Fuzzball Avis 

185
•
TrustScore 4.5 sur 5

4,5

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Noté 1 sur 5 étoiles

Don't know why i was sent this, i unsubscribed well over a year ago, as my cat stopped liking your food quite quickly, also no need for any food as my cat passed away last month.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nala & Luna love fuzzball! it is a little pricey yes, but the quality and nutrition is brilliant. I do use it alongside another company, partly due to the cost, but also to have different food on rota... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend Fuzzball! The food is nutritious and my cat loves it. Although pricier than high street brands, it’s worth it. Quick delivery and excellent customer service, with queries answered pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My cat unfortunately, doesn’t like the food. But she is a fussy little girl. However, she very much approves of the chicken sprinkles, which I have renamed “magic fairy dust”. She is excited for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Proper food for all catkind.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

185 avis

5 étoiles
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1 étoile

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4,5

Tous les avis

(185)

89 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good quality food with a lot of variety and high protein

Just finished the trial and got the monthly subscription. My cat loves the tins of fish varieties but so far not keen on the chicken but probably as we give him this fresh usually as a treat. He does really enjoy the dried food and I'm happy with the protein content. Hopefully this will improve his health, will see how it goes as have just started him on it. The subscription process seems fine and I did have the option to make amendments. All in all would recommend trying this and the customer service is great so far.

22 mai 2026
Avis spontané
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Réponse de Fuzzball

We’re so happy to hear your Fuzzball is enjoying everything! Thank you for sharing your experience with us.

Noté 5 sur 5 étoiles

Great company

Great company, our cats are super fussy but they love Fuzzball. Highly recommend!

22 mai 2026
Avis spontané
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Réponse de Fuzzball

We’re so happy to hear your Fuzzball is enjoying everything! Thank you for sharing your experience with us.

Noté 5 sur 5 étoiles

My Siberian cat absolutely loves it

My Siberian cat absolutely loves it, not only the wet food but also the chicken bites which are his favourite snack ever!

21 mai 2026
Avis spontané
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Réponse de Fuzzball

This is exactly why we started Fuzzball. So glad your furry little Fuzzball is loving the food 😸

Noté 5 sur 5 étoiles

Great service and fast delivery

Great service and fast delivery. Matilda loves her purple Fuzzball toy, and I’m really happy with the quality of the cat food as well. Would definitely recommend!

20 mai 2026
Avis spontané
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Réponse de Fuzzball

So happy to hear things are going well with your Fuzzball! Thank you for the kind words 😸

Noté 5 sur 5 étoiles

Zeffie loves Fuzzball!

I’ve been using Fuzzball for nearly a year now and my cat Zeffie loves it. Her favourite treats are the dried chickens one and the wet food always get devoured - I love that you can actually see the pieces of meat in the tins when you open it! Would definitely recommend

21 mai 2026
Avis spontané
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Réponse de Fuzzball

Thank you so much for the support! Hearing that your Fuzzball is thriving on the food means everything to us.

Noté 5 sur 5 étoiles

Best cat food!🐾

Great food! My cat absolutely loves it. They also do freeze dried chicken treats and he’s obsessed. Would definitely recommend if you want your cat to eat healthier without the hassle of prepping!🐾

21 mai 2026
Avis spontané
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Réponse de Fuzzball

We’re so happy to hear your Fuzzball is enjoying everything! Thank you for sharing your experience with us.

Noté 4 sur 5 étoiles

Great tins of wet food that actually…

Great tins of wet food that actually look like real food, high quality and lovely packaging. Both my cats loved each variety. 4 stars only as pricing for the products may be steep if you have more than 1 cat so 5 stars otherwise as a way to diversify your cats meal times and give quality food on top.

Our usual go to are the dried treats also 100% meat/fish and loved by my cats.

Have yet to try the tofu litter but looking forward to seeing how cats go on!

15 avril 2026
Avis spontané
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Réponse de Fuzzball

Thank you for taking the time to leave such a kind review! We’re thrilled to have your Fuzzball as part of the family 😸

Noté 5 sur 5 étoiles

Fuzzball is definitely the best food on the market!

I have been using Fuzzball now since my kitten was 12 weeks old and I have had no issues at all!
Their food is amazing quality and contains everything my kitten needs to grow up and be healthy, I used to use brands with a much lower meat content and you can definitely see the difference in my cats coat quality and energy levels, he always runs straight to the bowl when there’s Fuzzball in it.
The subscription service is also very convenient because it means I can switch up exactly what I need every month and get it delivered straight to my door, my Maine Coon kitten, Wambus doesn’t like Tuna but that’s not a problem at all because I can order exactly what he prefers, he gets one tin of beef every day because that’s his absolute favourite and then I switch up between chicken, chicken and duck, mackerel and squid & mackerel and shrimp as his second tin and he scoffs it all down every time. It’s absolutely worth every penny, plus you get free gifts in certain boxes too as you continue to order which is a great bonus! I recommend Fuzzball to everyone who asks for cat food recs, Wambus has definitely found his for life food!

20 mai 2026
Avis spontané
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Réponse de Fuzzball

Thanks so much for the lovely review! We’re so happy your not so little Fuzzball is enjoying the food 😸

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service from Jacob today with the sprinkles issue! the food quality is great and my cat loves it!

19 mai 2026
Avis spontané
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Réponse de Fuzzball

Happy to hear your Fuzzball is enjoying all the noms!

Noté 1 sur 5 étoiles

Awful litter

This review is for the Fuzzball Tofu litter only. The food is great, the litter is not! After just a couple of days the whole house and litter tray stank of ammonia, had to throw the whole lot away and replace with my usual brand of tofu litter. Waste of money, do not recommend the litter at all.

