Fuzzball Avis 

185
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Don't know why i was sent this, i unsubscribed well over a year ago, as my cat stopped liking your food quite quickly, also no need for any food as my cat passed away last month.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nala & Luna love fuzzball! it is a little pricey yes, but the quality and nutrition is brilliant. I do use it alongside another company, partly due to the cost, but also to have different food on rota... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend Fuzzball! The food is nutritious and my cat loves it. Although pricier than high street brands, it’s worth it. Quick delivery and excellent customer service, with queries answered pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My cat unfortunately, doesn’t like the food. But she is a fussy little girl. However, she very much approves of the chicken sprinkles, which I have renamed “magic fairy dust”. She is excited for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Proper food for all catkind.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(185)

90 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My cat loves the food

My cat loves the food! He eats it all and is not sick afterwards.
Customer service from Alex has been excellent.
Love the way the subscription box is addressed to my cat!

30 mai 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Great to hear we've got another satisfied Fuzzball!

Noté 5 sur 5 étoiles

The team is incredibly fast at…

The team is incredibly fast at responding and super lovely. High quality cat food, and the litter is the best I've tried for my cat so far. Great service, fast delivery!

10 mai 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Thank you so much! We do pride ourselves on our speedy responses so means a lot! So happy to hear you are a fan of the litter too

Noté 5 sur 5 étoiles

Brilliant!

I recently bought their freeze dried cat treats from TikTok shop and I’ve been very impressed! Fast delivery and all three of my cats (even the very fussy ones) love them as they are 100% chicken/salmon! Highly highly recommend!

1 mars 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Happy to hear they're all going down well!

Noté 5 sur 5 étoiles

Best cat food delivery ever!

Hands down, best cat food subscription service so to date! My cats love it (they turn their nose up at anything with jelly in it and they love this food because it doesn't have the jelly!). I love that when I open the can, the food looks like what it says on the tin and not generic brown stuff! The branding and packaging is awesome too and the team are super friendly and helpful. Highly recommend for your little Fuzzballs!

10 mars 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

So glad to hear we've got another happy Fuzzball!

Noté 5 sur 5 étoiles

Great

Delivery and dispatch was very fast. I did have a problem. As soon as customer service knew of it they sorted it out staight away.

25 mars 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Glad we could sort the problem for you!

Noté 5 sur 5 étoiles

Excellent food

Excellent food! My cat took to the food immediately and I'm really impressed with the quality and variety of products available :)

12 mars 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Happy to hear we have another happy Fuzzball!

Noté 5 sur 5 étoiles

I’ve tried a few different subscription…

I’ve tried a few different subscription pet foods, but Fuzzball is by far the best. Ordering is so easy, and I never have to worry about running out. The food itself is amazing, 75% protein and made from top-quality ingredients. Chana absolutely loves it!

Customer service is also fantastic, friendly, helpful, and quick to respond. It’s great to find a company that really cares. Highly recommend!

19 mars 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Happy to hear we have another happy Fuzzball!! Meow for now!

Noté 2 sur 5 étoiles

Not enough litter, atrocious delivery

My cat won't touch the food even if he's acting like he's starving to death, but that's entirely fair - to each their own. However the size of the cat litter is ridiculous, it can barely cover the bottom of a regular sized litter box which leaves my cat spending about 4x longer just digging and scraping at it. Finally, you gave chosen literally the words delivery service and you don't allow it to be left in a safe space. I was supposed to get it on Monday, it's Thursday and it's lost in transit. (The only reason I'm still even getting a second delivery is because I wasn't notified to cancel after the trial)

6 mars 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Hi there!

I'm sorry to hear your cat wasn't enjoying the food, sometimes moving to a new food can take a little time and we also appreciate that cats may prefer some food to others.

We've tried to offer our litter at a really good price and understand that some customers will need to purchase a few bags a month of our litter depending on the cat and litter tray.

Thank you for alerting us to the delivery issues, we're continually looking to improve and will take this up with our delivery partner to identify what has gone wrong in this instance.

All orders get a pre-notification before any order is charged, in some cases this may end up in the spam folder.

We're always looking to improve and are sorry you haven't had a good experience with your most recent order so have processed a full refund on the order for you! We hope to see you back one day!

Noté 5 sur 5 étoiles

Really love this company

Really love this company! And my cat does too! I love they use human grade ingredients and contain no nasties. Delivery is super quick too

18 février 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

So happy to hear we've got another happy Fuzzballer!

Noté 5 sur 5 étoiles

The food is superb

The food is superb, both extremely healthy and delicious according to my two cats, it is also reasonably priced for the quality and free next day delivery is always a bonus, top notch customer service too.

2 janvier 2025
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Glad to have some more happy Fuzzballs!

