Skycity Online Casino Avis

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2,8

Casino en ligne

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À propos de l'entreprise

Écrit par l'entreprise

Skycity Online Casino is renowned as New Zealand’s best online casino for gamers who want to have fun, be safe, and play fair. It's quick, safe, and easy to log in and set up an account at Skycity Online Casino. Just sign up, confirm your information, and start playing casino games on your phone or computer. New players get a welcome bonus and a deposit bonus that make the start of their online gambling career even better. You may easily play online pokies, spin, or check out live casino tables. The app and site feel sophisticated and private because of added privacy checks like captcha and radware. Skycity Casino boasts one of the strongest loyalty programmes in the online casino industry. It offers unique bonuses, super spins, and skycoins for people who play regularly. Safe payment choices in NZD, quick withdrawals and deposits, and clear payout times make winning easy. As a responsible casino operator and operator with a valid license (multi-jurisdictional, incl. malta) it works with the regulator and follows regulation to regulate online gambling in new zealand online contexts; oversight from the department of internal affairs supports fairness and sustainability goals across different markets. From skycity auckland (a landmark land-based venue) to the digital lobby, skycity keeps things seamless for casino nz players. Clear verification steps, transparent terms, and trusted provider lineups mean real-money deposit and withdraw are simple whether you play from auckland or australia; offshore access is restricted where there is a ban or stricter regulatory rules. Loyal players love the customer chat service, quick problem-solving, and consistent flow of money back into safer play. Join Skycity Online Casino NZ today and play with confidence at a top casino that follows the rules and lets you win.

Coordonnées de contact

Auckland, Nouvelle-Zélande
info@skycitycasino.me
skycitycasino.me

2,8

Moyen

9 avis

5 étoiles

4 étoiles

3 étoiles

2 étoiles

1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Tous les avis

(9)

9 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

10 juil. 2026

Don't try

Don't try play on
I withdraw since one month nothing happened
Funny thing is they're asking me to upload the bank statement I don't see the point
I upload license and bank detail already
I play on the tab online game is very nice and easy in support agent is somewhere in Europe not very helpful

19 juin 2026

Avis spontané

Réponse de Skycity Online Casino

13 juil. 2026

Dear Customer,

Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience has not met your expectations and understand that this situation has been disappointing.

We recognize how important timely assistance and clear communication are, and we appreciate you bringing your concerns to our attention. Our team is always working to improve the support experience and ensure that player concerns are reviewed carefully.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at info@skycitycasino.me or through the live chat on our website so we can look into your case further and provide the appropriate assistance.

Best Regards,
Skycity Online Casino team

Actualisé le 9 juil. 2026

Verified and withdrawal on its way🙏

Honestly i was skeptical at first due to the verification process being alot. Didnt help looking at the reviews but i got all the documents and everything else in order to withdrawl and they were super quick within 24h verifying it all and sent emails explaining everything thats accepted and verified threw the whole process. For me it was the amazing live chat workers who reassured me and made things easy to understand. I requested a withdrawal of 450 and as soon as i was verified it was accepted and i got a email with details and confirmation that the money was sent and on its way to me. These workers have to deal with alot so i appreciate the level of professionalism they have and how well they do there job. Everything i asked was answered every complement was met with genuine gratitude. Big ups team after seeing the other reviews i wasnt sure but ive had the same withdrawal processes they explain with the complete opposite result. Glad to me verifed completely and greatful for your help.

8 juillet 2026

Avis spontané

Réponse de Skycity Online Casino

13 juil. 2026

Thank you for sharing your Skycity Online Casino review!

We are delighted to hear that your overall experience has been positive and that our team was able to provide helpful assistance throughout your journey.

We truly value your appreciation of our customer support and are glad that our team could offer clear communication and a smooth experience. It is great to know that you felt well supported and that your interactions with us left a strong impression.

Your feedback motivates us to continue providing reliable service and a high level of care for our players. Thank you for being part of Skycity Online Casino.

Best Regards,
Skycity Online Casino team

Actualisé le 10 juin 2026

Caution

Started off good verified everything payed out a few times then tried to make a withdrawal got refused told me I need to verify my new card from same bank with same name on it I have sent official account verification and deposit statement along with other proof and they have now blocked my account .

They ended up unblocking and paying after alot of of emails

10 avril 2026

Avis spontané

Réponse de Skycity Online Casino

20 avr. 2026

Dear Customer,

Thank you for taking the time to share your Skycity Online Casino review. We sincerely apologize for the difficulties you encountered during the withdrawal and verification process.

