Shop4 Electrical Avis 

1 637
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This was my second time ordering these 2-gang socket adaptors from Shop4 Electrical recently. After experiencing their fantastic customer service on a previous query, I had absolutely no hesitation in... Voir plus

Noté 5 sur 5 étoiles

Found what i wanted easily enough, ordering was straight forward and the price overall, compared to other sites, was the best. Delivery was next working day and that was met. On unwrapping the item i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was amazed at the service. The delivery company did not leave it where requested and the tracking said it was delivered in a different town 😬 I emailed Shop 4 electric and the delivery company di... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi our package came a day early. On further inspection today 29th the panels look . Should put them up at the weekend . Delivery was good the price was great,service was better though when calling I... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Grossiste en matériel électrique
  2. aussi dans
  3. Cablô-opérateur
  4. Fournisseur d'équipement électrique
  5. Fournisseur d'équipements de chauffage
  6. Fournisseur de chauffe-eau
  7. Grossiste en éclairage

À propos de Shop4 Electrical

Écrit par l'entreprise

Shop4 Electrical

Calling all electricians! Meet your new homegrown Superhero Shop4 🦸‍♂️

Your online electrical wholesaler for commercial and residential electrical supplies.

Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!

Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.

Shop4 has you covered with over 15,000 electrical products across 200+ brands.

The range includes:

Heating & Ventilation

Lighting & Lamps

Wiring Accessories

Fire & Security

Power Distribution

Solar

Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.

  • Next-day delivery anywhere in the UK - on most of the products.

  • Free delivery on orders over £100 ex VAT- on the UK mainland.

  • In-house customer service team - reach them by phone, chat, or email.

Maximise your success and take pride in every electrical project: check out Shop4 online catalogue to get everything you need.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 637)

486 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to fit for an external light

Easy to fit for an external light

24 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi Stephen,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Noté 5 sur 5 étoiles

Fair price fast dispatch and delivery

Fair price fast dispatch and delivery. Item as stated, installed and working fine. No complaints, all good 👍

24 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi Alan,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Noté 5 sur 5 étoiles

I've used Shop4Electrical many times…

I've used Shop4Electrical many times before.
An on-line company I trust to deliver what I need.
Good stock of products, great service at a good price.

21 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi Gary,

Thank you for your 5star review and very positive and kind words.

We love to repeatedly meet and exceed the expectations of our customers.

Kind regards
Shop4Electrical

Noté 3 sur 5 étoiles

Fedex delivery very poor

The only problem was with Fedex and the delivery. The notified time slot was 9.40 - 13.40. The delivery was split into two and the first part arrived at 9.00. At 13.30 I got a message telling me the rest of the delivery, all the fittings, was delayed until the following Monday, any time up to 8 pm. I then went out and on my return the box was on my front doorstep!
I expect rubbish service from Evri, but not Fedex.

That said I was happy with the ordering process and the speed of despatch.

20 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi Alan,

We apologise on behalf of Fedex and their poor communication. However, we're glad that you found our ordering process and prompt dispatch to be positive.

Kind regards
Shop4Electrical

Noté 5 sur 5 étoiles

Very easy website to navigate.

Very easy website to navigate.
Ordering and paying online was simple.
Delivery was prompt and I was well pleased with the whole experience.
I would recommend this company.

18 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi Donald

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Noté 5 sur 5 étoiles

Good web site reasonable prices

Good web site reasonable prices and delivery on time

19 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Noté 5 sur 5 étoiles

the ordering process was easy to use…

the ordering process was easy to use and the parts were ordered and delivered within a few days.
No quibble with the service at all.

17 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi Andrew,

Thank you for your 5-star review and kind words regarding the ordering process and service.

We look forward to helping with future orders

Kind regards

Shop4Electrical

Noté 5 sur 5 étoiles

Excellent service with next day delivery

Excellent service with next day delivery

11 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Noté 5 sur 5 étoiles

Everything went well

Helpful call to customer service & then prompt delivery.

18 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Noté 5 sur 5 étoiles

Truly 5* friendly & fast service!

The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this and was able to speak to an actual human being, delightful service, and it actually arrived very early Tuesday morning. Thank you very much and will order again in future if anything further needed!

11 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Noté 5 sur 5 étoiles

Quick delivery and a good price

Quick delivery and a good price. Happy bunny here.

11 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Noté 1 sur 5 étoiles

Complete lack of communication.

Complete lack of communication.
I purchased 21 solar panels 24th June and was told they will be in stock August 12th. No problem.
10th August I call to ask when they will be delivered and they told me 13th or 14th no problem.
I don't hear anything so call on the 13th and they tell me they'll get back to me. They didnt.
I call again on the 14th and they tell me they will be delivered on the 18th. Bit crap but whatever.
I havent heard anything from them so call again on the 18th and they say it will be the 19th. Basically they havnt got a f*cing clue and making it up.
On the 19th I get a text from a company who I dont know and have to Google and see its a solar supplier to tell me I will be getting a delivery on the 20th.
The delivery company was great but Shop4 Electrical couldnt of been a worse company to deal with.

20 août 2026
Avis spontané
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi Matt,

Apologies for the delays with your delivery. We do sometimes rely upon third parties in order to source products no longer available from our stocks or the manufacturer.
We will endeavour to make sure changing delivery schedules are communicated more clearly.

Kind regards
Shop4Electrical

Noté 5 sur 5 étoiles

Delivery quickly and efficiently and at…

Delivery quickly and efficiently and at a good price.

14 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Noté 1 sur 5 étoiles

I order 2 light switches

I order 2 light switches, which were put in a big box with no padding. The switches arrive defective. The price for the switches was good, but with delivery and return costs took that benefit away. Could not wait and went to local electrical shop to buy switches to finish the job. The gentleman i spoke to over the phone was polite. If goods arrive defective, it should not cost the customer money to send back.

4 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Please contact us again as we would not expect a customer to pay the cost for return on items damaged in transit. There may have been some confusion when you initially contacted.

Kind regards
Shop4Electrical

Noté 5 sur 5 étoiles

Good information on the website and…

Good information on the website and prompt delivery of order

14 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Noté 5 sur 5 étoiles

Ansell LED Topline EVO

First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really pleased with everything

19 août 2026
Avis spontané
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Noté 5 sur 5 étoiles

Have used this company many times…

Have used this company many times before very reliable and quick delivery

6 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Noté 5 sur 5 étoiles

8.5 LED compact PIR single floodlight.After researching security lights

After researching security lights, I ordered the8.5w LED compact PIR floodlight. The size of the light seemed small compared to the old halogen one it replaces. Very pleased to say the light is very bright and gives enough light.

4 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Noté 5 sur 5 étoiles

Excellent service and quick delivery

Excellent service and quick delivery. Good value for money compared to other companies.

5 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Noté 4 sur 5 étoiles

All good but after 5 days I had to…

All good but after 5 days I had to contact to see what was happening with my order.
However they were very helpfull and updated me shortly after

12 août 2026
Logo de Shop4 Electrical

Réponse de Shop4 Electrical

Hi

Thanks so much for leaving a 4 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus