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Bodyform UK Avis 

143
•
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The product is great. What I object to is the recent advertising showing blood leaks in jeans. All those who experience periods are already aware of such problems and those who don't have periods real... Voir plus

Noté 5 sur 5 étoiles

Really easy shopping experience, great size range and they even have products made from cotton. So high-quality and much better than the synthetic alternatives, although the synthetic ones are very hi... Voir plus

Noté 1 sur 5 étoiles

Took a week to arrive. Only opened 1 pair and tried to return unopened pack. Paid with PayPal but they wanted my bank details so unable to use their online form. Emails are answered but seem auto... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love Bodyform- I hate Always pads, that are so plasticky, highly perfumed and really irritate my skin. Bodyform are comfy, feel natural and don’t cause irritation. I’m worried that it’s increasi... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(143)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Be careful of limited returns policy

I bought 2 periods pants and really did not like the quality or texture or sizing. (Both medium but different sizes). Unfortunately they come in opaque cardboard packaging, so to see what they are you have to open them, you are then not allowed to return for hygiene reasons. The customer service team are responsive but have to stick to their policy. As I am a first time customer I have been able to arrange a refund for one pair. With both pants being £20 each I definitely wouldn’t risk trying again. I also paid £4.50 to send them back, I then found out I wasn’t supposed to send them back, although they gave me the address to send them! I have found much better quality in M&S. I would suggest body form add a feminine hygiene sticker and a small window in the packaging to allow for customers to check texture. It wouldn’t help being able to gauge size though.

30 mars 2026
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Réponse de Bodyform UK

Hi Charlotte,

Thank you for taking the time to share your feedback about the packaging — we really appreciate it. We’ve passed your comments on to our product development team so they can review this going forward.

Regarding the return, unfortunately we’re unable to accept items that have been opened or used. As outlined in our previous correspondence, returns need to be unopened and unused, and we’re sorry that this means we’re not able to process a return in this case.

We understand this may be disappointing and appreciate your understanding. If you have any questions or would like to discuss this further, please don’t hesitate to get in touch — we’re always happy to help where we can.

Noté 3 sur 5 étoiles

Great service and fast delivery but not…

Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.

6 octobre 2025
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Réponse de Bodyform UK

Hi Valentina,

We’re really sorry to hear the pants weren’t quite right for you. Our Comfort Fit range was created using customer feedback, and to improve the feel we’ve reduced the gusset (the absorbent part) by 35%, making the pants noticeably thinner and more comfortable to wear.

You can take a look at the range and learn more here:
https://shop.bodyform.co.uk/collections/what-is-comfortfit

If you have any questions or need help finding the right option for you, please don’t hesitate to get in touch — we’re always happy to help. 💜

Noté 1 sur 5 étoiles

Poor experience trying to return some items

Do not allow returns/refunds

4 décembre 2025
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Réponse de Bodyform UK

Hi Leah,
Thank you for getting in touch, and we’re sorry to hear you’ve had some trouble with your refund.

I’ve checked our system and can see that a partial refund was issued on 2nd January. If you’re still experiencing any issues or believe something isn’t quite right, please do reach out to us at support.shop@bodyform.co.uk

Just to clarify our policy: we offer a 60 Day Money Back Guarantee, which allows customers to try one pair of period pants, and if they're not suitable they can claim and get their money back. Unopened items can also be returned and customers will be refunded. However, for hygiene reasons, opened items (other than the single trial pair) aren’t eligible for return.

If you have any questions or need further help, our support team will be happy to assist you.

Noté 1 sur 5 étoiles

I've not received my order

I've not received my order

16 février 2026
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Réponse de Bodyform UK

Hi Maggie,

Please can you email support@shop.bodyform.co.uk with your full name and order number and we will look into this for you.

Thanks, The Bodyform Customer Care Team

Noté 1 sur 5 étoiles

The process in trying to get refunded…

The process in trying to get refunded for product or exchange is frustrating and I still have not received refund or exchange as I bought multiple of the item. I don't think I will be using bodyform again.

22 janvier 2026
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Réponse de Bodyform UK

Hi Hayley,

We're sorry to hear you were unsatisfied with the refund and exchange process. Please email support@shop.bodyform.co.uk with your full name and order number and we will look into this for you.

Thanks,
The Bodyform Customer Care Team

Noté 5 sur 5 étoiles

Great period pants

Great period pants, really pleased with the fit and usefulness of them (first time user!) Swift delivery too.

16 janvier 2026
Noté 5 sur 5 étoiles

Bodyform period pants

I absolutely love these Bodyform period pants. I was sceptical but bought one pair and loved them so much I’ve now bought more. You must try them!

7 janvier 2026
Noté 1 sur 5 étoiles

Period Pants

Took a week to arrive. Only opened 1 pair and tried to return unopened pack. Paid with PayPal but they wanted my bank details so unable to use their online form. Emails are answered but seem automated answers designed to frustrate purchasers.
Not happy, will not be reordering or recommending.
Email requesting feedback contained broken links so unable to leave one.

15 décembre 2025
Avis spontané
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Réponse de Bodyform UK

Hi Nora,

We’re really sorry to hear that you’re not satisfied with the service or the products you received.

Please reach out to us at support@shop.bodyform.co.uk, and our team will be more than happy to help.

Thanks,
The Bodyform Customer Care Team

Noté 1 sur 5 étoiles

Bad design for period pants and bad…

Bad design for period pants and bad customer service
I actioned the money back guarantee (which bare in mind only covers 1 pair of pants, and I got 3) and they didn't refund me after saying they would, one team told me to email another team and then they told me to email that team again, I am being passed around, all the time not getting a refund

11 décembre 2025
Avis spontané

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