Noté 4 sur 5 étoiles

Amazing customer service and the treats…

Amazing customer service and the treats my cat loved as for the wet food my cat didn’t enjoy but didn’t go to waste as i feed it to stray cats. my cat dies for those treats and they go crazy for them. The litter is also good it clumps up well and the odour has reduced significantly. It’s sad my cat didn’t enjoy the food. definitely worth checking out though

12 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing products and…

Absolutely amazing products and customer service is 2nd to none.
Really hope they continue to excel in this market.
Our cats deserve it!

18 décembre 2023
Logo de Fuzzball

Réponse de Fuzzball

Happy to have another happy Fuzzballer!!

Noté 5 sur 5 étoiles

My ragdoll baby boy is thriving!!

Firstly I just want to thank the Fuzball Club team/owners for creating such an amazing brand catering to our fuzzbabies! I absolutely adore the packaging, very appealing & makes it so more apenjoyable to serve it to my little one.

I’m honestly so grateful, I can’t begin to express how pleased I really am! My ragdoll kitten boy was originally on a raw food diet since I brought him home from the breeders, so we continued with this.

He was okay at the start but as he was growing and his food intake was increasing, he began to be constipated constantly, which resulted in multiple trips to the vet. The vet did recommend we change his diet when we first took him in for his vaccines, but we thought we knew what was best for him 🥲

We had to put his health first as it was horrible watching him strain whenever he used his litter box. I then decided to research as many brands as I could from recommendations from a facebook group. Fuzzball was at the top of my list as it was one of the only brands which had the highest protein content on the market & I only want what is best for my little boy.

I started off with a trial box & he was very keen with all the flavours and seemed happy, always finished every meal, so I went ahead to place my first order and slowly transition him over the past month.

He is now finally fully transitioned to his new food from fuzzball and his health has improved massively!! He is no longer constipated & just seems so happy within himself, is always excited when he knows it’s dinner time & always looking forward to it.

I will also be transitioning him onto your dry food once he finishes his current one that hes on :)

I really hope and pray that your brand continues to grow and you receive the recognition you truly deserve. You should be proud of yourselves for all your hardwork. I couldn’t have asked for anything better for my little one. I will do my best to always recommend you guys in any way that I can to my friends and family.

If any pawrents out there are still unsure whether to try fuzzball out, please do not hesitate & please give them a chance.

Thank you so much once again 😊

Ruksana 💜

10 décembre 2024
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Hi Ruksana - So happy to hear your Fuzzball is enjoying all the food and is doing so well! Glad to have you as official Fuzzballers! Meow for now, team Fuzz

Noté 5 sur 5 étoiles

Nom nom tasty cat food from chase (bengal) …

I decided to try my boy bengal chase on fuzzball be cause he has, ultra refined tastes he was on untamed but I feel that fuzzball has a higher meat content and he loves this kind of food real chicken and fish but cooked he hates raw🙄I have know moved my other 2 cats onto this and they love it, it is a bit expensive but I order every 8 weeks and they are worth it, the customer service is second to non, first full order after the trial they sent me a free box of treats and a lovely hand written note to chase my boy bengal which I loved keep up the good work

15 novembre 2024
Avis spontané
Logo de Fuzzball

Réponse de Fuzzball

Happy to hear we've got some more happy Fuzzballers!

Noté 5 sur 5 étoiles

Fuzzball freeze dried cat treats

Have bought several packs of freeze dried chicken treats now because my cats love them and they are excellent value for money when compared to thrive treats. Great for feeding as cubes or sprinkling over fussy eaters food. As there is currently only chicken and salmon on offer, I do hope other meats/fish are added for variety. Only drawback is the lip at the top of the tube which throws powdered remains everywhere. Still got the thumbs up though. Kal and Bowie thank you

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fuzzball should be on the top shelf of every cat food aisle!

I'm so impressed with the Fuzzball cat food subscription! The quality is exceptional—it's truly human-grade food that my two picky cats absolutely adore. My vet even mentioned how healthy and high-quality it looked, when I took my cat for her weight loss weigh in! Which gave me even more confidence buying this food. Its a relief to know that my babies are filling up on high quality food with 71% real fresh chicken & No tapioca or gross jelly just its own juices & oils. Not to drone on but it really does have outstanding real ingredients!!

The wet food is fantastic, with cans that genuinely look like & are , real chicken and tuna. They’ve thought of every type of diet, from low-fat options for sterilised cats to regular adult and kitten food, all of which my cats love. It’s rare to find a brand that pleases both of my fussy eaters, but Fuzzball nails it!

The branding is adorable, with little quotes and fun designs on the packaging that make it so fun to feed each time!! All recyclable btw. They even offer extras like freeze-dried salmon& chicken treats! Also tofu litter—brilliant , reasonably priced add ons.

The subscription is very flexible; I can change or pause it anytime, and delivery arrives in just a couple of days. The only suggestion I have is to add a small perk for subscription members, like free delivery or a monthly treat, to reward loyal customers given the premium price.

Overall, the value is fantastic for such high-quality food, and both my cats and I love it. Staff are always reply to emails with a friendly manner. Thank you, Fuzzball!

5 octobre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus