Fuzzball Avis 

185
•
TrustScore 4.5 sur 5

4,5

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Noté 1 sur 5 étoiles

Don't know why i was sent this, i unsubscribed well over a year ago, as my cat stopped liking your food quite quickly, also no need for any food as my cat passed away last month.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nala & Luna love fuzzball! it is a little pricey yes, but the quality and nutrition is brilliant. I do use it alongside another company, partly due to the cost, but also to have different food on rota... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend Fuzzball! The food is nutritious and my cat loves it. Although pricier than high street brands, it’s worth it. Quick delivery and excellent customer service, with queries answered pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My cat unfortunately, doesn’t like the food. But she is a fussy little girl. However, she very much approves of the chicken sprinkles, which I have renamed “magic fairy dust”. She is excited for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Proper food for all catkind.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

185 avis

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4,5

Tous les avis

(185)

90 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love Fuzzball so far!

Love Fuzzball so far! All products seem quality, love the packaging, and the price is currently fair. Being a new brand there’s still a lot that can go wrong, but very impressed so far!

24 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Simply Sensational

What can I say, super responsive when I need to get in touch and more importantly the highest whole meat content on the market.
Just need to convince me ma to make the switch then we're golden.

2 octobre 2024
Avis spontané
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Réponse de Fuzzball

Glad to hear we have another happy Fuzzballer!

Noté 5 sur 5 étoiles

The kittens are loving this food

The kittens are loving this food. They have only recently moved onto kitten food, weren't so keen on other makes but this they are wolfing down. Would 100% recommend

1 octobre 2024
Avis spontané
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Réponse de Fuzzball

Glad we've got some more happy Fuzzballers!

Noté 5 sur 5 étoiles

Cornish cats review

Absolutely in love with this brand for my three fur babies! Wholesome A* food with no nasties. I love the tofu cat litter and find it better than any I’ve tried due to the bigger pieces making it easily more absorbed and clumpable! The chicken and salmon treats are their favourite and it’s good to know they’re guilt free and full of nutrition. A firm favourite in our house and a long time customer we will be!

25 septembre 2024
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Réponse de Fuzzball

Glad to hear it's all gone down well!

Noté 5 sur 5 étoiles

absolutely incredible products!!

absolutely incredible products!!! my cats are obsessed with the chicken treats - they really act like they'll die if i'm taking too slow to give them out. i'm going to be trying out the litter next :) fantastic customer service aswell! couldn't be better

19 septembre 2024
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Réponse de Fuzzball

Happy to hear about another happy Fuzzballer!

Noté 5 sur 5 étoiles

My cat tigga loves fuzzball

My cat tigga loves fuzzball freeze dried treats , he runs whenever I shake the tube and he goes feral over it chasing me around. They are really good treats and the best thing is I don’t feel guilty giving him some everyday as they haven’t got any nasty sugars in. You can also use it as a topper aswell to sprinkle on their food to give it that extra nice crispy taste. My cat is a true fuzzball lover , will be repeat purchasing these freeze treats

24 septembre 2024
Avis spontané
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Réponse de Fuzzball

Glad to hear Tigga is an official Fuzzballer!

Noté 5 sur 5 étoiles

Recently tried Fuzzball with my…

Recently tried Fuzzball with my kittens. The food was amazing quality and went down a treat. The team at Fuzzball are absolutely amazing and always there to help with anything. This food is definitely the best quality on the market right now, with the best ingredients and most importantly a company that has cats best interests at heart.

21 septembre 2024
Avis spontané
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Réponse de Fuzzball

Happy to hear all the food was thoroughly enjoyed!! Welcome to the Fuzzball fam

Noté 5 sur 5 étoiles

Hungry and Fussy

Ola is a fussy but a hungry kitty. Finding her something good and priced properly and something she will actually eat that won't rot her teeth. I tried a lot of different brands and Ola likes a variety but this something she never got bored of. Keep up the good work!

5 août 2024
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Réponse de Fuzzball

Glad we've got another happy Fuzzballer!

Noté 5 sur 5 étoiles

My cats recently became Fuzzballers!

My cats recently became Fuzzballers!! They’re so fussy yet they absolutely LOVE the food! Clean empty bowls for every single cat which is rare! I absolutely recommend the food! Go give it a try!!

22 juillet 2024
Avis spontané
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Réponse de Fuzzball

So happy to hear we have some new happy Fuzzballers!!

Noté 5 sur 5 étoiles

Amazing food and brilliant customer service

I have been a happy customer for nearly a year, so believe I can now provide a reliable review.

The food is of high quality and it's one of the very few out there that my cat's sensitive digestive system responds well to.

The customer service is excellent and Eli goes above and beyond in responding to queries in a timely manner, making adjustments to the subscription and gathering feedback on the service and food.

Initially, I had a poor impression of the service due to how the website works:
- Taking details before I could see how much I would end up paying;
- The lack of flexibility in seeing all the products available and their prices;
- Not being able to fully customise my subscription.

