Sillysentiments Avis 516

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have had a few orders now and they are fantastic quality... beautiful colours and the prints fit every mood and occasion...I would absolutely recommend to everyone and anyone. Customer server 10/10... Voir plus

Noté 1 sur 5 étoiles

Avoid like the plague I wish I had read the reviews before ordering as it seems many customers have had issues with incorrect delivery address. Their address recording system could not find the hous... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have ordered several times from here and I am always extremely satisfied with the products. They are well packaged and that’s great as I have received many mugs & so I have peace of mind that they wi... Voir plus

Noté 5 sur 5 étoiles

I have been buying from this company for about 9 months now. I can not rate them enough, their products are amazing and are wonderfully funny, rude, below the belt type of humour that my world needs!... Voir plus


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

516 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Amazing company

Amazing company, super fast delivery! I love all my new personalised items! Definitely ordering more soon!

3 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Funny mother's day gift ....

My husband got me a sorry I ruined you V chocolate for mother's Day, it was absolutely brilliant and made us all laugh 😂 the chocolate was delicious aswell and presentation was very good

19 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Absolutely love Sillysentiments.
Wide variety of items and everything I’ve ever ordered has been great quality. I use here for gifts aswell as stuff just for me and everyone has loved them.
Only ever had 1 little hiccup, where an item was missing from my order.
Customer service was 5 stars. Replied quickly and friendly and sent my missing item straight away.
Would recommend this place 100%

1 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Just received my item of photo glass…

Just received my item of photo glass block and it is diabolical. The picture “transfer” is unrecognisable and part faded. Waste of money and disappointing.

It is NOT the photo I uploaded. On my original photo I do not have red skin and my son does not have a blurred face!

18 mars 2023
Avis spontané
Logo de Sillysentiments

Réponse de Sillysentiments

Hello,
Unfortunately, you uploaded a dark and fuzzy image, which we printed as you requested.

Our website clearly states that the best photos to upload are high quality photos, in this circumstance you uploaded a photo whereby you can barely see the faces of those in it. The photo on the glass block is exactly how it appears on the image you sent us, it does indeed have blurry faces.

Kind regards

Noté 1 sur 5 étoiles

Would give a 0 if I could ordered two…

Would give a 0 if I could ordered two valentines cards last Saturday 1st class and still haven't received the cards emailed and asked for a refund but they are refusing to refund me the money will never order from this site again!!!!!

17 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Christmas parcel still not arrived

Ordered on 11th December for a Christmas gift as their website said would arrive before Christmas. It was despatched the next day but now it is 3rd January and still have not received it. I have emailed several times, called the number on their website 5 times (no answer) and even messaged them on instagram and have no response at all. The tracking they gave doesn’t work either so there’s no way of even tracking the parcel.

11 décembre 2022
Avis spontané
Logo de Sillysentiments

Réponse de Sillysentiments

Hi Kimberley, I know we have spoken via email and rectified your issue but as customers may see this review I just wanted to go over it to provide context as we would never ignore a customer.

As you're aware Royal Mail went on strike over several days over the Xmas period, this for us meant that we had parcels arrive late or sadly not at all. With regards to your emails, we were closed over Xmas so our phone lines and emails were not being manned, on top of this your email actually went into our junk folder. Upon finding your email we contacted you straight away and issued you a full refund. It would be great if you could update your review to reflect this please. Once again we are sorry for the delay that were causing by the Christmas strikes and hopefully you'll try us again int he future ☺️

Noté 5 sur 5 étoiles

Nana

I asked for a photo of my late nana and daughter as they never got a chance to meet, the photo was old of my nana so wasn’t expecting much tbh, wow it brought a tear to my ear the photo is amazing and definitely exceeded my expectations, thank you so so much ❤️

16 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Placed an order 3 iweeks ago and still…

Placed an order 3 weeks ago and still not received the products. Emailed and had no response!

Got an email reply saying “ 5 day delivery time plus 4 days due to Royal Mail strikes”
However I have been waiting 15 days so far

9 décembre 2022
Avis spontané
Logo de Sillysentiments

Réponse de Sillysentiments

Hello

Thank you for your review, I'm sorry you've not had a reply, we have replied to all emails on our system therefore if you've not had a response it's not been received. We have advertised severe delays with postage due to the Royal Mail strikes and unfortunately they has effected our orders which is completely out of our control. If you'd like to pop us an email we can assist you further

Noté 5 sur 5 étoiles

What fabulous naughty gifts

What a fabulous website .

Ordered some hilarious naughty personalised secrets Santa gifts z

Arrived within 4 days the quality of the items are fabulous and the price was so reasonable.

Placed another order the next day and that was delivered the same time ad the first order.

I emailed the company to say thanks for a quick delivery and great products. Was pleasantly surprised they sent a really nice thank you email back what great customer service.

100% would use again and recommend.

29 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

What a fantastic experience…

What a fantastic experience with this company.

I made an order and unfortunately due to Royal Mail strikes the order wouldn't arrive in time for the occasion despite paying for the best delivery option.

I contacted the company and was told I couldn't cancel the order as I had personalised items in the order.

After a discussion on the phone, I offered to book my own courier and have the delivery cost refunded to get the products in time.
The company were fantastic and even offered to have this dropped to a collection point on their way home!

Fantastic service, couldnt recommend anymore.

Now its down to the courier to get it to me on time.

24 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great choice of fun

Great choice of fun, high quality items to suit anyone. Items arrived very quickly and were packed well. Great friendly service. Would definitely recommend.

23 octobre 2022
Noté 5 sur 5 étoiles

Perfect gifts for like minded people…

Perfect gifts for like minded people who are not offended!! ( they also do gifts for those easily offended I believe! ) Ordering was easy and straight forward, emails kept me informed of progress and arrived quickly. These will be very well received after Christmas lunch - after dinner willies and choc-o-clits for our besties!

26 octobre 2022

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