Skywings Travel Avis 4 650

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Travel consultant Twinkle was very helpful, calm and knowledgeable. She took her time to explain all the flight details before booking the flights. I booked flights to Bangkok from London and she mana... Voir plus

Noté 5 sur 5 étoiles

I have encountered difficulties and input errors. during the booking for a return flight from London to Hong Kong, and I was stuck in the middle and could proceed. When I still wondering what happened... Voir plus

Noté 5 sur 5 étoiles

Thank you so much for helping me book my flights from London to Sri Lanka. You provided truly 5-star service and were extremely helpful throughout the whole process. Your excellent customer se... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service by Peter Parker. When the flight prices went up, he managed to contact the airline and get us close to previous booking flight price. Very polite as well.

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Skywings Travel London: Your Gateway to Unforgettable Journeys! Marking Excellence in the Travel Industry since 1994! Skywings Travel London is a premier travel agency based in the heart of London, renowned for its commitment to delivering exceptional travel experiences tailored to meet the diverse needs of its clientele. With a rich history of providing personalized travel solutions, Skywings Travel London has established itself as a trusted partner for both leisure and business travellers. Services Offered 1. Customized Travel Packages: Skywings Travel London specializes in creating bespoke travel packages that cater to individual preferences and budgets. Whether you're planning a romantic getaway, a family vacation, a beach holiday or an adventure trip, the agency's experienced travel consultants work closely with you to design the perfect itinerary. 2. Corporate Travel Solutions: Understanding the unique requirements of business travel, Skywings offers comprehensive corporate travel management services. From arranging flights and accommodations to organizing meetings and conferences, the agency ensures a seamless travel experience for business professionals. 3. Flight Bookings: With access to a wide network of airlines, Skywings Travel London provides competitive airfare options for both domestic and international flights. The agency's expertise ensures that clients receive the best possible deals and convenient flight schedules. 4. Accommodation Arrangements: Skywings partners with top hotels and resorts worldwide to offer a range of accommodation options that suit different tastes and budgets. From luxury hotels to budget-friendly lodgings, the agency ensures comfortable stays for all its clients. 5. Tour Packages: For those looking to explore new destinations, Skywings offers a variety of guided tours and excursions. These packages are meticulously planned to include popular attractions, cultural experiences, and leisure activities, providing a comprehensive travel experience. Why Choose Skywings Travel London? Expertise and Experience: With years of experience in the travel industry, Skywings has built a reputation for its in-depth knowledge and professional service. The agency's team of travel experts is dedicated to providing personalized advice and support throughout the travel planning process. Customer-Centric Approach: Skywings Travel London prioritizes customer satisfaction by offering tailored solutions and addressing individual travel needs. The agency's commitment to quality service ensures that every client enjoys a memorable and hassle-free travel experience. Global Network: Skywings' extensive network of global partners enables it to offer exclusive deals and unique experiences that are not readily available through other travel agencies. This ensures that clients receive the best value for their money. Convenience and Flexibility: Understanding the dynamic nature of travel, Skywings offers flexible booking options and round-the-clock support. Whether you need to make last-minute changes or require assistance during your trip, the agency is always ready to help.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 79 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time using skywing travel very…

First time using skywing travel very happy
With service. Kevin hart very helpful and did what I wanted would recommend this travel agent thanks again for all your help

30 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Steven,

Thank you for your kind feedback!

We’re delighted to hear that your first experience with Skywings Travel was a positive one and that Kevin Hart was very helpful in arranging everything just as you wanted. We appreciate your recommendation and look forward to assisting you again!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Carol was very helpful and made my…

Carol was very helpful and made my booking very seamless even after I had just been scammed by a different travel agency called Travel brothers.
I wish I could give her more than 5 stars!!!

29 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Don,

Thank you for your kind feedback!

We’re truly glad to hear that Carol was able to assist you and make your booking process smooth. It’s great to know she provided the support you needed during your experience. We’ll be sure to share your lovely words with her!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Alex and Skywings were amazing to deal…

Alex and Skywings were amazing to deal with!

30 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Suraj,

Thank you for your wonderful feedback!

We’re delighted to hear that Alex and the Skywings team were amazing to deal with, and we look forward to assisting you again!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Excellent service

Excellent service, thank you Kevin for your prompt assistance

30 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

Thank you for your kind feedback! We’re delighted to hear Kevin provided you with excellent service and prompt assistance. We look forward to assisting you again!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Got a good flight deal to Colombo from…

Got a good flight deal to Colombo from Harris. Thanks for him and to the Skywings

16 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

Thank you for your kind feedback!

We’re glad to hear Harris helped you secure a great flight deal to Colombo. Thank you for choosing Skywings, and we look forward to assisting you again!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Excellent service from Patrick he was…

Excellent service from Patrick he was very helpful,, Thank you Patrick

29 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Kevin ,

Thank you for your kind feedback!

