Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I wrote a negative review earlier this month because I had been asked to pay export fees on delivery. Since that time the team have been very helpful, rectified the situation and compensated me for... Voir plus

Noté 2 sur 5 étoiles

Over two weeks now and still not received my parcel. I emailed asking what was going on and they said one of the items is out of stock… don’t get why this means they couldn’t ship the rest of my orde... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Their items are so great and stylish! I am impressed by the Softsculpt leggings because they are quick-drying and squat proof. Also, they actually STAY in place 😆. No need to put them back as if t... Voir plus

Noté 4 sur 5 étoiles

Update: customer service reached out to fix the problem Delivery has been a headache. I paid extra for Budbee home delivery. All of a sudden I get a text from DHL to pick up my package at some loc... Voir plus

4,1

Bien

TrustScore 4 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(50)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I wrote a negative review earlier this…

I wrote a negative review earlier this month because I had been asked to pay export fees on delivery.
Since that time the team have been very helpful, rectified the situation and compensated me for inconvenience - an excellent outcome and I believe the fault lay with UPS.
Thank you Sisterly Tribe

24 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Over two weeks now and still not got my order

Over two weeks now and still not received my parcel. I emailed asking what was going on and they said one of the items is out of stock… don’t get why this means they couldn’t ship the rest of my order. They said it’s now on its way (2 weeks after ordering)
Gorgeous quality activewear though which I love just won’t be ordering direct from their site again will purchase from Selfridges as usual

14 mars 2026
Avis spontané
Logo de Sisterlytribe

Réponse de Sisterlytribe

Hi Georgia,

Thank you for your feedback, and we’re really glad to hear that you love the quality of the activewear. We’re very sorry for the delay with your order and completely understand how frustrating it must have been to wait without clear information.

Unfortunately, one of the items in your order went out of stock unexpectedly, which caused the shipment to be delayed while we worked to resolve the issue.

UPS has attempted to deliver your package to your address provided. Unfortunately, they were unable to reach you, which is why the parcel has been redirected to a UPS pickup point. We have also sent you an email with the address of the pickup location.

We truly appreciate your understanding and hope you enjoy your purchase once collected.

Noté 4 sur 5 étoiles

Order# 25424

Update: customer service reached out to fix the problem

Delivery has been a headache. I paid extra for Budbee home delivery. All of a sudden I get a text from DHL to pick up my package at some location. Feels like they pocketed the money from the delivery fee and sent via DHL pick up hoping the customer wouldn’t notice.

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

What a great experience! I reached out to customer service with a sizing question and received a thoughtful response from a real person who clearly took the time to read and address my specific concern. It was truly appreciated!

29 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Great brand with lovely service

I'm so glad that I've finally received my order. The products are great and the quality is amazing. Sadly the delivery took longer than expected but when I send an email to the Sisterly tribe customer service they responded really quick and amazingly so thank you again for this and I cannot wait to order more ! 💜

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m extremely satisfied with the…

I’m extremely satisfied with the quality of their products. This brand truly feels like me and has become one of my absolute favorites. I love the neutral color palette and the timeless, minimal design. Overall, I’m completely happy and can highly recommend it.

31 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Needed to return my item and customer…

Needed to return my item and customer service was very responsive. They initially didn’t refund the full amount due to an error on their side, but was quickly sorted and I’’ really pleased about how quickly they emailed me back

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best customer service!!

I absolutely love this brand!! Not only are the items made with really high quality, but they have incredible customer service. I had to reach out to exchange an item and the way they handled the situation was super professional. I can’t wait to buy more items and post it on my social media to spread more awareness for my followers to buy this brand!!!

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing pieces

Amazing pieces - I now only wear Sisterly Tribe to my pilates classes, complete upped my game! But beyond all that, just wonderful customer service. So prompt and kind x

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

looking forward to revieving my items.

i have been contacted by customer service, and the issue was my email was misspelled. i did not make a note of my tracking number, but customer service were able to trace the order and a confirmation email has reached me.v happy as i love the product, which i first saw and tried on in selfridges.

24 novembre 2025
Avis spontané
Logo de Sisterlytribe

Réponse de Sisterlytribe

Hi Celia,

We’re happy that we could locate your order and correct the email address so the confirmation reached you.

It means a lot to hear that you love the product and that you first discovered it in Selfridges.

Have a lovely day! 🤍

Noté 5 sur 5 étoiles

Amazing!

Their items are so great and stylish!
I am impressed by the Softsculpt leggings because they are quick-drying and squat proof. Also, they actually STAY in place 😆. No need to put them back as if they were constantly falling off like some brands which is very annoying during a Pilates class…
Plus, the customer service is top-tier. I have ordered an item which was then out of stock and they have provided me a solution quickly by sending me another item which was a little bit more expensive than the one I have initially ordered without additional fees!🤩💜

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love my new comfies!!

Great customer service and high-quality stylish activewear. So soft and comfortable you never want to take them off. The leggings are true to size and the cut on the sweatshirt is just right.

14 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Jag älskar mina plagg verkligen

Jag älskar mina plagg verkligen! Både passformen, färgerna och hela designen är så snygg. Jag har även fått väldigt fin och snabb hjälp av kundservice när jag behövde byta en storlek på ett par leggings.

10 novembre 2025
Avis spontané

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