11 mai 2026
Avis spontané
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Réponse de Fuzzball

Hello and thank you for your feedback! We're always looking at ways to improve our products and genuinely appreciate any and all responses we get. Also really happy to hear that your Fuzzballer is enjoying the food even if the litter wasn't a hit!

Noté 5 sur 5 étoiles

Equal sized cubes of treats allow you…

Equal sized cubes of treats allow you to give your cat just the right amount you want. They smell good and my cat loves them. Unfortunately for a single cat home, the carton is to big to use up in the suggested time frame, unless you give your cat far more than is good for him. I threw quite a lot away rather than do that.

7 mai 2025
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Réponse de Fuzzball

Happy to hear the treats are going down well! We've got some smaller sized tubes for next time too!

Noté 5 sur 5 étoiles

Cat Favourite

This was my cats favourite out all the trials we did.
We purchased after trial. And probably would choose to use again.
Only negative was the promise of free delivery, doesn't seem to happen.

*Update/Response: Free delivery did not happen on my trial.

7 mai 2025
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Réponse de Fuzzball

So happy to hear we've got another happy Fuzzballer!

Re-shipping: we offer free delivery on all trial boxes and also free shipping on all orders over £45.00

Noté 5 sur 5 étoiles

I initially had a negative experience…

I initially had a negative experience around a trial box, which, when I ordered it, I understood meant I wasn't signing up to a monthly order. I did contact Fuzzball, they got back to me quickly and cancelled the approaching order. The customer service was excellent and although my cat didn't take to the food, I was very satisfied with the outcome and speed of their response.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

From the very first trial until now on…

From the very first trial until now on to his third delivery the service, and food quality has been remarkable. I have even tasted the food myself as it looked too good to be cat food. Now my boy is eating better than I am. I have tried some substitution food before and this has been by far the best service and quality. Oscar even has now decided to sit by his food cupboard and selects his own tin. He’s a 14 year old man and could not jump the fence or run down the stairs any longer. Now he’s back to being a kitten, jumping the fence and back to his old hunting ways. I’m sure it’s the high quality food and I no longer have to add his vitamins to his food. I would highly recommend every one tries them. Ok some cats can be fussy, who isn’t but believe me, they will be glad they tried this amazing food and service.

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer services.

I have a subscription that’s works well. However, my two fussy cats went off one variety and I ended up with too much of it. Entirely my fault as I should have changed my order but I forgot. Customer services were brilliant and came up with several solutions that suited me.

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fuzzball Products are fantastic and…

Fuzzball Products are fantastic and customer service is second to none.
Fuzzball are always accommodating and flexible if we need to change the order or postpone at the last moment.
Emails are always promptly responded too and you can't ask too much. We highly rate this company and our cat especially loves the tofu litter!!

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

My cat is absolutely obsessed

My cat is absolutely obsessed! She use to graze all day long but since making the switch she scoffs her food down instantly and never lets us forget when dinner time is. Since starting fuzzball she has gained weight and is such a healthy looking cat now. The subscription process makes it so easy to keep stocked up a the more orders you make the more benefits you get! From free toys to 5% off each order!

11 février 2026
Avis spontané
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Réponse de Fuzzball

Hi Harley, thanks so much for your kind words! We're so happy to have another satisfied Fuzzballer and fuzzball onboard :)

Best whiskers,
Leo

Noté 1 sur 5 étoiles

SENDING MY ORDER WOULD BE A GOOD START!!

Not impressed, no order has been sent nor any type of reply to my email asking if they are sending my trial... had to skip the first subscription because Fuzzball have not sent the trial for my cats to try... as a cat breeder how can I commit to £900 per month subscription when Fuzzball do not send the trial tins...

Also.. when it states that your order will arrive in 1-3 business days once trial order placed and you receive no acknowledgement of despatch for now over 3 days or a reply to a chaser email and with your subscription renewal date in a few days, how can any cat owner be expected to ween their cats onto a new food and see if if they find it palatable too!
The stress this causes ... especially with such a high value monthly cost, your subscription date and trial received dates are too close together especially if Fuzzball are not going to fulfil their legal obligation to send the I have paid for.

Still no response from customer service... right now they have my money but have not fulfilled my order...

13 janvier 2026
Avis spontané
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Réponse de Fuzzball

Thank you for taking the time to share your experience, and we are truly sorry for the delay and the frustration this caused. We completely understand how important timing and communication are, especially when you are trialling food before committing to a larger subscription.

We are glad to see that your trial box has now arrived, albeit later than expected, and we apologise for that delay. Dispatch and delivery notifications are automatically sent once an order is processed, however in some instances these emails can land in spam or junk folders, which may explain why you did not see them.

We are also very sorry that you did not receive a response as quickly as you should have when you reached out. This is not the level of service we aim to provide, and your feedback is being taken seriously so we can improve both communication and the spacing between trial delivery and subscription renewals.

Thank you again for your patience, and please do not hesitate to contact us if there is anything further we can help with. We are always keen to support you and your cats in finding the right food, and we appreciate you giving Fuzzball a try.

Noté 5 sur 5 étoiles

Happy cat

Tried a few sample packs from various companies and my cat said this was his favourite! He loved the Xmas treats too :-) . Super cute packaging. Very easy to order and amend delivery dates. Perfect X

10 janvier 2026
Avis spontané
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Réponse de Fuzzball

Glad your Fuzzballer is a fan!

Noté 5 sur 5 étoiles

Great products, great company.

The best freeze-dried chicken treats around - my cats love them.

10 janvier 2025
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Réponse de Fuzzball

So glad to hear your fuzzball was a fan! Sending cuddles from afar :)

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