The company always answered their phone and answered my questions. which were many. I was able to oder directly from the company. The customer service/sales person was friendly and knowledgeable. A... Voir plus
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There was a lot of stress in our household bc of hearing loss. This product has greatly changed our ability to communicate in normal conversational voices. The stress has become minimal with enjoyment... Voir plus
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Device arrived with corrosion of battery and terminal and would not work. Customer service arranged replacement unit. Sent and received in about five days. Product itself seems of good quality but h... Voir plus
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I had a very positive experience with Bellman. They produce high quality personal amplifiers, such as Maxi Classic, they pack them nicely and they ship them fast (in my case with UPS). An A+ company.
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À propos de l'entreprise
Écrit par l'entreprise
In Bellman & Symfon, we are driven to develop and provide solutions contributing to a safe, secure, and independent life for people suffering from hearing loss all over the world. All products are developed together with hearing professionals and users and produced under the highest quality standards. Our products are used by university hearing clinics, audiologists, insurance companies, and private individuals all over the world. Welcome you also!
Coordonnées de contact
10404 Chapel Hill Rd, Suite 102, 27560, Morrisville, Etats-Unis
- 9102333080
- pj@bellman.com
- shop.bellman.com
4,6
Excellent
111 avis
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Réponse de us.bellman.com
Dear Kushwant Singh,
Thank you very much for purchasing our Alarm Clock Pro and for sharing your comment. Your comment is much appreciated and motivating for our team here!
Best regards
Peter Jungvid
Founder & CEO
Could be stronger vibration mode
Could be stronger vibration mode. Was under my pillow at hotel and was difficult to feel the vibration.
Disconnected in the night at some point causing me to wake late for work.
The times it has worked, it worked well but I only used it 5 days- it worked 4 of those.
13 septembre 2024
Réponse de us.bellman.com
Dear Lisa,
Thank you for your comment. The vibration strength is a balance between strength on one side, and power consumption, size, and cost on the other side. Normally, our customers appreciate the vibration strength and I hope that you also will be satisfied. However, if you feel that it doesn't work well for you, you are of course welcome to return the unit for a refund.
It should not disconnect as long as you are within the Bluetooth range. If this happens again, please contact our customer support (phn. 919-439-8383 or support.bsn@bellman.com) so we can assist you.
Best regards
Peter Jungvid
Founder & CEO
It Works
It Works
My wife is deaf and I am hearing so I think we have been able to test this product fairly well. We have the pager and charger, the bed shaker, the flasher, and the baby cry transmitter.
Positives
- It works. My wife says it's annoying but wakes her up.
- Seems to be decent quality but time will tell.
Negatives
- It's expensive. It may be a fair price I don't know but it's definitely costly to get all the components. That being said we are grateful it is even an option. Definately worth it for us.
Additional thoughts
- we have the baby in the same room as us so we are not able to use the flasher right now because it is so bright. This means if you buy their baby cry system you will probably want to buy the pager which I did not realize does not come with the charger. The bed shaker only works with the pager if you have the charger for the pager.
6 septembre 2024
Réponse de us.bellman.com
Dear Joel,
Thank you for your comment regarding our Wireless Alertings system, it is much appreciated.
Regarding the Flash Receiver, there are two things I want to mention if you feel that it is too bright. First, you can twist the upper part (the flashing part) so it flashes into e.g. the wall instead of straight ahead. Secondly, we have a Flash Receiver Cover that you can use to lower the flash intensity. Please check this link (on our European website): https://www.bellman.com/en/product/alerting-products/accessories/flash-receiver-cover/
So far we don't promote these covers in the US because the demand is low. However, if you want one, I will send one to you as a gift (no charge). Please let me know if you would like to have a Cover, and send me a message at PJ@bellman.com
Best regards
Peter Jungvid
Founder & CEO
Fast and Friendly
The voice amplifier was delivered fast, but without the german socket adapter. I called, next day it was in my mailbox. Great service!
3 septembre 2024
Réponse de us.bellman.com
Dear Michael,
I am sorry that the German socket was not included. However, I am pleased to notice that you received it in your mailbox the next day and that you are delighted with our service. Thank you for your comment; it helps us to continuously improve and is most appreciated!
Best regards
Peter Jungvid
Founder & CEO
Réponse de us.bellman.com
Dear Jared,
I am very pleased you are satisfied with our service; your comment means a lot to us. Thank you for taking the time to provide us with this feedback!
Best regards
Peter Jungvid
Founder & CEO
It works
It works. I’d like the shaker to vibrate harder as it slips under my pillow and it isn’t enough to fully wake me. I’m a deep sleeper. The phone call thing with sound is good. Makes me feel less isolated.
19 août 2024
Réponse de us.bellman.com
Dear Lois,
Thank you for your valuable comment.
Just a short background: The max vibration strength is a function of what we found is normally required to wake people up, battery consumption (since stronger vibrations drain the battery quicker), the size of the product (a larger battery requires more space), and cost.
My comment: When you say that it "slips under your pillow" is that accidentally or do place it under the pillow? If accidentally, would it be possible to put something around Vibio, like a wide rubber band to avoid slipping under the pillow? Please feel welcome to contact me at PJ@bellman.com if you want to discuss this further, I am eager to provide you with the best solution.
Best regards
Peter Jungvid
Founder & CEO
Réponse de us.bellman.com
Dear Michael,
I am very happy to see that you are pleased with our products. Thank you very much for providing us with this feedback!
Best regards
Peter Jungvid
Founder & CEO
Amazing peace of mind
Delivery was quick and set up was easy! Had a couple mishaps in use but they were my fault. First time my son had been playing on my phone and turned off my Bluetooth tooth so I didn’t know it wasn’t communicating the second time the alarm was set but I misinterpreted the on off switch (I know that makes me sound stupid but you’d know what I mean when you see it when it’s on off is “highlighted” as your option to switch to.
