Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The quality of products is outstanding. My favorite thing about Shuuk is the wide variety of interesting and unique styles. There are funky cute styles as well as more understated yet elegant fashion.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm from Uruguay and live in the United States; I learned about Shuuk through emails from the Uruguay Consulate. I decided to give Shuuk a shot, and I'm really impressed with the high quality of... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We bought two items of clothing. They arrived but were velvet not the corduroy described in the advert, then the real problem began. We printed out the returns label but the local DHL shop refused to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot say enough about Shuuk. Shipping to UK unbelievably quick and the quality of the clothing is excellent. Unfortunately this time the sizing was off, and everything I ordered was way too big, b... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

620 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy

My jacket came in a timely manner. It fitted well. Is surprisingly warm. The price was good.
The colour is not what I would normally go for but I was feeling adventurous and it paid off. Happy me

14 janvier 2023
Logo de Shuuk

Réponse de Shuuk

Hello Beverly,
thank you so much for your review.

We are so happy to hear that you are satisfied with the service we provide =)

We look forward to keeping providing great service.

Kind regards,
Shuuk team.

Noté 2 sur 5 étoiles

I ordered an 8 and was sent a 10

I ordered an 8 and was sent a 10. Returns through Shuuk’s returns ‘Happy Returns’ was fine

4 janvier 2023
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Réponse de Shuuk

Hello Joy,

We are truly sorry about the inconvenience. We understand mistakes can happen, and we apologize for the error.

However, I am happy you were able to go through our return process and I can see you already got your refund.

I will be contacting you privately to make sure we remediate this situation by providing you a giftcard for you or anybody you wish to give to for a future purchase.

Kind regards,
Shuuk team.





Noté 5 sur 5 étoiles

Amazing Company

Amazing company. Great pricing. Absolutely thrilled with my purchase. Great quality!

7 janvier 2023
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Réponse de Shuuk

Hello Howell,
thanks for your feedback.

However, do you really consider we deserve a 1 STAR review just because you picked the wrong size?

We can accept your suggestion about making the experience better by providing the height items fits to, but your comments do not match your star rating.

By the way, returns and replacements are really simple, so all you have to do is send us an email at hello@shuuk.com and we will be happy to assist you.

I will be contacting you privately about this so we can sort it out.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Blue sweater

The item I bought I was pleasantly surprised by quality of the material. I had expected to return it. I will continue to buy from this company

10 janvier 2023
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Réponse de Shuuk

Hello Ingrid,
thanks for your feedback =)

We are very happy to know that you are delighted and love your purchase very much.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Great customer service

Easy to deal.

6 janvier 2023
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Réponse de Shuuk

Hello Salina,
We are truly sorry about the inconvenience.

Since you did not contact our customer service team via email at hello@shuuk.com, we were just not aware of the issue you had.

Always remember to reach out to us, as we can remediate any issues you may have.

FYI, the refund has already been processed.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

I love the shirt and the poncho so…

I love the shirt and the poncho so much! I'm wearing both right now!
They are the softest ever!
Thank you!

5 janvier 2023
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Réponse de Shuuk

Hello Meri,
Thank you so much for your review. We really appreciate your feedback.

Kind regards,
Shuuk Team

Noté 5 sur 5 étoiles

Finally a cardigan that fits me and is…

Finally a cardigan that fits me and is soft very happy with product and service.

6 janvier 2023
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Réponse de Shuuk

Hello Sandra,
We are glad you are so happy with the cardigan you purchased at Shuuk.com =)

We look forward to keeping providing you with great products at great prices.

Shuuk team.

Noté 5 sur 5 étoiles

The product ordered arrived accurately…

The product ordered arrived accurately and fits me well. I like the color and texture of the jacket.

4 janvier 2023
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Réponse de Shuuk

Hello Shalini,
thanks for your review =)

It's awesome for us to know you are satisfied with your order.

We look forward to providing you more great items at great prices.

Kind regards,
Shuuk Team

Noté 5 sur 5 étoiles
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Réponse de Shuuk

Hello Sam,
thank for your 5 stars =)

Great quality, great prices and fast delivery.
That is what Shuuk is all about =)

thank you for choosing us.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Happy with my purchase.

5 janvier 2023
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Réponse de Shuuk

Hello Zawiyah,
thanks for contacting us.

thanks for your 5 stars review =)

We are glad you are so happy with the service we provide.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Good value

Fast delivery, very good quality trousers for a very good price. No issues!

30 décembre 2022
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Réponse de Shuuk

Hello Beth,
thank for your 5 stars =)

great quality, great prices and fast delivery.
That is what Shuuk is all about =)

thank you for choosing us.

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Pleasantly Surprised!

Shipping was fast and the clothes are exactly as pictured, true to size, and nice hefty materials. I'm definitely pleased with my purchase! I was halfway expecting the clothes to look really cheap, but that's not the case!

6 janvier 2023
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Réponse de Shuuk

Hello Libs,
So kind of you for such a nice review!
It is a great reward for all of us at Shuuk!

Kind regards,
Shuuk Team

Noté 5 sur 5 étoiles

Good product

Good product, fast delivery

4 janvier 2023
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Réponse de Shuuk

Hello Ines,
thanks for your 5 stars review.

We truly appreciate it =)

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Love the clothes from Shuuk

Love the clothes from Shuuk. They all fit well and seem to be well made.

31 décembre 2022
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Réponse de Shuuk

Hello Susan,
thanks for your review.

We love the fact that you love all our clothing =)

Kind regards,
Shuuk team.

Noté 5 sur 5 étoiles

Very happy with the service would use…

Very happy with the service would use again

4 janvier 2023
Logo de Shuuk

Réponse de Shuuk

Hello Miranda,
thank you so much for your review.

We are so happy to hear that you are satisfied with the service we provide =)

We look forward to keep providing great service.

Kind regards,
Shuuk team.

L’expérience Trustpilot

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