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Lisez les avis des autres

Noté 5 sur 5 étoiles

The quality of products is outstanding. My favorite thing about Shuuk is the wide variety of interesting and unique styles. There are funky cute styles as well as more understated yet elegant fashion.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm from Uruguay and live in the United States; I learned about Shuuk through emails from the Uruguay Consulate. I decided to give Shuuk a shot, and I'm really impressed with the high quality of... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We bought two items of clothing. They arrived but were velvet not the corduroy described in the advert, then the real problem began. We printed out the returns label but the local DHL shop refused to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot say enough about Shuuk. Shipping to UK unbelievably quick and the quality of the clothing is excellent. Unfortunately this time the sizing was off, and everything I ordered was way too big, b... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

620 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Item was delivered and as seller…

Item was delivered and as seller advertised. Very happy

24 février 2023
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Réponse de Shuuk

Hi JEMS!

We're thrilled to hear that you're happy with your purchase and that it arrived as advertised. We always strive to be transparent about our products, and we're glad to know that we met your expectations.

Thank you for your business, and we hope to serve you again in the future.

Shuuk team!

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery . Liked the jumper

24 février 2023
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Réponse de Shuuk

Hello Angela!

Thank you for taking the time to leave us a review! We're pleased to hear that your order arrived quickly and that you liked the jumper. We always try to offer our customers a variety of high-quality products at reasonable prices, and we're glad that you found something that you like.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

My shirts were cute

My shirts were cute. I used express shipping so they didn't take weeks to come. I'd buy from them again.

24 février 2023
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Réponse de Shuuk

Hello Happy customer =)

Thank you for your kind words and for choosing to shop with us. We're glad to hear that you found your shirts cute and that our express shipping option was convenient for you. We appreciate your business and look forward to serving you again in the future.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Best Buy!

Love the jeans…just what a I was looking for…and the price was right and quick delivery as well!🙋

24 février 2023
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Réponse de Shuuk

Hi Ann!

Thank you for your review! We're happy to know that you love our jeans and that they met your expectations. We're also pleased to hear that you found our prices to be right and that the delivery was quick. We strive to make your shopping experience as seamless as possible, and we're glad that we could achieve that for you.

Shuuk team.

Noté 5 sur 5 étoiles

Excelente todo

Excelente todo! Excelente precio, y muy buena la calidad! No lo podía creer! Estando en Usa, encontrar moda Uruguayo/argentina, me hizo feliz.. Adoré!!

23 février 2023
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Réponse de Shuuk

Hola, Maria!

¡Gracias por tomarse el tiempo para salir de nosotros una evaluación! Estamos encantados de saber que tuvo una excelente experiencia comprando con nosotros. Nos alegra que haya encontrado nuestros precios excelentes y que la calidad de nuestros productos cumplió con sus expectativas.

También nos alegra saber que pudiste encontrar moda uruguaya/argentina que te encantó. Nos enorgullecemos de ofrecer una amplia selección de productos únicos y de alta calidad, y nos complace poder brindárselo.

Gracias por su negocio, y esperamos servirle nuevamente en el futuro.

Equipo de Shuuk.

Noté 5 sur 5 étoiles

Everything was packed beautiful

Everything was packed beautiful. All items arrived on time. Love ordering from Shuuk!!

23 février 2023
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Réponse de Shuuk

Hello Diane,

We appreciate your kind words and your continued business with us. It's great to hear that your order was delivered on time and that you were pleased with how everything was packed. We take great care in ensuring that our products are delivered to you in perfect condition, and we're glad to hear that our efforts are paying off.

Shuuk team.

Noté 5 sur 5 étoiles

Lovely clothes and accessories

Lovely clothes and accessories. Very competitive prices.

23 février 2023
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Réponse de Shuuk

Hello Glenis!

Thank you for taking the time to leave us a review! We're thrilled to hear that you love our clothes and accessories and found our prices to be competitive. We always try to offer our customers the latest fashion trends at affordable prices, and we're happy that you appreciate it.

Shuuk team.

Noté 5 sur 5 étoiles
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Réponse de Shuuk

Hi Susan!

Thank you for your positive review! We're glad to hear that you found our items to be of good quality and reasonably priced. We always strive to offer our customers the best value for their money, and we're happy to know that we met your expectations.

Shuuk team.

Noté 5 sur 5 étoiles

Great T-shirts!

Ordering was easy! Package arrived on time and kids loved their new T-shirts!! The Spiderman T-shirt with the gloves was a great hit with my 4 year old!
I also loved my Lyocell button up shirt dress. Great fit and beautiful fabric. Size was just right too.
Really recommend.

5 janvier 2023
Avis spontané
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Réponse de Shuuk

Hello Camila,
It's great to hear that you and your kids are happy with your recent purchase!

We're thrilled to hear that the Spiderman T-shirt and the Lyocell button-up shirt dress were both a hit =).

Our team takes pride in providing our customers with quality products and we're happy to know that you found the fabric and fit of your shirt dress to be great as well.

Thank you for taking the time to share your positive experience with us and for recommending our products. We hope to continue to exceed your expectations in the future.

Kind regards,
Shuuk team.