However, the customer service has always addressed my requests promptly and efficiently, and this experience has remained consistent for almost a year. Therefore, any website shortcomings have been fully compensated for by the faster-than-average customer service (compared to other cat food subscriptions) and their ability to resolve any issues. For this reason, I feel that five stars are still warranted.

Additionally, the company asked for my feedback after I had been using Fuzzball for a while, which feels like they genuinely care about their customers and the level of service they provide.

I have tried their litter and it was excellent, but I felt the bags were a bit too small. The price was competitive for tofu litter, but I have since found more affordable alternatives with comparable performance (pea husk).

The shipping is fast and reliable - once my order is placed, I receive the parcel the next day with DPD.

It would be wonderful to see some extra variety in the wet food section. Turkey would be a very welcome addition. Sadly, my cat doesn't do well with fish, despite devouring it, so I can only feed it occasionally.

I can only wish that Fuzzball continues to grow and that other conscientious cat parents who want the best for their kitties give it a try - as I hope this company stays around for a long time.

9 mars 2024
Avis spontané
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Réponse de Fuzzball

Thank you for the review! We've got some new flavours and an updated website coming soon too!

Noté 5 sur 5 étoiles

Loved the trial pack and have stayed…

Loved the trial pack and have stayed with them ever since. My cats weren't keen on one flavour but their customer service were amazing and subbed it out of the orders going forward.

My cats have the healthiest coats overseen for a while and are obsessed with the fish treats!

Can't wait to see what this business does going forward.

20 octobre 2023
Avis spontané
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Réponse de Fuzzball

Glad to have some more happy Fuzzballers!!

Noté 5 sur 5 étoiles

Cat happiness starts with what's in their bowl

There’s a lot I can say about this company but I’ll try and keep it short and sweet!

Firstly the customer service from this company is 10/10! I am always impressed with how lovely everyone is and how helpful they all are too! Customer service in my opinion is a heart of a business and to see them really appreciate their customers with my silly little questions, to adding more items in orders or even taking the time to listen to feedback and any ideas for future products, the team are just great!!

I found fuzzball from a Gus and Bella box in April and my cat Skye absolutely loved the food so I decided to buy a trial box from them which included litter , food and treats.

Since the trial box I have been getting 28 cans of food since the end of April alongside bags of the litter with the order. I don’t speak cat but as soon as I open a can of food , Skye is meowing and running to her food bowl! I have now changed my order so from January my cats entire month of food is just from fuzzball! We’ve just brought home a new kitten too, so we will be definitely looking at bringing food from fuzzball in for her too!

I do have to say along with the food, the litter is absolutely amazing! It doesn’t smell when they use it , it lasts a lot longer than most brands , clumps amazingly and the cherry on top is that it’s flushable! Which is an actual godsend for when she decides she needs to go for a poo early in the morning or just before we go to bed or even when it’s pouring it down outside - which is like 90% of the time 😂

I recommend fuzzball to any other cat parent, plus a subscription model is always very handy when you’re busy too!

13 décembre 2023
Avis spontané
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Réponse de Fuzzball

Delighted to hear about another happy Fuzzballer!!

Noté 5 sur 5 étoiles

The best for my fussy cat!

Their customer service is one of the best I have experienced. They respond to messages promptly, and are always willing to help. Me and my fussy floof cloud are very happy with the food.

10 décembre 2023
Avis spontané
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Réponse de Fuzzball

Glad Mr Floof and you are happy Fuzzballers!!

Noté 5 sur 5 étoiles

Fuzzball cat litter is the best thing…

Fuzzball cat litter is the best thing ever. We will never use anything other then this product, clumps easily, odourless & easy to clean. I would recommend trying it to any cat parent as once you have used it you will never go back to using any other. I rate 5/5.

7 décembre 2023
Avis spontané
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Réponse de Fuzzball

Great to hear!!

Noté 5 sur 5 étoiles

Great food and amazing customer…

Great food and amazing customer service!

So glad we found Fuzzball, the food has a super high meat content and our cats absolutely love it.

We’ve also subscribed to the treats which have gone down amazingly.

We are so happy to have found healthy and delicious food that our cats love to eat!

Keep up the good work!

7 novembre 2023
Avis spontané
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Réponse de Fuzzball

Glad to hear your Fuzzball is enjoying all the noms!

Noté 5 sur 5 étoiles

Highly recommended!

Great service and adaptability for the order. Our catt loves the treats so far 😊

6 novembre 2023
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Réponse de Fuzzball

Glad they're going down well!!

Noté 5 sur 5 étoiles

My cat loves the food but....

Lovely email and reply from customer service.
My cat really likes the food. I just worry feeding her this as she has a heart condition and it says to avoid with dextrose for heart disease when researching.
Thank you for your reply and please let me know when your new batch arrives and I will buy again in the future

10 novembre 2023
Avis spontané
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Réponse de Fuzzball

Hi Kathryn, thank you for your feedback, we look forward to welcoming you back when our new batch arrives!

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