Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... Voir plus

Noté 5 sur 5 étoiles

I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The design is sleek and premium, with a solid feel in the hand despite the large size. The display is stunning—bright, incredibly sharp, and smooth thanks to the high refresh rate. Watching videos, sc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife and I wanted a Dyson vacuum cleaner, it costs 1000 euros, but we didn’t want to pay such an amount all at once, so I arranged an installment plan through the company Humm. I completed everythi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Fournisseur de solution e-commerce
  3. Service de paiement

Écrit par l'entreprise

At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.


Coordonnées de contact


4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I would love to know why my application has to be done in small parts instead of all at once.

I would love to know why my application has to be done in tiny bits over many phone calls.

One time I was called multiple times within a few minutes by different staff, whilst I was uploading the requested documents, which slowed me down even in that instance. It has caused me inconvenience and dragged the process out way too much, I think. I am tired of verifying my identity multiple times a day and being interrupted so frequently. I also am still in the process of an application and have no idea where it will end. It seems to never stop, even after being prompted that I will find the result of my application over SMS. Not once have I received an SMS, and I am still receiving calls frequently.

24 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Zo,

Thanks for taking the time to share this feedback and we’re sorry to read about the inconvenience you’ve experienced during your application process. That’s definitely not the smooth or simple experience we want for our customers.

We understand how frustrating repeated calls and identity checks can be, especially when you’re already in the middle of uploading documents. We’d really like to look into what’s happened here and help get things back on track for you.

When you can, please email us at customer@hummloan.com with your details, and our team will review your application and follow up to make sure your experience improves from here.

Thanks again for bring this to our attention.

Regards
The humm team

Noté 5 sur 5 étoiles

Very good

Very good, fast and effective

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Michele
Many thanks for your positive feedback
Great to hear you found us easy to deal with.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Simple application.

Simple application.
Had a response within 24 hours.
Interest free credit.

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Mr Palmer
Many thanks for your review and positive feedback
Great to hear your found our product and process customer friendly
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Patient with issues

Patient with issues, held my orders
Alot of big stores accept humm
Will be a life customer

18 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi
Many thanks for your review and positive feedback
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Great services,love in it

Great services,love in it, thank you humm, hope in a future to continue with services, thank you for support!

23 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Olga
Thanks for taking the time to leave your review.
Great to hear you've found the humm experience helpful for you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Very easy to apply and good option to…

Very easy to apply and good option to buy expensive items! Great company

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Gabriele
Many thanks for your review.
Good to hear you found the process easy to navigate and helpful for you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 4 sur 5 étoiles

Great service

Great service, quick at approving the application.

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi
Many thanks for your review and positive feedback
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Very good thank

22 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Leandro
Thanks for taking the time to leave your review.
Great to hear you've found the humm experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 4 sur 5 étoiles

GREAT FAST SERVICE AT ALL

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Federico
Thanks for taking the time to leave your review.
Great to hear you found our service helpful and fast!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

From the time I made the application…

From the time I made the application for the loan your staff were very professional in advising me of the different steps to the process and their advice made it very easy for me.

22 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Michael
Many thanks for your review and positive feedback on your interactions with our staff.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

super satisfying

15 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Leons
Many thanks for your positive feedback
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Application and approval is very quick…

Application and approval is very quick and easy.

15 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Ariel
Many thanks for taking the time to leave your review
Great to hear your application was processed quickly and hassle free!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

It was great

It was great, thank you very much.

17 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Oripao
Thanks for your positive review.
Great to hear you found our service met your needs
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Quick and simple.

Quick and simple.

16 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Laurentiu
Thanks for taking the time to leave your review.
Great to hear you found our service easy to navigate.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Very easy application process with…

Very easy application process with quick decision time.

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Helen
Many thanks for taking the time to leave your review
Great to hear your application was processed quickly and hassle free!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

great experience

great experience

19 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Dlsoz
Many thanks for your positive feedback
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

It swift

It swift, it didn't take time to be approved after providing the require information and documents.

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Partson
Many thanks for taking the time to leave your review
Great to hear your application was processed quickly!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Good service and great customer support…

Good service and great customer support and excellent communication

20 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Benchelal
Many thanks for your positive feedback on our service and staff.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Seamless

Seamless, approved in no time. No issues, extremely straight forward and participating store were extremely helpful. Couldn't recommend this service more.

19 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Ryan
Thanks for taking the time to leave your review.
Great to hear you found our service customer friendly.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Noté 5 sur 5 étoiles

very easy to set up

16 février 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Mick
Thanks for your positive review.
Great to hear you found our service met your needs
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

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Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

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En savoir plus sur le parcours des avis sur Trustpilot.

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En savoir plus