I bought an iPhone 16; to start with, there were significant delivery delays, it took about 15 days to arrive, and in the end, they had to change the color because the one I wanted didn't pass their q... Voir plus
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i bought an iphone 16 in december 2025. i waited a week just to get my phone. the condition was a bit disappointing despite me purchasing it in excellent condition. however, up until today (1/10/2026)... Voir plus
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HORRIBLE EXPERIENCE. I purchased a device on their website. It has been 2 weeks and the device still hasn’t been delivered nor has there been a status update. I reached out to their Whatsapp repeated... Voir plus
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I'd been buying 2 products with CompAsia. Iphone 13 pro & Apple Smart Watch. All is good and functioning perfectly 😊👌🏻 The delivery is also fast n smooth within 2-3days working days after purchasin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de débloquage et de recyclage de téléphones
- aussi dans
- Magasin de produits d'occasion
- Magasin de téléphonie mobile
Écrit par l'entreprise
CompAsia is the leading device-focused fintech and solutions provider in Asia, including financing, device care, subscription, buyback and trade in, retail and distribution services. Our online retail platform presence across the region including Malaysia, Thailand, Philippines and Singapore. More than just dealing in preowned phones, CompAsia sees technology as an integral part of its device lifecycle management business, which unlocks value for consumers by salvaging the worth of their old phones as well as smoothening the path to acquiring a new one. To date, CompAsia has launched a slew of innovations revolving around unlocking value of phone ownership from its financing programme, monthly subscription plan, trade-in programme and device protection programme.
Coordonnées de contact
Suite 2.02, Wisma Academy, No. 4 Jalan 19/1, Seksyen 19,, 46300, Selangor, Malaisie
- +60379313417
- my.shop@compasia.com
- shop.compasia.com
3,3
Moyen
465 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Les gens ont aussi consulté
Excellent ❤️😊😊😊😊😊😊
5 août 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
Thank you so much for your kind rate! We truly appreciate your support and are glad to hear you had a positive experience. It means a lot!
Regards,
CompAsia Support Team
scam company
scam company
do not ever purchase from them. contacted them 2 months ago about early termination fee waiver, continuous delays in replies, resulting in two months needed for late payment. worse of all is, after wasting my time for two months, they refused the waiver for early termination and kept bringing up the clauses in the contract. i decided to meet them halfway and offer a 50% waiver instead out of goodwill in attempt to get a win win situation. HOWEVER, instead of accepting, they continued to insist i must make full repayments to terminate it early. EVEN WHEN THEY CHOSE TO DELAY ME FOR TWO MONTHS, WASTING MY TIME AND EFFORT OF CONSTANTLY NEEDING TO ASK THEM FOR A UPDATE EVERY WEEK, THEY STILL THINK THEY ARE ENTITLED TO DEMAND FOR FULL REPAYMENT, LIKE THEY ARENT IN ANY WRONG AT ALL. the fact that they always use a "i am sorry" template to keep up with the facade to portray that they are sorry, clearly the continuous rejection of fee waivers just shows how sorry they were for wasting the time. they simply show that they dont give a shit, they just wanna squeeze every cent out of you.
DO NOT EVER DEAL WITH THIS COMPANY, THEY ARE DISGUSTING AND REVOLTING.
2 août 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
We sincerely apologize for the inconvenience and frustration this issue may have caused. We understand how important this matter is, and we truly appreciate your patience and understanding while we work to resolve it.
Please be assured that our team is actively investigating the issue and making every effort to resolve it as quickly as possible. We are committed to providing you with an update as soon as we have more information.
Regards,
CompAsia Support Team
I bought an Apple Watch gen 1 (fair…
I bought an Apple Watch gen 1 (fair condition) with a Shopee coupon and got a good bargain. Item received well packed. All working and I am satisfied. Very recommended seller for preloved Apple product.
28 janvier 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
We are truly honoured and grateful for your kind words. Thank you for choosing CompAsia, and we look forward to the opportunity to serve you again in the future!
Regards,
CompAsia Support Team
Order number #CAP46214 Samsung S25…
Order number #CAP46214 Samsung S25 Ultra
I gave it 4 stars; they need to improve their communication service and their process. The Phone is legit and pristine. I have been using it for 5 days now, and there have been no issues. The only issue is their process. When you purchase it take about 1 to 2 days for them to email you and ask for verification, like providing ID and the last 4 digits of the card used. Which I find weird and inconvenient. After you send the verification, it takes 1 to 2 days to get a response with approval. After two days, you get a response that I was verified, and you wait for another 1 to 2 days for them to ship out your order. After two days, they will send you a tracking number from LBC, and LBC tracking takes days to update the tracking. I would say that the experience was breathtaking and worrying. Their website does not provide much information about your order; for customer service, you'll have to email back and forth. They need to improve their process and customer service. Would I order again? I think this will be the first and last. Would you order? I would say give it a shot. They seem to be legit, and the phone is okay looks brand new, with no scratches.
22 juillet 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
Thank you so much for your generous and thoughtful review. We truly appreciate you taking the time to share your experience in such a detailed and encouraging way.
