Customer Service is. Excellent with this company I e changed my order a couple of times and it’s done immediately and email answered very quickly. The dry food I buy for my Dog de Bordeaux is very goo... Voir plus
L'entreprise a répondu
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Wonderful dried food. Tried many sensitive brands for our labrador until Simpsons was recommended to us by a colleague. Since trying this he is now fit and healthy and no longer experiences any p... Voir plus
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Good food, quick service, what's better than that? Our lad, a Street Dog from Bulgaria, who was rescued by an excellent Shelter, Streethearts BG, run by two English folk, with other excellent helpers... Voir plus
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I've had cats for 30 years, and this is the best catfood I've ever used. Nutritious, natural ingredients, and our cats love it (even the finicky ones). They offer plenty of variety and some organic op... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Simpsons Premium is a independent, family owned and run business founded in 2009. Providing natural, complete dog and cat food ranges of dry food, wet food and treats. With the help of leading nutritionists, we have created a wide range of wet and dry food with your pet in mind, taking into consideration their health, wellbeing and dietary requirements. For dogs, we have varying flavours of sensitive, grain-free, Organic and high-meat dog food, as well as puppy food that provides all the nutrients for a growing dog. For cats, we have wet and dry food made with a range of healthy ingredients, as well as an organic wet adult food that will give your feline a balanced, natural diet. The products do not contain any artificial colours, flavours or preservatives and this also includes the raw ingredients.
Coordonnées de contact
Unit 17b Makerfield Way , WN2 2PR, Wigan, Royaume-Uni
- sales@simpsonspremium.com
- simpsonspremium.com
4,7
Excellent
909 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great treats
Dogs love them not too expensive, prompt delivery quality product happy owner
31 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review Andrew x
Hassle free delivery, excellent product
Ordering is straightforward and delivery is speedy. Most importantly, our dogs love the product!
30 mai 2024
Réponse de Simpsons Premium
We are pleased that your dogs love the food Alan. Thank you for taking the time to review x
I absolutely swear by Simpsons the only…
I absolutely swear by Simpsons the only thing that I hate is sometimes they use Parcelforce and not DPD I prefer DPD as it’s next day delivery parcel forces a pain in the backside
30 mai 2024
Réponse de Simpsons Premium
Thank you for the 5* review Phillip x
Réponse de Simpsons Premium
Thank you for your kind review Helen x
Good quality and price delivered fast.
29 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review John x
Great product lovely quality...
Great product lovely quality...
Please make it easier to set safe place instructions delivery 🙏 otherwise amazing service 🙏 thank you
18 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review Saffron x
Réponse de Simpsons Premium
Thank you for your kind review Sharon x
Always excellent service.
24 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review Ms Miller x
Novel protein great for IBS
The food I got for my dog with IBS is part of their range of novel proteins ... and the Kangaroo and Ostrich varieties are been devoured by a dog that had started to turn his nose up at the limited gastrointestinal food he had been on over the last year I am very please with the product and the impact on my dogs life
20 mai 2024
Réponse de Simpsons Premium
We are so pleased to hear that your dog is loving the food. Hope he feels better soon. Thank you for taking the time to review x
Réponse de Simpsons Premium
Thank you for your kind review Mark x
Réponse de Simpsons Premium
Thank you for your kind review Michael x
Réponse de Simpsons Premium
Thank you for your kind review x
Reliable as always
As a regular customer I never had any problems with order or delivery. The saying is everbody is only as good as their last job and if their last job is bad you don't return to them but Simpsons never let me down
22 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review George x
Réponse de Simpsons Premium
So pleased to hear that your cat is loving the food. Thank you for taking the time to review x
Réponse de Simpsons Premium
Thank you for your kind review Nicola x
My dogs love simpsons food and I love…
My dogs love simpsons food and I love the quick delivery
21 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review Cheryle x
SIMPSONS IS EXCELLENT TOP QUALITY DOG/CAT FOOD.... op quality dog/cat food at competitive…
Top quality dog/cat food at competitive prices. Purchased from this company for many years and found their products to be consistently excellent. Can recommend.
19 mai 2024
Réponse de Simpsons Premium
We are pleased to hear your pets are still loving the food Margaret. Thank you for taking the time to review x
Excellent quality products and fast…
Excellent quality products and fast delivery every time
18 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review Tracy x
Never experienced such unprofessional…
Never experienced such unprofessional and rude customer service. No care for customer who’s ordered numerous times! I received no updates on my order that’s been out for delivery for 2 days- the response I received was blunt, rude and no apology which is shocking coming from an established company. Will not bother again. Plenty other amazing brands to support!
22 mai 2024
Avis spontané
Réponse de Simpsons Premium
Sorry to see your review Julie. The parcel left us on the 20th and unfortunately the driver ran out of time on the 21st but pleased to see your parcel did get delivered as we said it would ( on the 22nd) before leaving the review. It is showing on the system that you were emailed from the courier (always advisable to check the spam folder in case it goes in there). You asked for a refund for your delivery fee which it was merely pointed out that you didn't pay for delivery as it was free?
Have been using Simpsons dog food for…
Have been using Simpsons dog food for many years and they have always been helpful and prompt with deliveries. Our dogs have loved their foods and have stayed very fit and well.
15 mai 2024
Réponse de Simpsons Premium
Thank you for your kind review Diane. We are pleased that the dogs are doing well on the food x
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