Delivery communication was on the button the whole way through. Although the tax on the item was a bit steep there was a discount given by sky high shoes before hand. After a detailed explanation abou... Voir plus
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Lisez les avis des autres
Genuinely the most helpful and thoughtful online store I’ve ever bought from. The shoes I wanted were out of stock in my size, so they kept in contact until they were available for me and held a small... Voir plus
Jon went out of his way to get my daughters boots delivered for Christmas. He emailed me with regular updates always truthful which is more than I can say about other companies i had tried to order f... Voir plus
Jon was amazing at getting my order processed, nothing was too.uch trouble, even when i firstly ordered the wrong size, US 5 instead of UK 5, this was quickly rectified. Communication was brilliant an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sky High Shoes is a UK based ecommerce retailer of special interest footwear including exotic dancer, occasion, burlesque, vintage, fetish and alternative. Our extensive product catalogue of Pleaser USA brands including Pleaser Exotic Dancer, Fabulicious, Pin Up Couture, Bordello, Demonia, Devious and extended Size Pleaser Pink Label. Our passion is shoes and our mission is to bring you the most current and extensive collection of special interest footwear, at the very best prices. Delivered to you with a personal, helpful and friendly service.
Coordonnées de contact
Oldbury, Royaume-Uni
- help@skyhighshoes.co.uk
- skyhighshoes.co.uk
4,8
Excellent
166 avis
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Réponse de Sky High Shoes
Thank you for your review Magda. It was a pleasure helping you, and thank you for choosing us!
Great service!
Great service!! I have received my boots even before the scheduled delivery!
17 mai 2019
Avis spontané
Réponse de Sky High Shoes
Thank you for your review Samanta! and thank you for choosing us :)
Best wishes
Great service, will shop again
First of all, I have to say I love this site for including customs charges. In the past whenever I have ordered something from America and it gets to my house, I am either greeted by UPS drivers who won't give me my package unless I have the exact money or in other cases what feels like a ransom note saying they have my package back at their centre and if I want to see it, I need to fork over the money.
So the fact this sites shows you upfront the charges and includes it within the price is very helpful and less stressful. As well as after the 3 to 4 day processing (getting products shipped to them first from the states) you can have either 48-hour delivery or 24 hours. I went with 24-hour delivery and after they arrived in there hands, it was quickly shipped out and 24 hours later I am wearing my shoes and I love them.
They also keep you up to date with what's going on. You will get a text or email telling you when your products arrive in their hands and also when they shipped it out to you.
The 1 nitpick I have is even though they say they ship with royal mail, it came through DPD and the tracking number I got didn't work. Though I will say I never contacted "Sky High Shoes" about the issues with the tracking number, so I won't mark them down for that because that one is on me.
But I have my shoes with me safe and sound, the fit great and look great and I most certainly will be shopping them again in the future.
8 mai 2019
Avis spontané
Réponse de Sky High Shoes
Thank you for choosing us, and for your great review!
With regards to DPD not Royal Mail, our shipping agency on rare occasion pick an alternate domestic carrier other than Royal Mail. Ordinarily shipping will be Royal Mail Tracked as advertised.
We issue the tracking reference immediately after the consignment is booked. It's possible the tracking information will not appear/update until the next morning. Something for us to consider is to delaying the issuing of the tracking link, test them before issue, and add note to say that tracking information may not appear for a while. I checked the link on your shipment and it worked ok from our side, so likely a timing issue.
Thanks again for you positive review, valuable feedback, and for your custom
Best regards
Jay
Amazing customer service!
Absolutely cannot recommend Sky High Shoes enough. I needed a pair of shoes urgently and customer service was super helpful, speedy, and I received my parcel in time. The team went above and beyond to help me and I could not be more grateful. Definitely shopping here again!
18 avril 2019
Avis spontané
Réponse de Sky High Shoes
Thank you so much for your glowing review! It was a pleasure to help : )
Jay
Réponse de Sky High Shoes
Thank you for your positive review and for your business Derek.
Best wishes
Jay
Sky High Shoes
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