I bought this to be secure in that my teenagers / young adult can still wake me when they are out past my bed time. It’s been a huge relief. I love it!!!
12 juillet 2024
Réponse de us.bellman.com
Dear Kendra,
Thank you for your comment and we are happy to learn that you like our product. Thank you also for taking the time to write your comment; user comments are critical for designing and distributing solutions to our customers!
Best regards
Peter Jungvid
Founder & CEO
Absolutely incredible service
Absolutely incredible service. I was greeted pleasantly and my questions were answered in full in a way I could fully understand. I will definitely use your company again in the future.
9 juillet 2024
Réponse de us.bellman.com
Dear Pamela,
Thank you very much for your positive comment, I am most pleased to hear that you are happy with our service. This is very encouraging for us all working in the company, thank you for taking your time and letting us know!
Best regards
Peter Jungvid
Founder & CEO
Excellent device
The shipment was extremely prompt. The device did exactly as it was intended to do. I was very happy with the product, and I highly recommend it.
25 juin 2024
Réponse de us.bellman.com
Dear Dorothy,
Thank you for your positive comment; I am very pleased to notice that you are happy with our service and product. Your feedback is valuable for me and my team, thanks for taking the time to comment on this!
Best regards
Peter Jungvid
Founder & CEO
I use text & cell phone wake up on call…
I use text & cell phone wake up on call emergency & also alarm clock wake up.
1 juillet 2024
Réponse de us.bellman.com
Dear Patrick,
Thank you for your comment on our product, it is most appreciated!
Best regards
Peter Jungvid
Founder & CEO
We have had a Bellman amplifier for a…
We have had a Bellman amplifier for a number of years. It is my husband's backup to his hearing aids. We had to get a replacement for the earbuds, and when we got them, because we had forgotten that they attach on the side, we tried to attach them to wrong place. For this reason, we thought we had the wrong size. I emailed Bellman, and received a prompt response, which set us straight right away. Saved us a time and continued aggravation. Could not thank him enough for his prompt, knowledgeable response.
Yours very truly,
Carol L Sparks
25 avril 2024
Réponse de us.bellman.com
Dear Carol,
Thank you very much for writing to us! I truly appreciate your feedback which I normally share with our team in our monthly meetings. This feedback is very motivating for our team - thank you! :)
Best regards
Peter Jungvid
Founder & CEO
The noise detector
The noise detector, portable reciever, and bed shaker work great. I have hearing loss in one ear and this works great making sure I wake up when the alarm goes off.
15 mai 2024
Réponse de us.bellman.com
Dear Jamison,
Thank you for your positive comment about our products; much appreciated!
Best regards
Peter Jungvid
Founder & CEO
Device arrived with corrosion of…
Device arrived with corrosion of battery and terminal and would not work. Customer service arranged replacement unit. Sent and received in about five days. Product itself seems of good quality but have not had time to test it out yet.
13 mai 2024
Réponse de us.bellman.com
Dear Tom,
Thank you for your comment on this. I will talk with our logistic department to ensure that we do some extra inspection before shipping more of the same model. Some moisture must have entered the package during transportation. For me it is very important that you are very happy with our product and service, and if there is anything I can do to assist, please feel welcome to reach out to me personally (PJ@bellman.com).
Thanks again for your comment!
Best regards
Peter Jungvid
Founder & CEO
Better than other vibrating alarms
This was better than other vibrating alarms that I have used. It’s not perfect. You set the time for the alarm in the morning and may have to reconnect to the Bluetooth during the night.
3 mai 2024
Réponse de us.bellman.com
Dear Andrew,
Thank you for your comment and rating!
The Vibio Bluetooth Bed-Shaker that you bought should reconnect to your cell phone automatically.
I want you to be super-happy with the product you purchased from us, and if you please contact our Customer support, they will try to assist you. You can reach our Customer support by email (support.bsn@bellman.com) or over the phone (910-239-5796).
We look forward to hearing from you!
Best regards
Peter Jungvid
Founder & CEO
Loss of hearing problems
I was very surprised by the response from the first person I spoke with. I had complicated problem that the he got excited about and said he would call me back. He did too hours later. I am very happy with everything I purchased
24 avril 2024
Réponse de us.bellman.com
Dear Robert,
I am very pleased to hear that you are satisfied with our service. Thank you for sharing this with us!
Best regards
Peter Jungvid
Founder & CEO
A great travel accessory
The clock is well designed and works well. The portable shaker also works like a charm and is a great travel accessory
23 avril 2024
Réponse de us.bellman.com
Dear Charles,
Thank you for your positive comment regarding our products, most appreciated!
Best regards
Peter Jungvid
Founder & CEO
Réponse de us.bellman.com
Dear Brenda,
I am very pleased to notice that you are satisfied with our service. This is important information for us to understand that we are doing things correctly. Thank you for sharing it with us!
Best regards
Peter Jungvid
Founder & CEO
Réponse de us.bellman.com
Dear Shula,
I am very pleased to hear that you found our salesperson very helpful. We always do our best to treat our valuable customers the way we would like to be treated ourselves, and your valuable feedback is therefore very welcome! Thank you for sharing your comment.
Best regards
Peter Jungvid
Founder & CEO
Easy to shop and find what I was…
Easy to shop and find what I was looking for. I am super impressed with the process and how speedy I was able to receive my product!!
25 mars 2024
Réponse de us.bellman.com
Dear Misty,
Thank you for sharing your positive experience with us; it is highly appreciated and very inspiring for the team here!
Best regards
Peter Jungvid
Founder & CEO
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