Sky Wellness Avis 

Réponse de Sky Wellness

14 oct. 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you loved the skincare bundle and that it made your skin feel so soft and glowing. It’s fantastic to know that your daughter, a makeup artist, enjoyed the products too—especially enough to steal your eye cream!

We’re excited to hear you’re planning to order more, and we’d be happy to help you find the perfect set for her next time. If you have any questions or need recommendations, don’t hesitate to reach out!

Thank you for choosing us, and we look forward to serving you again soon!

Réponse de Sky Wellness

11 juin 2024

Hi Sarah,

We absolutely stand behind our Returns & Refunds policy, and we're truly sorry that you had a bad experience. We hope we were able to correct the situation to your satisfaction.

-Sky Wellness Team

Réponse de Sky Wellness

11 juin 2024

Thank you for reaching out and letting us know about your experience. We're really sorry to hear about the trouble you had with your order. Waiting two weeks for your vape, only to receive one that doesn’t work, is incredibly frustrating.

We definitely want to make this right for you. Could you please provide us with your order number? We'll either issue you a full refund or send you a new vape that works properly. Your satisfaction is important to us, and we appreciate your patience as we resolve this for you.

Réponse de Sky Wellness

14 oct. 2024

Thank you for your feedback! I’m glad to hear that the shipping was quick, but I’m sorry to learn about the leaking vape and your experience with the flavor. It’s important to us that our products meet high-quality standards, and we appreciate you bringing this to our attention.

We’ll investigate the issue with the leaking packaging to ensure it doesn’t happen again. Your comments about the flavor are also valuable, and I’ll share them with our product team for further review.

If you have any other questions or concerns, please don’t hesitate to reach out to us at maryb@skywellness.com. We appreciate your support and hope to serve you better in the future!

Réponse de Sky Wellness

14 oct. 2024

Thank you for your feedback. I’m sorry to hear that most of the juice leaked out during shipping and that it caused concern about potential leaks in your pocket. This is not the experience we want for our customers.

We take product quality and shipping seriously, and I appreciate you bringing this issue to our attention. We will review our packaging methods to ensure that this doesn’t happen in the future.

If you have any further concerns or if there’s anything we can do to assist you, please feel free to reach out to us at maryb@skywellness.com. Thank you for your understanding, and we hope to serve you better next time!

Réponse de Sky Wellness

14 oct. 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our product helped you with sleep. It’s great to know that it made a positive impact on your well-being.

If you have any questions or need recommendations for future orders, feel free to reach out. We look forward to serving you again!

Réponse de Sky Wellness

19 févr. 2024

Hi Zoe,

We apologize for the delay, we are working very hard to get all the orders out. I made sure that your order will be shipped out tomorrow. Thank you so much for updating your review, we really do appreciate it 😊

Réponse de Sky Wellness

14 oct. 2024

Thank you so much for your fantastic review! We’re thrilled to hear that our sleep CBD gummies have made a difference for you and your boyfriend. It’s wonderful to know that you’ve recommended them to your friends as well!

We’re glad to hear that you found our online ordering easy and that the shipping has been fast. We strive to provide excellent customer service, so I’m happy to know that we could quickly correct any issues with your order.

If you ever need assistance or have questions, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

Réponse de Sky Wellness

4 déc. 2023

Hi Sammy,

I'm sorry to hear that the vapes didn't meet your expectations in terms of flavor. Your feedback is valuable, and I'll pass it along. If there's anything else I can assist you with or if you have other preferences, let me know!

Have a great day 😊

Réponse de Sky Wellness

2 oct. 2023

Hi John,

I'm truly sorry to hear about the frustrating experience you've had with your order from this company. Delays and issues like this can be incredibly frustrating. Your feedback is important, and we appreciate you sharing your concerns. If there's anything I can assist you with or if you have any other questions or requests, please feel free to let me know. We're here to help!

