What a refreshing change to experience such excellent customer service from Sky Plastics and Molly in particular. Super efficient from my initial inquiry to order and through to delivery. Could not re... Voir plus
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The sky plastic is the best company I found in the www for my needs to install soak away crates, pipes and fittings for approximately 17 meters from point a to b. The service I received from Molly who... Voir plus
L'entreprise a répondu
Very helpful and knowledgeable staff who talked me through my order to make sure that I had everything my builder had asked me to buy. The order arrived a few days later, communication about this was... Voir plus
L'entreprise a répondu
Despite returning goods at my cost they failed to resolve credits and simply decided to ignore my emails. We also bought 320mm inspection chamber bases and together with risers that didn't fit. Our... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
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A répondu à 27 % de ses avis négatifs
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I ordered what I wanted and it was…
I ordered what I wanted and it was delivered as promised, at a good price "Simple"

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Quick delivery at a fair price very…
Quick delivery at a fair price very impressed .

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Fantastic service from Sky Plastics
Fantastic service from Sky Plastics. The staff were friendly, knowledgeable, and really helpful in making sure I got exactly what I needed. The products were excellent quality, competitively priced, and everything was ready when promised. I couldn’t fault the service from start to finish and would highly recommend Sky Plastics to anyone looking for quality materials and great customer service.

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Very reasonable prices
Very reasonable prices, fast delivery. Couldn't ask for more.

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I ordered two manholes cover and the…
I ordered two manholes cover and the product it’s very good quality arrived in time for my job highlight recommend

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Been using for the past 3 months on a…
Been using for the past 3 months on a building project. They've been great. Was a bit skeptical due to old negative reviews. But I can say I haven't had any issues with delivery or products. Thanks team and thanks Molly

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First time ive used this company
First time ive used this company. Ace! Quick delivery, packaged superbly and extremely reasonable costs, 100% recommended , thank you, excellent service. Steve. The Old Wash House, Devizes.

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Great prices deliveries on time.
Great prices deliveries on time.
Definitely will used your company again

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Great company to use
Great company to use, will definitely be using in the future

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Ordering was easy and I was informed…
Ordering was easy and I was informed about the delivery by Molly. Everything arrived on time and the delivery driver even took time to stack it where I asked for it to placed. Overall a great service.

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very quick delivery and best price on…
very quick delivery and best price on the market .
I would sugest everyone

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Great experience with Molly
Great experience with Molly and the team. After using AI to find the most cost effective solution; including vat & delivery they came out tops. Good communication got me the best items for my requirements and delivery was bang on schedule. They will be my go to outfit for drainage supplies.

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Most items are at very competitive…
Most items are at very competitive prices,
Very quick delivery and excellent customer service.

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Fantastic Communication and Fast Delivery
These guys are absolutely nailing customer service. They answered the phone straight away, and after I placed my order they emailed me immediately to check if I’d be happy with an alternative product due to a supplier shortage. Despite that, my order still arrived the very next day. Excellent communication, great service and a company I’d happily recommend.

Réponse de Sky Plastics
Unreliable delivery and inconsistent communication
Similar to other experiences, items marked as in stock are out of stock and not delivered within the promised timeframe. Worth still, website shows the order as "shipped" even though nothing has been dispatched and they are still waiting for stock to arrive.
If you order weeks in advance, perhaps you will have a better experience than me.
This Company are absolutely awful
This Company are absolutely awful. Ordered crates nearly 4 weeks ago. No delivery, no answer to the phone, email on the website is incorrect. Don’t use them!!!!
Mixed experience, but saved by Mollys professionalism
I ordered a large amount of drainage materials online over the weekend. The website stated everything was in stock with a 1–2 day delivery timeframe.
I called on Monday to get a rough delivery time and was told it would hopefully arrive by the end of the week. Unfortunately, Friday arrived and I had heard nothing, despite trying to call and email during the week.
After reading some recent poor reviews regarding communication / Delivery, I started to worry and was on the verge of cancelling to buy locally.
However, I then received a call from Molly, who was absolutely great. She informed me delivery would be the following Wednesday. I called her on Monday to confirm, and the items have arrived today exactly as promised.
As constructive criticism, the company really needs to update its website stock levels more frequently and improve initial customer communication. Even if a delivery is delayed, keeping the customer informed with a specific booked date goes a long way.
Would I buy from Sky Plastics again? Yes, but I would ring first to confirm stock and a delivery date before paying.
Hats off to Molly—you were highly professional and kept me well-posted at the end. I just wish the communication had been that good from the moment I placed the order.

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Absolute garbage company
Absolute garbage company. A week after payment, I had to message them myself, only to be told the item was out of stock but would arrive by the end of the week. After that — total silence. I emailed them again, and they just gave me excuses that it was "about to arrive." I finally cancelled the order after 2 weeks of waiting. 1 star. I strongly advise against buying from them. Unless, of course, you are planning a project half a year in advance — then their "next-day delivery" might actually reach you on time.
Amazing customer service
Amazing customer service, several times I've ordered and they've been prompt with their replies and sorting out delivery. Molly especially been very helpful, would 100% reccomend.

Réponse de Sky Plastics
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