Shane was really helpful and clear when explaining the different options available. Also he helped us to really think about our situation and what we wanted to happen when we pass on, enabling us to... Voir plus
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You would not find a better company,anywhere. The staff are so professional, and guide you through every process in detail. They make it so easy to follow, and personal to your own requiremen... Voir plus
The call was on time, the young man was very polite and explained a lot of things. He did have to call back as he had forgotten to mention and take payment for one item, very apologetic so no problem... Voir plus
We spoke with John. He was very friendly, informative and explained everything very clearly. Making the will was made very easy and straightforward and we are very grateful for that. We would recom... Voir plus
À propos de l'entreprise
À propos de Simpler Law
Écrit par l'entreprise
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
Coordonnées de contact
PO Box 1438,, LN5 5AX, Lincoln, Royaume-Uni
- 0333 600 1000
- enquiries@simplerlaw.co.uk
- simplerlaw.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Rhiannon put us at ease and made the…
Rhiannon put us at ease and made the whole process as uncomplicated as possible. Thank you
Explained everything very clearly and…
Explained everything very clearly and was very personable excellent
It was just being made to feel…
It was just being made to feel comfortable no one likes to have to do these sort of things but it was easy but I think that was the young man that I spoke to and that was Shane thank you .
Very polite helpful lady .Great service…
Very polite helpful lady .Great service .
Excellent
Excellent customer service - John was helpful and answered all of our questions. Highly recommended!
Dan made the whole process easy
Dan made the whole process easy. To the point the will was so clear and concise that I got probate in a day. Thanks to his water tight work I have been fully protected against other family members leaving me homeless. My father’s wishes were clear and backed up by Dan’s good work.
Full costs of services
The experience was good I believe that the agent was very thorough with his questions, explained any concerns I had & navigated me through the best options. The cost element was another aspect due to the service that suited me best cost more than I expected. It would be better to give an idea of cost earlier in the review.
CharlotteCharlotte was not only a total…
Charlotte was not only a total professional, but she was compassionate and understand. Beautiful person. Don’t think I would have trusted anyone else, and would have thought it a scam. Didn’t even know why simpler law were contacting me, but pleased Charlotte came to see me.
Michael
Michael was our representative and we cannot thank him enough for his knowledge, professionalism and kindness and certainly put us at ease. We asked him many questions and he explained everything to us very clearly without rushing. Michael is an absolute credit to your company. Thank you
Easy, honest telephone consultation.
I had a telephone appointment to organise a will and lasting power of attourney. I didn't want to burden my family when I pass if I had nothing set up. The Consultant I spoke to, who was called Will, took all the time I needed for explainations and also made suggestions that would never have occured to me. I would highly recommend this company for their knowledge and honesty. The process was made easy for someone who wouldn't have known where to start.
First class very helpful information…
First class very helpful information was on point good simple honest explanations
Very satisfied with the service
Totally professional
Our advisor Kim was first class ver helpful and confident I would score a 10
Michael guided us through the process…
Michael guided us through the process with precision and attention to detail he answered all questions we had he didn’t try to sell us anything we didn’t want, I had read all the the information on the website so had already decided what we wanted to go forward with. Thank you for making this process a good one *****
Helpful and Professional
Rhiannon couldn't have been more helpful or professional in this process. She was very knowledgeable and explained everything extremely thoroughly. She was also very friendly and approachable, which made the process even easier for me. She was very easy to talk to about my personal circumstances which, quite frankly, are somewhat unusual! Plus, I didn't feel at all judged on anything I said. To be honest, afterwards, I wondered why I had put off making my will for such a long time.
I would definitely recommend this service as it has to be much safer (and easier!) than buying one of those High Street or Online "Will Packs" and trying to write the whole thing yourself from scratch.
Very disappointing service
Very disappointing service. Myself and my husband are both on our 80s and wanted to put our LPAs in place along with updating our wills. Similar law contact me as I had previously made a will with them. One of Thier representative called and put our wishes in place. After this the customer service went down hill. The documents were received by post with stickers on where to sign, I appreciate many would be able to understand and would know how to complete and return the forms, We are in our 80s with poor health a company representative should have brought the forms back and completed what was required, as another company did with my Brother LPAs. They have since returned reprint of the forms which are NOT my signed original documents which they seem unable to locate!!!!!!! Please if you thinking of using these for LPAs please think again

Réponse de Simpler Law
Excellent service
Excellent service. Clear, concise and very helpful. Will is a credit to your company. Made a difficult conversation seem almost fun
He was very helpful and understood how…
He was very helpful and understood how i wanted to do my estate and was very good at his job
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