Fuzzball Avis 

184
•
TrustScore 4.5 sur 5

4,5

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Noté 1 sur 5 étoiles

Don't know why i was sent this, i unsubscribed well over a year ago, as my cat stopped liking your food quite quickly, also no need for any food as my cat passed away last month.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nala & Luna love fuzzball! it is a little pricey yes, but the quality and nutrition is brilliant. I do use it alongside another company, partly due to the cost, but also to have different food on rota... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend Fuzzball! The food is nutritious and my cat loves it. Although pricier than high street brands, it’s worth it. Quick delivery and excellent customer service, with queries answered pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My cat unfortunately, doesn’t like the food. But she is a fussy little girl. However, she very much approves of the chicken sprinkles, which I have renamed “magic fairy dust”. She is excited for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Proper food for all catkind.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

184 avis

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4,5

Tous les avis

(184)

89 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Don't know why i was sent this

Don't know why i was sent this, i unsubscribed well over a year ago, as my cat stopped liking your food quite quickly, also no need for any food as my cat passed away last month.

6 octobre 2025
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Réponse de Fuzzball

We’re so sorry to hear that your cat passed away. Receiving this email after you’d unsubscribed, especially at such a difficult time, must have been upsetting, and we’re sorry.

If you’re comfortable emailing us at help@fuzzball.club, we’ll look into why this happened and make sure you’re removed from future emails.

Noté 5 sur 5 étoiles

Sprinkles

My cat unfortunately, doesn’t like the food. But she is a fussy little girl.
However, she very much approves of the chicken sprinkles, which I have renamed “magic fairy dust”.
She is excited for food for the first time. Ever.
I have also had great communications with Ben in customer service.

15 septembre 2026
Avis spontané
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Réponse de Fuzzball

“Magic fairy dust” might be our favourite name for the chicken sprinkles yet ✨ We’re sorry the food wasn’t a hit with your fussy little girl, but hearing that she’s excited for mealtimes for the first time has made our day. Thank you for the lovely words about Ben too. We’ll make sure he sees them

Noté 5 sur 5 étoiles

Nala & Luna love fuzzball

Nala & Luna love fuzzball! it is a little pricey yes, but the quality and nutrition is brilliant. I do use it alongside another company, partly due to the cost, but also to have different food on rotation to prevent fussiness 😅 I love the rewards system I think that’s great, and a brilliant way of trying treats before buying! Customer service is brilliant, they’ve been helpful and accommodating - shout out to Alex 🥰! Chicken&duck, mackerel&shrimp and tuna&salmon are faves along with the whitefish treats! The trial box is a brilliant way to test the food!

13 septembre 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much! We love hearing that Nala and Luna are enjoying such a good mix of flavours, and really glad the rewards system has been useful for trying new bits too. We’ll make sure Alex gets the shoutout. Thanks for being part of Fuzzball!

Noté 5 sur 5 étoiles

Excellent

Good, reliable company, product excellent.
I have been using Fuzzball for my cat food for about 1 year now and never really had any issues with them at all. The quality of the cat food is excellent and my elderly boy loves it. You can change your order every month if you want to and amend delivery dates.
I would high recommend

8 septembre 2025
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Réponse de Fuzzball

Thank you so much! A whole year as a Fuzzballer means a lot to us. We’re so happy your boy is still loving his food, and we really appreciate you taking the time to recommend us!

Noté 5 sur 5 étoiles

My BSH is such a fussy cat but she…

My BSH is such a fussy cat but she absolutely loves her dry biscuits. Before, she would take all day to finish her food but now she wolfs it down.

4 septembre 2026
Avis spontané
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Réponse de Fuzzball

Love this! There’s no greater compliment from a fussy cat than a suddenly empty bowl. So happy she’s loving her Fuzzball biscuits!

Noté 5 sur 5 étoiles

Highly recommend Fuzzball

Highly recommend Fuzzball! The food is nutritious and my cat loves it. Although pricier than high street brands, it’s worth it. Quick delivery and excellent customer service, with queries answered promptly. I also love the new rewards system including treats and toys for cats, plus cash back for owners. It’s clear they really value their customers.

24 août 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for the lovely review! We’re really pleased your cat is enjoying the food and that you’ve had a great experience with our team. It’s also brilliant to hear you’re enjoying the new rewards system. We really appreciate your support!

