Well. Firstly, the purchases were delivered bang on time. They were a birthday gift for a family member and needed to be received by a specific date, and they were as promised. Unfortunately we neede... Voir plus
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Lisez les avis des autres
We wanted pier caps for our front garden wall however, the colour on their website was not the right colour. So with Sean's assistance and expertise he and his team were able to make them to the requi... Voir plus
Pair Serengeti lions…arrived separately! One damaged crown of head ,replacement please. Second lion has poorly cast feet , will not withstand frost. Only one circular base supplied ….too small,wro... Voir plus
The service was excellent from that first phone call to delivery. Very helpful. Delivery driver obligingly sited pallet on driveway away from kerbside. Packed so well with carpet underlay and carpet... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to the Cooks Cast Stone website and shop, home to the finest quality handcrafted stoneware. We have over twenty-five years of manufacturing experience, creating new designs and products from both stone and timber in the heart of Yorkshire. All our statues are made using the dry cast method from unique wood carvings, creating exclusive designs and premium quality products.
Coordonnées de contact
Unit 7a, YO43 4BB, York, Royaume-Uni
- 01757548044
- info@cookscaststone.co.uk
- signaturegardenstatues.com
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Very pleasant people to deal with
Very pleasant people to deal with, although minored delivery issues which were handled very professionally.
11 mars 2025
Statue
Quick and easy to deal wirh. The item was well packaged and the statue is lovely.
11 mars 2025
Super service.
The service was excellent from that first phone call to delivery. Very helpful. Delivery driver obligingly sited pallet on driveway away from kerbside. Packed so well with carpet underlay and carpet, nothing moved on pallet. The free gift was an added surprise, thanks for that. Sundial looks brilliant. Very pleased with whole process. Would recommend. Many Thanks again.
4 mars 2025
Excellent all round.
This is a lovely little plinth with a simple shape which is ideal for a small garden. Delivery was quick and the item was very well packed so not damaged in transit. I am looking forward to` getting my sundial on and getting it positioned in the garden
4 mars 2025
Great company to deal with and product…
Great company to deal with and product furst class would highly recommend
17 février 2025
Kept updated on delivery and item…
Kept updated on delivery and item received well packaged and on time.
17 janvier 2025
Never received my product
Never received my product. No reply to emails.
Email was sent on 24th December to the email you provided below, I can provide screenshot proof.
12 décembre 2024
Réponse de Cooks Cast Stone
Hi Ben,
Thank you for your review.
I have just searched our orders and your order is showing as fulfilled and there is also tracking information available. If you have not received your order you should have phoned so we could have investigated this for you.
Additionally, I have just searched back through our emails and I cannot find messages from: Benfulker1996@gmail.com are you sure you sent them to the correct email address?
If you want to get back in touch so we can help rectify this issue if you have not received your order please email info@signaturegardenstatues.com or call 01757 548044.
Kind regards,
Sean
Great website
Great website, easy to find product you want
Delivery was speedy
My stone cast artichokes are beautiful on my gate stone pillars.
19 décembre 2024
First class company, beautiful sundial
It has been a pleasure to deal with this company from start to finish, The service was personal and extremely helpful. The sundial came well wrapped and delivered on time. The sundial was even better than it looks on the website. Would highly recommend to anyone.
19 décembre 2024
Avis spontané
Great all round service
The bird bath is well made, looks very good, was well packed and delivered on time. All in all the service from ordering to delivery was great.
16 décembre 2024
Amazing quality garden ornament
Just received my dog garden ornament, it is beautiful. The service was brilliant and the quality of the item is amazing! Well packed to prevent any damage in transit. Great service, thank you!
13 décembre 2024
Avis spontané
Weddimg Gift
We were looking for a garden plinth and sundial as a wedding gift. Sean was very helpful in enabling us to reach a decision and also very supportive in arranging for delivery to a London address in time for the wedding, particularly when so close to Christmas. We felt confident throughout the process that all our needs would be met and would have hesitation in recommending Sean and Signature Garden Statues in the future.
Pete & Joy
10 décembre 2024
Golden retriever.
Delivery was excellent driver was very helpful nothing was a problem. Keep the good work up .Retriever statue is very life like with excellent detail.
4 décembre 2024
Brilliant Staff.
27 novembre 2024
Excellent experience!
The customer service, quality and delivery was fantastic! The sundial we had chosen was unavailable but the team helped resolve and gave us a free item. It was a Birthday gift and both items were stunning. Would recommend and will buy from again.
19 décembre 2023
Avis spontané
Thrilled to bits
I was so thrilled with the statue of the cocker poo dog that I immediately ordered another one for some else as a gift great customer service all box well for care transportation .
15 novembre 2024
Avis spontané
Artichoke finials
Very pleased with artichoke finials and Sean has been very helpful.
8 novembre 2024
Avis spontané
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