Sky Plastics Avis 

Excellent product selection and very good quality/ price. Fabulous customer service from Molly and amazingly quick delivery

For the 2nd time Sky Plastics have allowed me to make and pay for an order for Items they know are not in stock. They keep items advertised on their website despite knowing they are not available and allow customers to purchase them. They fail to communicate order information with you even after purchase and allow the customer to chase them. Their customer service is just staff paying Lip Service, read from a script with insincere promises of follow up calls that never happen. Avoid at all costs.

Outstanding seller & product, also very fast delivery,
Highly recomended.😎👍🏼

Well the positive is they’re cheap and delivery price is reasonable. The very annoying negative is that half of my order was out of stock but it doesn’t say so on the website. It’s only when you chase the order you find out firstly things are due in later in the week and oh one of your items is out of stock do you want a refund. Bloody useless when you urgently need stuff and they promise next day delivery.

I would highly recommend skyplastics.
Dealt with, the absolutely adorable Molly, who kindly informed me of my delivery date and her magical meteorological powers.
Will definitely use the company again if the occasion arises.
Can't recommend enough .
P.s. If Molly's boss reads this, she deserves a bonus or a holiday 😉
Fantastic service 👍🏼

Good communication from the company (via Molly). Problem sorted quickly and efficiently. Good quality items. Delivered very quickly by a courteous, efficient courier.
All in all a very pleasant experience from start to finish.

Great customer service after having to delay a large delivery a few times, they went above and beyond to reschedule my delivery.
And probably unbeatable prices compared to the high street and local builders merchants.

Great communication and prices! Top people

There was a problem with my order and it was resolved quickly and professionally. Delivered on time.

Had to wait a few days for my delivery to arrive. But all good.
Ryan was very helpful

Chased up an order delivery and spoke with Molly who was extremely helpful. Within 5 minutes she had checked the stock and my order status and confirmed delivery was being arranged for next working day. Refreshing to receive such awesome customer service! 👍

Afraid to say that the other reviews are pretty much spot-on - Sky Plastics are either totally incompetent or deeply inconsiderate, or both.

I ordered on a Thursday morning, and the order didn't come until the following Tuesday afternoon. As far as I can tell, this turned out (for once) to be nothing to do with the courier - according to the tracking, they didn't receive the items I'd ordered until Monday! Would love to know what prevented them from being dispatched on Thursday or Friday.

Then, when the order eventually arrived, it turned out that a significant portion of the items were missing. I spent the entirety of yesterday afternoon trying to get in touch with Sky Plastics, phoning again and again but getting no answer. Eventually I got an email after 5pm, explaining that 'the depot' hadn't had all the items I'd ordered. So why on earth wasn't this flagged at the earliest opportunity, rather than waiting for my builders to open the boxes?! Were Sky Plastics hoping we simply wouldn't notice? Just unbelievable.

The upshot of this was that I ended up doing what I'd been trying to avoid, and had to purchase the missing components in a hurry and at great expense from whatever local merchants could supply them. If Sky Plastics had simply let me know on Thursday that they couldn't fulfil the order it would have given me the opportunity to go to another online supplier, ideally one that actually does fast delivery rather than simply hinting about it and then not actually doing anything of the sort.

The only thing that drags this sorry set-up above a one-star review is the chap I spoke to pre-delivery, about needing the order to arrive by Monday, who was very understanding and genuinely seemed to be trying to be helpful. My advice to him would be to a leave as soon as possible and go to work for a company where everyone cares about customer service, and not just one guy!

I would only recommend ordering from Sky Plastics if you have literally weeks and weeks spare for the order to arrive and be corrected in whatever way is needed. Certainly not a supplier you could ever rely on for something you need in a hurry.

Ordered over 2 weeks ago, spoke to them initially, gave 2 day delivery timescale, nothing and no communication for a week, promised again immediately after bank Holiday, nothing again , cancelled and now up to 5 days for a refund , very bad scamming almost

Ordered soakeway crates as they were shown as in stock. One week later I emailed them to ask where they were and they replied that they had only just got them in (despite origionally showing as in stock). It took a further week to then send them. Terrible service and they are very slow to respond or just ignore emails that you send them

Initially order in late May appear go well, some delays with product availability. When order arrived several items were missing, customer team advised they are awaiting stock. After four weeks, and repeated attempts to get in touch (emails ignored, phone ringing out) I had to go via credit card to claim back the missing items. I still haven't heard from Sky plastics, but other reviews appear to show similar experiences of late.

Weeks after order still no update on dispatch let alone being delivered, Customer service useless just keep saying “we will update you when items are dispatched”

Simply great service and support, also very personable

Today 03/08/25 - Order placed and paid 27/07/25, contacted them via email to be told it’s despatched due to be delivered tomorrow(wed/thurs), tracking online not *live* as at 03/08/25 very poor customer service. No updates. Money spent on goods, goods not received, project delayed, no money to purchase elsewhere. I appreciate it is at least a 5 day delivery but NO communication /update. Well hacked off.