Noté 5 sur 5 étoiles

Winston loves Fuzzball

My cat Winston absolutely loves his Fuzzball meals and biscuits. He gets super excited when his box arrives in the post 😻

24 août 2026
Avis spontané
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Réponse de Fuzzball

So lovely to hear! We’re really glad Winston is enjoying his Fuzzball meals and biscuits. Thanks so much for sharing.

Noté 1 sur 5 étoiles

The cats gave it nil points.

Ordered a box of various food, treats & sprinkles. My cats wouldn’t touch any of it.
Why are the chicken cubes made in China? Not that I have any issue with Chinese things, but this seems bizarre.
I gave the cats another brand of premium food that they do like, but when I added Fuzzball sprinkles, they wouldn’t eat any of it.

24 août 2026
Avis spontané
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Réponse de Fuzzball

We’re sorry to hear we got nil points from your cats! 😿 Cats can certainly be tough critics, and unfortunately even with the best ingredients, there’s never going to be one food or treat that every cat loves.

Just to clarify on the freeze-dried chicken, we work with specialist manufacturers based on their expertise, quality standards and ability to produce the products to our specifications, rather than simply choosing the closest manufacturer geographically. All of our products have to meet the relevant UK safety and quality requirements before we sell them.

We completely appreciate that doesn’t change the verdict from your cats though, and we’re sorry Fuzzball wasn’t the one for them.

Noté 5 sur 5 étoiles

Couldn't be happier with this cat food.

Some of the best service & food we've had for our cat in a while. Its easy enough to order and I like how simple the menu is to change if he's being picky on one flavour to the other. Delivery wise we've never had an issue, fuzzball contacted us to tell us they were having a stock delay for their Just Chicken & Just tuna boxes, that it wouldn't arrive with our box in time so they shipped it without those boxes + a full refund and replacement boxes free of charge.

Quality wise, im happy with it. The broth to meat ratios are perfect for our cat. The foods look like what theyre supposed to be instead of that same brown cube chunk regardless of if its Chicken, fish, beef etc. You get with cheaper/lq foods. His coat has been noticeably shiny & softer since starting fuzzball and he has been leaving little to no food.

The freebies are always enjoyed, we still have our trial box Chicken sprinkles and our cat absolutely adores them. The toys are perfect for what our cat enjoys playing with. We will definitely be ordering their freeze dried Hearts & quail yolks as we don't get many freeze dried treats locally but our cat loves them out of other more "biscuit" type treats.

We will definitely be keeping with fuzzball. Very happy, even my parents have now subscribed for their cat after borrowing some of our tins. 🙏

12 août 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear how well your cat is getting on with Fuzzball, especially the shinier coat and clean bowls!

We also really appreciate your understanding around the recent stock delays. We always want to make sure we put things right when something doesn’t go quite to plan, so it’s lovely to hear you were happy with how it was handled.

And we love that your parents have now joined the Fuzzball family too after borrowing a few tins! Thanks again for all the support, it really does mean a lot to our small team.

Noté 5 sur 5 étoiles

Good system, great quality!

Food is excellent quality, although convincing my cat of such can be a little challenging at times! Delivered to the door, which is so convenient, as is the ordering system. I like that I can delay or adjust the delivery date, online, if required. Very simple, effective, good for the environment (as all tins & cardboard - no plastic!), & good value. Purrrrfect!!

10 août 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for the lovely review! We’re really pleased you’re enjoying the quality, convenience and flexibility of Fuzzball.

We know cats can be very particular critics, so we’re glad the system is making things easier even when your cat needs a little convincing! And yes, we’re very happy to keep things plastic-free with recyclable tins and cardboard wherever we can.

Thanks again for your support, and for the purrrrfect review!

Noté 5 sur 5 étoiles

Food is loved by my cat

Food is loved by my cat, great quality. Food arrives quickly. Would highly recommend.

8 août 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for the lovely review! We’re really pleased to hear your cat is loving the food and that everything’s been arriving quickly.

Thanks as well for recommending us. We really appreciate the support!

Noté 5 sur 5 étoiles

My cat is really fussy and we are happy…

My cat is really fussy and we are happy with fizzball. Excellent service, fast delivery and small gifts))). Bravo Fuzzball

6 août 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much! We’re really pleased Fuzzball has won over such a fussy cat. Great to hear you’re happy with the service and speedy deliveries too.