Noté 4 sur 5 étoiles

Lovely top

The order arrived earlier than expected and the blouse is just as described on the website. It is made well and the material is good quality. The only problem was the sizing (which was based on the reviews) which was a bit on the small side.

11 février 2023
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Réponse de Shuuk

Hi Margaret!

Thank you for taking the time to share your feedback with us.

We're glad to hear that your order arrived earlier than expected and that the blouse is just as described on the website. We take pride in ensuring that our products are made with good quality materials.

We're sorry to hear that the sizing was a bit small, and we appreciate your feedback on the sizing. We're constantly working to improve our sizing recommendations, and we appreciate your input.

Please don't hesitate to reach out to us if you need any assistance with returns or exchanges.

Thank you for choosing our brand, and we hope to have the opportunity to serve you again in the future.

Shuuk team.

Noté 5 sur 5 étoiles

Everything great

24 février 2023
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Réponse de Shuuk

Hello Rezan,
Thank you for taking the time to leave a review!

We're happy to hear that everything was great with your recent experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

We value your business and look forward to serving you again soon.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Fantastic customer service

I ordered an item for my as a gift which I didn’t give her until an anniversary three weeks later. The item had a faulty zip and due to the time I expected a bit of a battle. No such thing though. I contacted the customer service and after providing photos of support a replacement was offered and dispatched the next day. Our first order but definitely not the last. Fantastic customer service. Thank you Shuuk.

23 février 2023
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Réponse de Shuuk

Hello Mark,
thanks for your feedback =)

We work every day to have excellent customer service that can provide quick and effective solutions for any issues during the shopping process, and we promise we'll keep it up =)

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Very satisfied with the brand

Very satisfied with the brand , the price and the returns ! Love shopping with Shuuk

22 février 2023
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Réponse de Shuuk

Hello Maria!
thanks for your review =)

Low prices, great quality, simple returns and outstanding customer service is what Shuuk is all about.

Kind regards,
Shuuk team.

Noté 1 sur 5 étoiles

Sent wrong size and your returns system…

Sent wrong size and your returns system is useless you've got a printer I'm a disabled pensioner with low mobility I took it to my post office and it wouldn't scan I took it to royal mail and it wouldn't scan I still need to find a printer you sent me the wrong size I don't need this and this is definitely going on Facebook plus all my family friends and neighbours

14 février 2023
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Réponse de Shuuk

Greetings, Miss Thomas.

We sincerely apologize that you are not happy with the standard return procedure. However, it is safe to update anybody reading this, that you actually went ahead and followed the return process (as everyone else) and chose a full refund, which has already been processed.

As you might have realized after committing to return the item for a refund, our return process is succinct and transparent. You just print the pre-paid return label we send you, attach it to the box containing the items, and drop the package off at Royal Mail. You could even put it in a red Royal Mail box.

Please keep in mind that you can contact us at hello@shuuk.com for any further doubts.

Best regards,
Shuuk team.

Noté 5 sur 5 étoiles

Love the jacket!

Love the jacket!! It looks just like the picture and fits perfectly. I’d say it runs tts. I’m 5’4 107 lbs. The sleeves are fitted and the length hits at the top of my thigh. Love it!!

18 février 2023
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Réponse de Shuuk

Hello Christie,
thanks for your lovely review.

It is heartwarming for us to know you love your jacket =)

Enjoy it!

Noté 5 sur 5 étoiles

The article arrived as suggested …yes

The article arrived as suggested however the jacket was wrong size would like to return for a larger size 1XL. Please return information. Order # 7415149781. Thank you

17 février 2023
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Réponse de Shuuk

Hello Francine,
thanks for your review.

We have responded to your email providing the information on how to process your size exchange.

Kind regards,
Shuuk team.

Noté 4 sur 5 étoiles

I like my purchase only the delivery…

I like my purchase only the delivery took very long time

18 février 2023
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Réponse de Shuuk

Hello Julia,
thanks for your feedback.

We are so glad you like your purchase and we will definitely revise delivery times with our carriers so they can improve them.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

I can always expect good quality…

I can always expect good quality products from Shuuk. Shipping takes a little time, but not too long.

8 février 2023
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Réponse de Shuuk

Hey Cristi,
We appreciate your input.

We sincerely value your business, and we will surely talk to our carriers about how to improve delivery times.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

My third order from shuuk and thrilled…

My third order from shuuk and thrilled once again , sent out the same day and recieved in the uk so quick! Good quality and true too size , Will definitely be back!

31 janvier 2023
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Réponse de Shuuk

Hello Joanne,
thanks for such a beautiful review.

We are very happy to know that you are delighted and love your purchase very much.
That makes us continue to grow because at the end of the day what matters is the satisfaction of our customers.

Kind regards,
Shuuk team.

Noté 2 sur 5 étoiles

The quality fits the prices

The quality fits the prices, cheap materials, and sewing, buttons are about to fall off, uneven shoulders in one of the shirts.

16 février 2023
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Réponse de Shuuk

Welcome, Lotem

It's unfortunate that you didn't give us a chance to address any problems with your order before leaving this review.

Sending us an email at hello@shuuk.com is all that is necessary for us to help you.

In this situation, we will get in touch with you, so be sure to respond so we can resolve this.

Best regards
Shuuk team.

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