearing aid of our employee. It would be great to get a refund on that and have the opportunity to get something that will work for our new employee.

Réponse de us.bellman.com
This is a thank you for making the ear impairment bed shaker door alarm system for my husband. He said it will wake him up even during a storm.

Réponse de us.bellman.com
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