We are sincerely grateful for your kind words and support, and we apologize for the inconvenience. We value your feedback and are using it to improve our services and provide an even better experience in the future.
We look forward to continuing to deliver the same level of quality and dedication in everything we do.
Regards,
CompAsia Support Team
iPhone 15 (Fair) after 8 months.
I bought an iPhone 15 (Fair) from Compasia on 26/12/2025 and I am still using it with no problem. Upon receiving, there is only one noticeable scratch at the camera bezel. I received it only 5 days after purchasing (because I live near KL). Received with battery health of 100% and now it’s 93%. Overall, I’m very satisfied with this device and I might return because I am planning to buy a new iPad.
27 juillet 2026
Avis spontané
Réponse de CompAsia
Hi shumaikhi hussaini,
Thank you so much for the 5-star rating! ⭐ We truly appreciate your support and are glad to know you had a positive experience with us.
If you need any assistance in the future, please feel free to reach out to us anytime.
Thank you once again for choosing CompAsia! 😊
Still Waiting for My Phone After Placing My Order
Order number: CAMY260700425
I placed my iPhone order on 14 July 2026 because I urgently need it for work 😭. Until now, I still haven't received my phone or even a tracking number.
I've contacted customer service multiple times, but I only receive the same response that they are "expediting" my order. I'm very disappointed with the lack of updates and the delay. I hope CompAsia improves its delivery process and communication with customers 😔
22 juillet 2026
Avis spontané
Réponse de CompAsia
Hi Mcd Ft,
We sincerely apologize for the delay in responding, and for the frustration and negative experience you’ve had with us.
Upon checking, our respective team has reviewed your issue - CAMY260700425 for further checking. We will continue to keep you updated via email regarding your concern.
We truly appreciate your patience and understanding in this matter, and we remain committed to improving our communication and service moving forward.
Thank you once again for your kind patience and understanding.
Warm regards,
CompAsia Support Team
my device still no update until today
my device still no update until today . almost 2 months ! bila tanya salesgirl , jawapan dia bagi memang padu .
'HQ UTAMAKAN CUSTOMER YANG BARU ORDER'
hebat betul marketing skill !
21 juillet 2026
Avis spontané
Réponse de CompAsia
Hi Suzy Ji,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience caused by the prolonged delay in your order.
Based on the latest update from our respective team, the delay is due to the current stock availability and the ongoing process of clearing the existing stock, which may take some time.
Please rest assured that we have already escalated your case to our respective team and requested them to expedite the process as much as possible. We will continue to monitor your case closely and keep you updated as soon as we receive any further information.
We truly value your feedback, as it helps us identify areas for improvement. We remain committed to enhancing our order fulfilment process and providing a better experience for all our customers.
Once again, we sincerely apologize for the inconvenience caused and thank you for your patience and understanding.
Best regards,
CompAsia Support Team
Good website
30 décembre 2025
Avis spontané
Réponse de CompAsia
Dear Customer,
Thank you so much for your kind rating! We truly appreciate your support and are glad to hear you had a positive experience. It means a lot to us!
If there's anything we could improve to earn a 5-star rating next time, we'd love to hear your feedback. Your suggestions help us provide an even better experience.
Regards,
CompAsia Support Team
Goods and service top notch
Goods and service top notch. Really would recommend to others.
17 juillet 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
Thank you so much for your generous review. We value your feedback and are using it to improve our services and provide an even better experience in the future.
We look forward to continuing to deliver the same level of quality and dedication in everything we do.
Regards,
CompAsia Support Team
I may not have a patience of a saint
I may not have a patience of a saint, but saying I could get my phone within 3-5 business day is bull, I don't even get the tracking number bruhh. Some of us don't have the time to go to actual store, so online is next best option. I just need my phone pls. I've saved up my money for months to get it. If compasia staff sees this, please live up to your promise and prioritize my order like you said in the email. Once I get the phone, with good experience for at least 2 weeks, I'll update the review to 5 stars lol.
15 juillet 2026
Avis spontané
Réponse de CompAsia
Hi Fyra Han,
We're sincerely apologies for the delay and understand how frustrating this has been. We appreciate your patience and your willingness to give us another chance.
Your order has been highlighted to the relevant team for further attention, and we'll do our best to have it processed as soon as possible. Once it's shipped, you'll receive the tracking details via email.
Thank you, and we hope your experience with your device will be worth the wait.
Warm regards,
CompAsia Support Team
Réponse de CompAsia
Dear Ibrahim writes,
Thank you so much for your kind rate! We truly appreciate your support and are glad to hear you had a positive experience. It means a lot!
Regards,
CompAsia Support Team
Very disappointed with the service
Very disappointed with the service. It's been almost two weeks since I placed my order, and there have been little to no updates on the status of my purchase. Customer communication has been poor, and the long waiting time is frustrating. I expected better service and more transparent updates. Please improve your order processing and keep customers informed.
26 juin 2026
Avis spontané
Réponse de CompAsia
Hi Rubin Ebin,
Thank you for taking the time to share your feedback.
We sincerely apologize for the experience you've had and fully understand your frustration regarding the delay with your order. This is certainly not the experience we aim to provide our customers.
