Sky Plastics Avis 

Ryan from sky plastics is very helpful and assisted us with our orders. Would highly recommend

I placed my order, whilst majority of my items arrived on schedule I had some other items missing from stock. Whilst the missing items took longer than i liked, Ryan kept me in the loop. Its never about the problem but always how its resolved. Can't fault the communication and effort TBF.

Very good service by Ryan. I would 100% use them again.

great service, delivered on time. quality materials.

absolutely shocking. 2 weeks to deliver what was supposed to be a next day order and i still haven't got all the stuff

I ordered drainage creates. if the company told you that there is a 2 or 3 week wait for your order.Then you can plan and not phone half a dozen times or worry you are about getting your order. I suspect that the delay is due to their bussinees model.

Great customer service & communication, very helpful & efficient, delivery received before expected time which was very welcome.
The lady on the phone, Molly, was very efficient & more than helpful.

5 weeks and still waiting for the balance of my order, nobody answers the phone. They tried to offer a refund on the outstanding goods, but couldn't tell me how much it was. This is a company run by children.

pathetic excuses and a terrible experience. NEVER BUY ANYTHING FROM THIS COMPANY!

I made an order on a Saturday, and did not hear anything, so I researched the company and got a bit worried after seeing their reviews. However, I have to say the service I received was amazing, everything was present and it arrived on time and I was kept informed all the way through.

I am contacting Ryan and I am very happy with his helpful work always is friendly.

Very very bad experience with Sky Plastics, since my last review about my refund, today over a week ago I still haven’t received my refund £113 . I emailed Victoria again this week, but still no response.
Sky Plastics advertised materials in stock on their website, but they haven’t got the materials in stock, this is fraud taking your money knowing they haven’t got the stock, Trading Standards and police fraud squad are my next stop

I have now placed 2 orders with them, and each time the service has been exemplary.
Almost instant invoices and receipts arriving by email, very fast delivery and great customer service with emails to let me know when the orders have been dispatched with an ETA.
Found their prices very good value also.
Highly recommended.
Lee

After my first contact with sky plastics I was talking with Ryan who keep me very much in the loop as to our material requirements delivery date and time
Much appreciated and would highly recommend them
Simon Ferrario

Prompt delivery and great customer service. Even when I ordered the wrong items, they were exchanged easily and with no fuss. I will definitely be a returning customer.

Ordered drainage crates beginning of December, told would be 3-5 day delivery, still hadn’t arrived by 22nd December. They agreed a refund as they couldn’t tell me when I would receive them, had an email to say the refund would take 5 Days. Following lots of phone calls & emails I eventually received my refund 22nd January. Very very poor service.

Great price
Plenty of communication
Will happily use this company again

We found working with sky plastics s good one. Communication was excellent and will definitely be doing business with them in future. Ryan was especially professional and helpful

Items ordered but then turns out they are not in stock. Waited for a week but then cancelled the order. A month later and no refund. Had to raise a dispute on the credit card.

Used sky plastic for a few years now brilliant to deal with. Any issues ring them up and gets sorted. If damaged product on arrival they’ve replaced without any hassle. Molly and team in the office I can’t recommend highly enough. Brilliant company.

Placed an order for the 315mm inspection chamber set, which includes the base chamber, the riser, and the cover, and 1x 110mm 90 degree double socket underground junction. there was NO mention that some of the items were not in stock, or special order, so I placed the order. Order arrived on Monday 27th Oct, with a note next to the riser, base chamber and double socket juntion, saying "To follow"! I called the company the same day as delivery, to ask when i would receive the "To follow" items. I was told they would be back in stock "By Weds or Thurs" and I will receive them by the Friday. Friday afternoon, and no delivery, so I called the company again, and was told "Give me 5 minutes and I will check with the despatch dept, and call you straight back". I didnt receive a call back, so I had to wait until the Monday to call and find out when I would be receiving the missing items! I was told "They are due in this week and I would receive them "By the end of the week". Again, no delivery, so the following Tuesday, I called again, and this time I was told "We dont have a date when these items will be back in stock" so I asked to cancel the order, and get a refund. I was told a refund would be done "Within 3-5 days". By the following Weds (19th Nov) I still hadnt received the refund, and was told to "Wait until Friday (21st Nov), then call back if I hadnt heard anything"! I received an email late Thurs (20th Nov) saying a refund had been done, and it could take "Approximately 10 days to appear on your statement"! If I had known when I ordered the items, they WERENT in stock, I wouldnt have waited 4 weeks for something that was never going to arrive! I would have ordered ALL the items from a different supplier, so maybe call the company first, to make sure everything you want IS in stock, and is not going to delay you waiting! And another thing, I saw the "Complete set" of the base, riser, and cover for 1 price, and didnt bother checking each item separately, as each item bought individually came to £87.33 but buying as the "Complete set" is actually more expensive at £89.36!! CHECK BEFORE BUYING FROM SKY PLASTICS!!