Skin Pharmacy Avis 

222
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I ordered online 3 times from Skin Pharmacy. I would say overall I'm happy with original products and quick delivery but they can be a bit more generous on testers. I was disappointed to get my 125 gb... Voir plus

Noté 5 sur 5 étoiles

Really like this service and products that I’ve purchased. Sellers have lots of patience when giving advice and education on products. Have been recommended good alternatives. And my skin has greatly... Voir plus

Noté 5 sur 5 étoiles

My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... Voir plus

Noté 5 sur 5 étoiles

I got a consulting session by Stephanie G. It was an amazing session!! I really benefited from it and she helped alot choose the products im going to use and she fixed my daily skin routine. I highly... Voir plus

À propos de l'entreprise

  1. Clinique dermatologique

Écrit par l'entreprise

Authorised Stockist of Medical-Grade Skincare from Trusted Brands.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(222)

36 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I ordered a skin serum and the day…

I ordered a skin serum and the day after saw they had a kit with the same serum in with other items for not much more money. Before I ordered the kit I asked if I could return the skin serum for a refund before I ordered the kit and was told yes. I ordered the kit and when I received the serum I emailed to get a return address and was told it would be store credit only.i am now invested in two products when I wanted one and this has now put me over budget for the month in regards to spending. Really not impressed I don’t want credit. If an item is unopened even down to the box it should be refunded as per trading standards

28 juin 2025
Avis spontané
Logo de Skin Pharmacy

Réponse de Skin Pharmacy

Dear Charlotte,

We’re sorry to hear that you left us a negative review. I can see that you placed 2 order with us in March and June 2025, both orders were successfully delivered within sechduled delivery window. As advised by the customer support team, due to the nature of the medical grade products we stock, we are not able to refund any products that have already left us, as highlighted on our website’s refund policy. We cannot guarantee how products are stored etc outside of our facilities, so any product returned back to us is no longer eligible for resale. The Team offered to either generate store credit for the full amount or cancel your third order and refund prior to dispatch. I can see you opted for the order to be cancelled, your request was actioned and refund processed within 15mins of your request and email confirmation sent over.

Noté 4 sur 5 étoiles

Lovely company

Lovely company. Received my Zo skin products and they are amazing. Only thing is delivery could have been quicker , it took few days to come. But love the reward system.

30 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent company with a broad…

Excellent company with a broad selection of all my favourite skincare brands in one place. They have done the research and also provide very professional advice on products and alternatives when I wanted to change my vitamin C serum. Really cannot recommend them more highly.

5 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Pleasant

Every time I’ve shopped with them it’s been a fairly pleasant experience. Delivery is always on time and they’re always in stock of everything I want. They’ve removed some of their ingredients lists, which I don’t like but that’s the only negative I can think of.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

5* Service & Knowledge

I’ve been getting my skincare from Skin Pharmacy for the past four years, and I can’t recommend them enough. They’ve always been incredibly helpful with any skin concerns I’ve had—professional, knowledgeable, and truly dedicated. I’ve even recommended them to family members, who are now also using and loving their products.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Skin Pharmacy

I am so happy that I came across Skin Pharmacy. They supply best skincare products on the market, some of them not possible to get on high street shops. I have been using PHFormula for a few years now and so happy to have subscription with them. Delivery always prompt and nicely packaged.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Skin Pharmacy

Skin Pharmacy is the one stop shop for all your skincare needs, they stock various brands giving a wider variety of products to choose from. I’ve found the customer service to be great, the team are on hand in you have any questions or need advice. I usually receive my orders next day delivery. Good rewards system in place for loyal customers.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I've been using Skin Pharmacy for enhanced skin care products

I've been using Skin Pharmacy for a couple of years now after being recommended particular products from my skin therapist. The range of products is amazing, the subscription discounts really help and the products always arrive in time and beautifully packaged. I love receiving a Skin Pharmacy package in the post!

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I have ordered a range of products…

I have ordered a range of products after having a consultation and what a difference my skin feels. They recommend new products and ones I was already using, would highly recommend using this company

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The best place for medical skincare

I’ve been a loyal Skin Pharmacy customer for years and wouldn’t trust anyone else with my skincare needs. Their curated range—especially SkinBetter and ZO—is exceptional, and I swear by their results. The team is incredibly knowledgeable, always offering personalized advice to match my skin’s needs. Their professionalism, fast delivery, and top-tier customer service keep me coming back. Highly recommend!

10 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The best curation of skincare online!

Skin Pharmacy offers a beautifully curated selection of dermatological brands I know, love, and trust. The online shopping experience is seamless, and my favourite part is the personal skincare concierge — such a thoughtful and genuinely helpful touch.

If you're a skincare enthusiast or just serious about having the best online retail experience, I couldn’t recommend it more! 😊

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I discovered Skin Pharmacy through…

I discovered Skin Pharmacy through their service speaking with dermatological experts. I was never pressured to buy any of the products they recommended but was an interesting experience to discover innovative products and ingredients new to me!

24 avril 2025
Avis spontané

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