We understand how frustrating it can be when additional verification is requested, especially when you have already provided documentation. Our verification procedures are designed to ensure the safety and security of all accounts, but we recognize that the process should remain as smooth and transparent as possible.

We are also concerned to hear about your account being blocked and would like to review this situation carefully. Unfortunately, we were unable to identify your account in our system.

Please contact us via email at info@skycitycasino.me
or through the live chat on our website so we can investigate your case in detail and work toward a resolution.

Best Regards,
Skycity Online Casino team

16 févr. 2026

The worst customer service I have ever…

The worst customer service I have ever encountered. They are rude and unhelpful. My deposit didn't show up in my account, and they told me it was my bank's problem even though the money left my balance.

16 février 2026

Avis spontané

Réponse de Skycity Online Casino

20 avr. 2026

Dear Customer,

Thank you for taking the time to share your Skycity Online Casino review. We are truly sorry to hear about the issues you experienced with your deposit and your interaction with our support team.

We understand how concerning it can be when a transaction does not appear as expected, and we regret that the assistance you received did not meet your expectations. Situations involving deposits can sometimes require coordination with payment providers, but we agree that clear and helpful communication is essential.

Unfortunately, we were unable to identify your account in our system. Please contact us via email at info@skycitycasino.me
or through the live chat on our website so we can investigate your case thoroughly and provide the support you deserve.

Best Regards,
Skycity Online Casino team

12 déc. 2025

The mobile version of casino is what…

The mobile version of casino is what keeps me playing - easy navigation, smooth spins, and no lag even on 4G. I used my SkyCoins for extra games and actually won a decent NZ$200 prize!!

12 décembre 2025

Avis spontané

Réponse de Skycity Online Casino

20 avr. 2026

Thank you for sharing your Skycity Online Casino review!

We’re delighted to hear that the mobile version has been such a positive experience for you.

It’s great to know that you’re enjoying the use of SkyCoins and that they contributed to an exciting win — congratulations on your NZ$200 prize! We always strive to provide a seamless and rewarding experience across all devices, and your feedback truly motivates us to keep improving.

Best Regards,
Skycity Online Casino team

3 déc. 2025

Verification took days

Honestly, I expected more from casino. The bonus looked attractive, but KYC verification draged for days. Games are fine, but the overall experience was frustrating.

3 décembre 2025

Avis spontané

Réponse de Skycity Online Casino

20 avr. 2026

Dear Customer,

Thank you for taking the time to share your Skycity Online Casino review. We are truly sorry to hear that your experience did not meet your expectations, particularly regarding the verification process.

We understand how frustrating delays during KYC verification can be, especially when you are eager to enjoy the platform. While we aim to ensure a smooth and secure process for all players, we acknowledge that extended waiting times can impact the overall experience.

Please rest assured that your feedback is valuable and helps us improve our services. We encourage you to reach out to our support team so we can look into your case more closely and assist you further.

Please contact us via email at info@skycitycasino.me
or through the live chat on our website so we can review your situation in detail.

Best Regards,
Skycity Online Casino team

12 oct. 2025

I won $4000 they didn’t pay me out

I won $4000. They didn’t pay me out. They banned me as well. I was really pissed off.

20 juin 2025

Avis spontané

Réponse de Skycity Online Casino

16 oct. 2025

Thanks for your SkyCity Casino review. Look, we get that this is frustrating. Withdrawals and accounts get checked as part of standard security procedures. If something's been flagged, there's usually a reason tied to our terms. Best thing is to contact our team at info@skycitycasino.me with your details so they can actually look at what happened with your account.

17 sept. 2025

The site is poorly adapted

The site is poorly adapted: on a tablet, half of the buttons don't work, you have to guess. On a phone it seems OK, but on any large screen it's a nightmare.

16 septembre 2025

Avis spontané

Réponse de Skycity Online Casino

16 oct. 2025

Thanks for your SkyCity Casino review. The tablet issue sounds annoying – buttons not responding properly can often be a browser or cache thing. Try clearing your cache or switching browsers and see if that sorts it. If it's still playing up, drop a message to our team via live chat or email info@skycitycasino.me and they'll help you out.

9 sept. 2025

Wi-Fi play stuttered and I got booted…

Wi-Fi play stuttered and I got booted mid-feature.

2 septembre 2025

Avis spontané

Réponse de Skycity Online Casino

16 oct. 2025

Thanks for leaving your SkyCity Casino review. That's really frustrating when your connection drops mid-spin, especially during a bonus feature. Such issues are usually related to the network.

If you need our assistance, please contact us by email at info@skycitycasino.me or via live chat on our website.

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