Réponse de Sky Wellness

1 août 2023

We were saddened to hear that your pet had to visit the vet, and we understand how concerning it can be when our fur babies aren't feeling their best.

Please know that your pet's well-being is of the utmost importance to us, and we genuinely care about their health and happiness. We would be grateful if you could share the details of what happened during your visit to the vet. Your feedback is valuable to us, and we take it very seriously as we strive to provide the best possible care and products for our customers and their pets.

If you are comfortable sharing the information, kindly email us with the details of the vet visit. Our team will carefully review and assess the situation, and we'll take appropriate measures to ensure the best outcomes moving forward.

We appreciate your trust in us and want to assure you that we are committed to continuously improving our services and products to meet the needs of all our customers.

Please email details to maryb@skywellness.com

Réponse de Sky Wellness

5 juil. 2023

Hi Daniel,

I sincerely apologize for the delay in shipping your order. I completely understand your frustration, and I genuinely want to rectify the situation for you. After checking with our fulfillment center, I can assure you that your order is now scheduled to be shipped out this Friday. However, I completely understand if you would like to cancel and request a refund instead.

Please send me an email and let me know your preference, and I will personally ensure that your request is handled promptly. Once again, I apologize for any inconvenience this has caused, and I appreciate your understanding. maryb@skywellness.com

Réponse de Sky Wellness

1 juin 2023

Hi Alexandria,

Thank you so much for sharing your positive experience with our product. We're thrilled to hear that it has been effective in helping your Great Pyrenees mix during thunderstorms.
It's unfortunate when our furry friends experience fear or anxiety, especially during loud events like thunderstorms. We're glad that our product has proven to be more beneficial for your dog than the prescribed medication.
We take great pride in creating solutions that are both effective and enjoyable for pets. It's wonderful to know that your dog loves the flavor of our product, making it easier for you to administer and for your dog to enjoy.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to support you and your pet every step of the way.
Thank you once again for choosing our product and sharing your feedback. We truly value your trust and satisfaction.

Réponse de Sky Wellness

1 juin 2023

Thank you so much for your wonderful feedback! We are thrilled to hear that you are enjoying our lotion and that it has provided you with amazing pain relief. Your satisfaction is our utmost priority, and it brings us great joy to know that our product has made a positive impact on your well-being.

We take pride in creating high-quality products that not only smell amazing but also deliver effective results. Your kind words motivate us to continue striving for excellence in providing the best possible experience for our customers.

Once again, we truly appreciate your support and are grateful for your trust in our brand. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Thank you again for your fantastic review, and we look forward to serving you in the future.

Réponse de Sky Wellness

15 mai 2023

Hi Javier,

We sincerely apologize for the inconvenience caused by the delivery issue. We understand how frustrating it can be to not receive your order as expected.
To resolve this matter promptly, can you please email me the adress that your order was supposed to be shipped to. This will allow me to investigate the situation further and take appropriate action to rectify the problem.
Rest assured, our top priority is to ensure your satisfaction as our valued customer.
We appreciate your patience and understanding in this matter.

maryb@skywellness.com

Réponse de Sky Wellness

15 mai 2023

Hi Mary,

Thank you so much for taking the time to write a review for us. Your feedback is greatly appreciated and valuable to us. Thank you for your support!

Réponse de Sky Wellness

11 mai 2023

Hi Kara,

Thank you so much for taking the time to share your positive experience with us!
We are thrilled to hear that you are happy with our product and that the online ordering process was easy for you. We always strive to provide fast and reliable shipping to ensure that our customers receive their orders in a timely manner. We appreciate your business and hope to have the opportunity to serve you again in the future! 😊

Réponse de Sky Wellness

11 mai 2023

Hi Dennis,


Thank you so much for your feedback! We're glad to hear that our product was not only easy to use but also easy to manage. We strive to make our products as user-friendly as possible, and we're happy to know that we've succeeded in doing so. If you have any other suggestions or feedback, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future!