And we’re glad the little gifts are going down well! Thanks again for the lovely review and your support.

Noté 5 sur 5 étoiles

Definitely recommend

I've been feeding my cat with Fuzzball wet food for over a year now. She's 5 and a half now. Her coat is much softer and shinier, and she has more energy. Love delivery to my door, very handy. I recommend Fuzzball to anyone with a cat.

8 août 2025
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Réponse de Fuzzball

Thank you so much for taking the time to leave such a lovely review.

We're delighted to hear your cat has been enjoying Fuzzball for over a year, and that you've noticed a softer, shinier coat and more energy. It's also great to know the home delivery has been so convenient for you.

Thank you again for your recommendation. It really means a lot to all of us at Fuzzball.

Noté 5 sur 5 étoiles

Great cat food. Excellent service.

Fuzzball is great for my three cats (two greedy, one fussy). Switching to fuzzball from supermarket cat food eliminated digestive issues. It looks and smells like actual food. The service is also really quick, helpful and personalised. Eli has been happy to help whenever I've had a question about my subscription.

2 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Good food and good quality...price is…

Good food and good quality...price is competitive and prompt delivery service.

30 juillet 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for your kind review! 🐱💛 We're delighted to hear your cat is enjoying the food and that you've been happy with the quality, value, and speedy delivery.

Thanks for choosing Fuzzball. We really appreciate your support!

Noté 5 sur 5 étoiles

Shipped in just over an hour!

I'm on holiday and the cat sitter told me there's not enough fuzzball tins left!! I logged on and clicked ship now on my next subscription box. Just over an hour later I got my shipment notification! Now that's fast and I'll sleep soundly knowing my fuzzball fan back home won't be missing out 😻

22 juillet 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for sharing this! 😻 We're so glad we could come to the rescue. We know how worrying it is when you're away from home and want to make sure your cat has everything they need.

It's great to hear we got your order out so quickly, and we hope you can enjoy the rest of your holiday knowing your little Fuzzball fan won't miss a single meal. Have a fantastic trip!

Noté 5 sur 5 étoiles

Very fresh quality ingredients

Very fresh quality ingredients, furbabies loves this food. Amazing products to buy. Very recommended 10/10

22 juillet 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for the lovely review! We're so happy to hear your furbabies are loving their Fuzzball meals. It means the world to us that you appreciate the quality of our ingredients.

Thanks for your recommendation and for being part of the Fuzzball family!

Noté 5 sur 5 étoiles

Cats love the meat and treats

Have been using Fuzzball for a few months now and our cats seem to really like the tins of wet food, and the freeze dried treats are a real hit with them. Managing my subscription is easy, and the customer service so far has been excellent.

20 juillet 2026
Avis spontané
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Réponse de Fuzzball

Thanks so much for your lovely review!

We're delighted to hear your cats are enjoying both the wet food and the freeze-dried treats. It's great to know managing your subscription has been straightforward too, and we're especially pleased our customer service has made a good impression.

Thanks again for taking the time to share your experience and for being part of the Fuzzball family!

Noté 5 sur 5 étoiles

My cat has an extremely sensitive…

My cat has an extremely sensitive stomach and has been on a gastrointestinal diet for a long time but it was very expensive to maintain. I decided to give fuzball a try and surprisingly its been really good for her. She hasn't vomited once she i started giving her this food. I would highly recommend this brand for cats with the same issues as mine. Its been a life saver.

1 juillet 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for taking the time to leave such a lovely review.

We're so happy to hear your cat is doing so well on Fuzzball. While we never claim to treat or cure medical conditions, it's wonderful to know she's been able to enjoy her food without any vomiting, especially after struggling with such a sensitive stomach.

Thank you for trusting us with her nutrition and for recommending us to other cat owners. It really does mean a lot to the whole team.

Noté 5 sur 5 étoiles

Great food my cat loves

Great food my cat loves, friendly and responsive company that is very easy to work with. On time and quick shipping. A great experience!

13 juillet 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for your lovely review! We're so pleased to hear your cat is loving the food and that you've had such a positive experience with our team.

Thanks for being part of the Fuzzball family, and we look forward to keeping those deliveries coming!

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