Kindly be informed that our team has responded to your email with an update regarding your order. We are also actively monitoring your case and working closely with the relevant team to ensure it is resolved as quickly as possible.
We truly value your feedback, as it helps us improve our services. Thank you for bringing this matter to our attention, and we appreciate your patience and understanding while we work towards a resolution.
Kind regards,
CompAsia Support Team
I really really frustrated with this…
I really really frustrated with this company soo much. Very the bad services ever. Holding customer item too long even 1 month plus still no update and no stock but got money customer already.. How can they be like this ya? The customer services so bad, even the Hq like nothing happen holding cust item too long . please be responsible Compasia. If no stock dont pretend like you are legit.
1 mai 2026
Avis spontané
Réponse de CompAsia
Hi zirazman,
We sincerely apologize for any frustration and inconvenience you’ve experienced regarding your Order No. OR-356173-RNPM.
We would like to inform you that we have already forwarded this matter to our respective team, and we will expedite the process accordingly.
We truly value your feedback and will continue to improve our service.
Thank you for your kind understanding and patience.
Warm regards,
CompAsia Support Team
One of the lousiest company i ever come…
One of the lousiest company i ever come across. Even the ah beng shops have more etiquette then them.
1 mai 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
We sincerely apologize for the inconvenience. Kindly provide your order number and reach us via email at support@compasia.com. Our team will do their best to assist you.
Regards,
CompAsia Support Team
Réponse de CompAsia
Dear Customer,
We are truly honoured and grateful for your kind words. Thank you for choosing CompAsia, and we look forward to the opportunity to serve you again in the future!
Regards,
CompAsia Support Team
1st purchaser
1st purchaser. Good deal , hassle free, shipping to Kuching arrived within the etd.
23 janvier 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
Thank you so much for your generous review. We truly appreciate you taking the time to share your experience. We're sincerely grateful for your kind words and support, and we look forward to continuing to deliver the same level of quality and dedication in everything we do.
Regards,
CompAsia Support Team
From purchasing till receiving it…
From purchasing till receiving it everything is easy to understand
3 janvier 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
We are truly honoured and grateful for your kind words. Thank you for choosing CompAsia, and we look forward to the opportunity to serve you again in the future!
Regards,
CompAsia Support Team
Great product recovery, but terrible communication and missing promotional items
I have mixed feelings about my recent experience with CompAsia's Renew2go programme.
On the positive side, the installment plan process for my MacBook was straightforward. I placed my order on May 5th during their May promotional campaign (which ran from May 1st to May 31st), which promised a free iPad as a sign-up gift.
However, the fulfillment process has been a major headache. My MacBook delivery was significantly delayed because the item was out of stock. While the order tracking and updates from their end were incredibly slow during this period, CompAsia did eventually rectify the situation by upgrading me to a higher-spec device at no extra charge. I was very grateful for that gesture.
The main issue now is the promotional iPad. It is now June 25th which is well PAST the campaign period and I still have not received it. I have been as patient as possible and have reached out via email multiple times, but I am completely being left in the dark. The support team's replies are generic, essentially just telling me to "just wait" without providing any concrete timeline or actual updates.
CompAsia showed they want to do right with the laptop upgrade, but their ongoing lack of transparency and slow customer support regarding promised campaign items is incredibly frustrating.
25 juin 2026
Avis spontané
Réponse de CompAsia
Dear Customer,
We sincerely apologize for the inconvenience caused.
Kindly provide your order number to our Support Team so that we can further investigate your case and assist you accordingly. You may contact us through either of the following channels:
Email: support@compasia.com
WhatsApp (Chat only): +6012-941 7355
Once we receive your order number, our team will review your case and do our best to provide you with the appropriate assistance as soon as possible.
Thank you for your patience and understanding. We look forward to assisting you.
Regards,
CompAsia Support Team
I'm very satisfied with CompAsia
I'm very satisfied with CompAsia. Will try to buy the refurbished smart watch later.
22 juin 2026
Avis spontané
Réponse de CompAsia
Hi Syakur Ibrahim Ar-Rantisi,
Thank you for your kind review and for choosing CompAsia.
We're delighted to hear that you're satisfied with your experience. Your support and trust mean a lot to us.
We look forward to serving you again, and we hope you'll have the same great experience when purchasing a refurbished smartwatch in the future.
Thank you once again for your support!
Warm regards,
CompAsia Support Team
I'm satisfied with my purchase of…
I'm satisfied with my purchase of Xiaomi 12. Everything is running smoothly and I have not faced any issues so far. I recommend buying from CompAsia.
18 juin 2026
Avis spontané
Réponse de CompAsia
Dear Dan,
Thank you for your wonderful review!
We're delighted to hear that you're satisfied with your Xiaomi 12 and that everything has been running smoothly without any issues. It's always great to know that our customers are enjoying their devices and having a positive experience with us.
We truly appreciate your recommendation and thank you for choosing CompAsia. We hope you continue to enjoy your device, and please don't hesitate to reach out if you need any assistance in the future.
Thank you for your support!
Best regards,
CompAsia Support Team
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