Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Very poor. Order placed 12 days ago and still not received. Customer service will not answer their phones or reply to emails. Will not use again and could not recommend

L'entreprise a répondu

Noté 2 sur 5 étoiles

The product was excellent and enabled completion of restoring damaged picture frames. Found getting in contact with SJ tools almost impossible- in order to check item despatch and arrival details.... Voir plus

Noté 1 sur 5 étoiles

Ordered a garage item 4 days before Christmas. I requested delivery by their 2-3 delivery express delivery at an extra cost. I received a email the next day stating item was being prepared for deliver... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Received a damaged item, which was eventually replaced. Email responses can be a little slow compared to others and sometimes need a second prompt or chase up. I sense that their friendly customer ser... Voir plus


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not received my order and no…

Not received my order and no correspondence from them to let me know I ordered 6 items but only got 2 and had no communication from them to let me know why

19 avril 2024
Avis spontané
Logo de Sjtools

Réponse de Sjtools

Hi Alan Your order was shipped on 29th April and was delivered by Royal Mial on the 1st May. Tracking number: FL843965450GB
Kind regards
Sam

Noté 1 sur 5 étoiles

No delivery and no response

I places a small order on 27th February with an expected 5 to 7 day delivery. Nothing has arrived and they seem unable to answer the phone. I will not be using them again and I suggest nobody else does either. They deserve to go out of business.

27 février 2024
Avis spontané
Noté 5 sur 5 étoiles

A good experience

Not the lowest price advertised on the web, but unlike any others, SJ Tools actually had the (relatively unusual) item in stock. As for the tool itself (Triton TCMPL compact palm planer) the dust extraction is worse than useless, but otherwise it's well worthwhile.

8 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Scammers! Do not trust

Our product was meant to be delivered directly with signature upon delivery, but instead it was deserted in a public space and, predictably, then stolen. SJTools refused to help remedy the case. They were not only incredibly rude over various emails, but they then abruptly ended communication and would not respond to us. Our order was worth over 350 pounds... we're still out of pocket and haven't received the product. Also, all of their positive reviews are fake, so I wouldn't be surprised if they were scammers.

29 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Good service

Package arrived on time and the quality appears good, not used the craft set yet. Only issue was the plastic insert holding the blades in place fell out on opening and had to be glued back in.

23 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

SJ tools had Bostik Bitumous Black…

SJ tools had Bostik Bitumous Black Paint in stock. Which is more than can be said for other retailers.
The product arrived when they said it would.
I used the Bituminous Black Paint on a part of my driveway. Underneath this part is a 'underground' storage area that gets damp. The dampness certainly won't be getting in through the ceiling (driveway) any more!
My driveway is now beautifully waterproof. Time will tell whether the paint will withstand the occasional moving and parking of the vehicle on it..

1 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Items not delivered and slow customer service

Items ordered were not delivered within the 5-7 days specified when ordering. On emailing them to enquire if my order had been posted out, it took them several days to respond and inform me that it would arrive soon. On waiting 3 more days it still had not arrived. Emailed again which took several days again to respond. They told me that they had not added my postage address, but did not indicate whether they would post my order again. Cannot reach them on the telephone to speak in person. Now been 3.5 weeks since I placed my order and still not arrived.

29 septembre 2023
Avis spontané
Noté 2 sur 5 étoiles

The product was excellent and enabled…above already done this.

The product was excellent and enabled completion of restoring damaged picture frames.

Found getting in contact with SJ tools almost impossible- in order to check item despatch and arrival details. On sending an email was informed unable to recognise destination and on phoning told line was busy so send an email then line went dead. So l started to think maybe this was a scam company.

7 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Postage & delivery

We paid £20 for shipping to France, thinking that this included delivery to our door. However, I had to make 3 trips, by car, to the post office, then pay another 11€ before they would give me the parcel.

28 juillet 2023
Avis spontané

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