It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The design is sleek and premium, with a solid feel in the hand despite the large size. The display is stunning—bright, incredibly sharp, and smooth thanks to the high refresh rate. Watching videos, sc... Voir plus
L'entreprise a répondu
I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a... Voir plus
L'entreprise a répondu
My wife and I wanted a Dyson vacuum cleaner, it costs 1000 euros, but we didn’t want to pay such an amount all at once, so I arranged an installment plan through the company Humm. I completed everythi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Coordonnées de contact
121 Harrington Street, 2000, Sydney, Australie
- shophumm.com
4,7
Excellent
2 k avis
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de humm Classic
Hi Chuk,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The Gold Standard for Financing: The best way to shop at Harvey Norman
Five stars for humm! I used them for my Samsung Watch 8 Classic purchase at Harvey Norman and couldn't be happier. The application process was seamless from start to finish, and I loved the transparency regarding the payment steps. It’s great to have a finance option that’s actually easy to use."
26 février 2026
Avis spontané
Réponse de humm Classic
Hi Chibuzor,
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us and you found the experience seamless and efficient.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Michael,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Site made a purchase on my behalf and…
Site made a purchase on my behalf and the cost was 200 euro more than I should have paid, then never received email to confirm the order they made but they told me the order had been made i contacted the retailer the claimed to have made the order from and its been 4 days now as it stand and the retailer said there is still no order from humm I have been constantly on to humm they wont directly answer my question on the situation but just reply to me with we need conformation from the retailer and that i have to get it. I told them I have proof from the retailer the didn even raise an order they requested i send it to them I did send it to them 2 days ago and still no reply also there Customer care staff has no clue how there service works witch shocked me. Customer Service should be trying to resolve my issue and not argue with me. Something has clearly went wrong and they want me to resolve it witch is unrealistic....
Avoid there is much better similar services
26 février 2026
Avis spontané
Réponse de humm Classic
Hi JD,
Many thanks for your feedback.
We are sorry to hear the service we provided did not live up to your expectations on this occasion.
We would like to invite you to email us on contactus@shophumm.com so we can further assist you.
Kind regards,
Humm management
Enjoyed the experience!
23 février 2026
Avis spontané
Réponse de humm Classic
Hi Daria,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Michael,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Mary,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Vitoria,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Had a superb experience with Conner J
Had a superb experience with Conner J, professional, quick to reply, very helpful and knowledgeable and so polite. Was an absolute pleasure to deal with.
Highly recommend
26 février 2026
Avis spontané
Réponse de humm Classic
Hi Deirdre,
Many thanks for your great review!
We’re delighted to hear you enjoyed the service provided by Conner. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi there
Many thanks for taking the time to leave us a review.
Conner is thrilled to know he was able to offer all the necessary assistance.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I had issues with submitting my…
I had issues with submitting my application and an agent named Conner J was amazing, he was able to fix everything for me which i really appreciate.
Thank you Conner J
26 février 2026
Avis spontané
Réponse de humm Classic
Hi Shauna,
Many thanks for your great review!
We’re delighted to hear you enjoyed the service provided by Conner. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It was so easy to fill in the forms
It was so easy to fill in the forms and so quick to get a answer thank you 😊
13 février 2026
Avis spontané
Réponse de humm Classic
Hi Breda,
Many thanks for your lovely review.
We are thrilled to see you are happy with the service received!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Carol
Many thanks for your review and positive feedback
We are glad to hear you found us easy to deal with.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi HIZB
Many thanks for your review.
Great to hear you found us easy to deal with
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Diego
Many thanks for your review and positive feedback
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Josue
Many thanks for your review and positive feedback
Good to hear you found the process easy to use.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It was so easy to apply for humm.
21 février 2026
Avis spontané
Réponse de humm Classic
Hi Ilona
Many thanks for your review.
Great to hear you found the customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Smooth used
20 février 2026
Avis spontané
Réponse de humm Classic
Hi Champion
Many thanks for your review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Had a great experience especially with…
Had a great experience especially with Thales L
24 février 2026
Avis spontané
Réponse de humm Classic
Hi Declan
Many thanks for your review and positive feedback
Great to hear that Thales was able to help you and provide a good customer experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I would love to know why my application has to be done in small parts instead of all at once.
I would love to know why my application has to be done in tiny bits over many phone calls.
One time I was called multiple times within a few minutes by different staff, whilst I was uploading the requested documents, which slowed me down even in that instance. It has caused me inconvenience and dragged the process out way too much, I think. I am tired of verifying my identity multiple times a day and being interrupted so frequently. I also am still in the process of an application and have no idea where it will end. It seems to never stop, even after being prompted that I will find the result of my application over SMS. Not once have I received an SMS, and I am still receiving calls frequently.
24 février 2026
Avis spontané
Réponse de humm Classic
Hi Zo,
Thanks for taking the time to share this feedback and we’re sorry to read about the inconvenience you’ve experienced during your application process. That’s definitely not the smooth or simple experience we want for our customers.
We understand how frustrating repeated calls and identity checks can be, especially when you’re already in the middle of uploading documents. We’d really like to look into what’s happened here and help get things back on track for you.
When you can, please email us at customer@hummloan.com with your details, and our team will review your application and follow up to make sure your experience improves from here.
Thanks again for bring this to our attention.
Regards
The humm team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.