Fuzzball Avis 

Edited 12/01/26
To update on my below review
Fuzzball came back to me and gave me access to my account online through a link. However I am still unable to sign into my account independently as the email with code doesn’t arrive until after it has expired(beyond 4 mins). (Nb hasn’t been going in spam but is just very slow) Although Fuzzball said they could make changes for me anytime if I messaged them it has put me off having a subscription. My kittens did love the food though.

I have ordered a trial of fuzzball today and have repeatedly tried to log into my account. The code sent to me each time doesn’t arrive for some time and then doesn’t work. I want to ensure my subscription isn’t starting for a few weeks to allow my cats to try the food first, as I have no confirmation of when the trial boxes will be sent . I am worried I’ve been scammed now and the website doesn’t work and I will not be able to adjust or cancel a subscription I do not want.

I had the trial to start with and they loved the dry food but were a bit picky over the meat flavours, the fish no problem so on my first full order I just had fish but since then I have tried them on the chicken and they decided it was ok ! Now we are trying beef again. Very good quality and very easy to adjust the order to suit my fussy felines especially my older cat who has days of extra fussiness! Definitely worth getting the human slaves to buy fickle felines a trial .

A bit disastrous to be honest, my cat usually loves fishy and seafood things, but the mackrel and shrimp/squid flavours gave her the runs 😅 there was a fair bit of vomit as well. I've switched back to a competitor but I think she is a bit traumatized because she's now refusing to eat shrimp.

To be clear, she has eaten fishy and seafood products many times before.
She was seen by the vet, who concluded it was the food and to stop feeding her the product immediately.

Also, Fuzzball appealed to trustpilot to have my original negative review removed. I would absolutely not trust this business in future

After reading all the other reviews I decided to give Fuzzball a try. Our cat is a notoriously fussy eater, especially of wet food; he will only lick the gravy and leave the meat. I was hoping, after reading the Fuzzball reviews that it would be different, sadly not, the meat was left! The dry food he would eat, but only when mixed with his usual brand. He won't go any where near the chicken treats, which are freeze dried and do look a bit weird. On the positive side my order was delivered promptly and the packaging is delightful. Worth a try but sadly the cat says "no" so I will be cancelling the subscription.

UPDATE: Fuzzball representative called me directly following my review. I explained the issues I came across and these wore resolved quickly and efficiently. Super friendly and put me at ease.

Received order confirmation for the trail box and a follow up email to say issue with payment and to contact customer services. Tried the email provided on my account and it keeps bouncing. No delivery ETA and my payment is still pending. Unsure how else I'm supposed to contact to resolve this. I'm going to cancel my payment for the trial box.

I researched many brands for wet cat food. By far is this the best! Lots of flavours to choose from and delivery to your door. Monthly reminder if you want to change flavours. Full of goodness and each tin is the perfect amount. Looks like shredded meat. No grains etc, I know my cat is not eating rubbish and will keep her fuller for longer. Her coat is so glossy and she isn't shedding as much hair. I order a mix of flavours (chicken, chicken & duck, tuna and tuna & salmon). She loves them all. She now purrs when eating! Thanks Fuzzball team :-)

Fuzzball wet food is easily the best wet food I’ve found. It has the highest protein content out there, and the difference shows. My cats’ coats look glossier, they have steady energy, and even my fussy eater finishes every meal. It smells fresh and looks like real food, not the usual mush from other brands.

The freeze dried treats in tubes are another favorite. They’re perfect for training or just a little reward, and both of my cats go crazy for them. It’s rare to find something that gets them this excited while also being healthy.

The litter is also excellent. It clumps well, controls odor, and doesn’t scatter all over the floor. Cleaning up is so much easier now.

Fuzzballs costs a bit more than some other brands, but the quality is absolutely worth it. My cats are thriving and I’ll definitely keep buying it.

My Cat absolutely loves this food and goes wild for it!
Highly recommend

After refusing food for months, trying every brand ever, I stumbled upon Fuzzball and thought I'd try it for my cat Dotty. Firstly, the packaging is the cutest thing I have ever seen in my life, and secondly, she is obsessed. Her bowl is always licked clean, something she has never done. The food seems very high quality, with flavours I've never seen before such as squid.

Dotty also now eats the Fuzzball chicken & salmon dry food, which again she adores. I am currently using the tofu litter for the first time, I admire the environmental benefits. It is very good quality so far and Dotty seems to like it too.

I have had some brief interaction with the individual(s) who run the Instagram page, they are always very sweet and friendly, like someone you can actually converse with rather than the usual over-serious, overhwelmingly-businessy? staff representing other brands.

I cannot recommend Fuzzball enough, it has genuinely changed my cat's life and I am so happy to see her actually enjoying her food.

First I got sent the wrong order, fair enough we are all human but did have to send it back meaning I couldn't go out for the day while waiting for it to be collected luckily I work nights. Secondly I received luckily the right amount of tins however 14/56 were wrong which isn't promising for a first order.

However the food is amazing quality and a shout out to the tins WOW can clean the tins so easily almost no wastage at the bottom all of it makes it to the bowl.

I do however feel the litter bags are a little small needed almost 2 bags to fill a sightly large litter box so don't really have enough to top it up more than a week. If I paid full price for this litter I would probably be very unimpressed with, size and price. Needs to be bigger or cheaper.

Hopefully in the future we will be able to pick them up in a shop because I am very impressed with the product just maybe not the warehouse.

I stumbled across Fuzzball on Social Media, and because I hadn’t heard of them before I was skeptical but they offer trial package so I gave it a go. I noticed that the ‘top quality’ food I was giving my cats at the time had 15-20% less meat than Fuzzball and once I saw how much my cats loved their trial box, I straight away switched to Fuzzball.
I hope that more people learn about them as they are a still a small business but their food is great and I love their designs and style. It’s also really nice that they send personalised messages of thanks.

Amazing customer service, they’re proactive and more than happy to help with anything. The online account portal is easy to use and most importantly my 2 are obsessed with fuzzball food! I have a fussy eater with a very sensitive tummy and this is the best food for her. The vet even asked what food they were on as their coats are so shiny, couldn’t fault it!

Great food, my cat loves it and is getting much more healthy since having Fuzzballs for the past year.
The service is also great, with regular updates and great branding details.

Paid for a trial box, no email confirmation, no email to notify of shipment, nothing. Cant log into account because it’s not sending a verification code to my email or phone number. Double checked and have paid for trial. Messaged them via website 5 days ago, no reply. Seems like a scam. Very pissed off.

update, contacted them a second time via website, still no reply and still unable to log in to cancel subscription, why the hell would I keep it when I didn’t even get the trial box I paid for. They have also not bothered to respond to review.

die kunden können ein Plan wählen und erhalten das katzenfutter immer zugeschickt das find ich sehr gut das es so welche pläne gibt , und das Futter wird aus 100 prozent echten Zutaten angeboten und das ist sehr gut für die Gesundheit der Katzen , übrigens das Futter wird immer nachhause geliefert was den aufwand für den einkauf reduziert

Really glad we tried Fuzzball - we initially did the trial and now have a monthly subscription. Our two cats absolutely love both the chicken and the chicken & duck food. They are always excited for meal time and come running as soon as they hear the sound of a can opening 😂

I couldn’t be happier with both the quality of the food and how much our cats enjoy it. They love the treats too!

I love the cat litter, is easy to clean and with odour eliminating, and my cat is happy because is dust free so she is not sneezing

I have been using the tofu litter for a few months now, in combination with the catsan natural litter. I use two bags of the fuzzball tofu litter per box, and then some of the catsan. it seemed to work well as a combination as the litter being mainly tofu litter doesn't track nearly as much.
however, june was the first month i decided to go all 100% with the fuzzball litter. it has not hidden the scent nearly as well as when I did a combo. in fact, i will say this month my flat has literally been smelling entirely of cat - I scoop at least once a day and vacuum everyday. nothing in my cleaning routine has changed other than using 100% tofu litter, so it is definitely the reason for this change in smell in my flat.
I have two litter boxes, so four bags of tofu litter in total a month. For £36 a month, I would expect to have the litter be adequate enough to not add another brand just to have my house not smell of cat urine. Probably will still purchase in the future as the UK does not have many brands that do tofu litter, but I wish the price would either be lowered, the bags bigger so I didn't have to purchase 4 bags a month, or the quality to be better.

Brilliant customer service. Helped me with an error in my order swiftly and was very quick to respond to my emails.
Cat treats and cat litter is very good quality.
Keeps my cat happy!

I have spent years searching for some of the best brands of cat food for my cat, but each had their own issues. untamed's meat content wasn't high enough for the price & i was really unhappy with the raw phosphates in some of their cat food. i stumbled across fuzzball completely by accident & was immediately drawn in as their meat content is over 70%, there's low carbs, high fat content, no fillers, no artificial flavours, sugars or junk. just simple ingredients, all of which I could understand; upon messaging them on a Sunday to see if there was a catch to their brand, i was surprised when they responded to me within an hour & answered all my questions coherently & with full transparency. ordered my trial box the same day & within a couple days it arrived in fantastic & unique packaging. my cat LOVES the full variety of food & I am always so content upon opening the can & inspecting it to find real chunks of meat. the cans are all recyclable & are much easier to scoop the food out of compared to other brands. my cat Smore seems much happier, more affectionate & more playful. her fur is smoother & silkier. I'm extremely happy with this brand & will make be making a permanent switch. definitely one of the more premium brands in the UK & worth every penny.