We’re delighted to hear Patrick provided excellent and helpful service. Thank you for choosing us, and we look forward to assisting you again!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Incredible Service! Definitely recommend it

⭐⭐⭐⭐⭐ Incredible Service!
We had a fantastic experience with Skywings Travel! The entire process was smooth and stress-free.
A huge thank you to Patrick in customer service—he was professional, incredibly helpful, and went above and beyond to make sure every detail was perfect. It’s rare to find such personalized care these days.
Highly recommend Skywings

29 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Antoaneta,

Thank you for your wonderful feedback! We’re delighted to hear you had a smooth and stress-free experience with Skywings Travel. Patrick will be especially pleased to know his support made a difference and that everything was handled perfectly for you.

We truly appreciate your recommendation and look forward to assisting you again!


Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

I am really satisfied with the service…

I am really satisfied with the service and the staff was very friendly,kind and understood my situation. The service was very faster than I expected.

29 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Theeba,

Thank you for your kind feedback!

We’re delighted to hear that our team was friendly, kind, and able to understand your situation. It’s great to know the service was faster than expected. We truly appreciate your support and look forward to assisting you again in the future.

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Really helpful

We called to get assistance with booking flights. Carol was very helpful and gave us a free cancellation upgrade before purchasing. Carol and Patrick have made the booking experience much easier. Thank you! Very helpful.

29 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

Thank you for your kind feedback!

We’re delighted to hear that Carol and Patrick were able to make your booking experience easier and provide helpful support, including the free cancellation upgrade. We truly appreciate your support and look forward to assisting you again in the future.

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Kathy was very helpful to resolve my…

Kathy was very helpful to resolve my queries. Had issues with wrong DOB I had inputted when I was booking . But she was swift to help and was ready to help if I have any other issues.

29 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

Thank you for your kind feedback! We’re glad to hear that Kathy was able to quickly assist in resolving the issue with your DOB and support you throughout the process. It’s great to know she was helpful and responsive. We truly appreciate your support and look forward to assisting you again in the future.

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

My first time of booking with sky…

My first time of booking with sky wings. Peter did my booking he was very helpful and got me a very cheap fare to Lagos . Thank you
Peter
Caroline A

28 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Caroline,

Thank you so much for sharing your experience!

We’re delighted to hear that your first booking with Sky Wings was a positive one. Peter will be especially pleased to know that his support made the process smooth and helped you secure a great fare to Lagos.

We truly appreciate your kind words and your trust in us. Wishing you a wonderful trip, and we look forward to assisting you again in the future!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Great service from Alex

Great service from Alex

28 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

Thank you for your feedback!

We’re so pleased to hear that you received great service from Alex. We’ll be sure to pass along your kind words; they’ll really appreciate it.

We look forward to assisting you again soon!

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Very good service so happy

Very good service so happy
Thank you

27 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

Thank you for taking the time to share your appreciation.

We are delighted to have you as our valuable customer, and we look forward to helping you plan your next getaway.


Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

I called Skywings today and was served…

I called Skywings today and was served by Danny who gave me an excellent service. He offered various prices to suit my budget during a time the air travel has rocketed due to the Iran war. I was very pleased with the ticket price as I expected much more & he concluded the process within a very short time. I will recommend Skywings to my friends

28 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Lakith ,

Thank you for your wonderful feedback!

We’re delighted to hear that Danny provided you with excellent service and helped find the best options to suit your budget, especially during these challenging times with rising airfares. We truly appreciate your recommendation and are glad we could make your booking experience smooth and efficient. We look forward to assisting you again in the future!


Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

I booked my tickets through Ali Waris…

I booked my tickets through Ali Waris and Peter Parker. They listened to me very carefully and patiently, and found me the best possible deal. Thank you so much, Sky Wing, Ali Waris, and Peter Parker really appreciate your excellent service!

28 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Zeeshan,

Thank you for your kind feedback!

We’re so pleased to hear that Ali Waris and Peter Parker provided you with attentive and patient service while helping you find the best possible deal. Your appreciation means a lot to our team. We’re glad you had a great experience with Sky Wings and look forward to assisting you again in the future!



Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Thankyou kevin hart

Thankyou kevin hart, you was upto the matk

15 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Ram ,

Thank you for taking the time to share your appreciation.

We are delighted to have you as our valuable customer, and we look forward to helping you plan your next getaway.

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

Very good service

Haris was very helpful and provided excellent customer service.

When my flight details were changed, I received updates quickly which was very helpful.

28 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

Thank you so much for your kind feedback!

We’re delighted to hear that Haris provided you with excellent customer service and kept you promptly updated when your flight details changed. Your satisfaction is very important to us, and it’s great to know we could assist you effectively.


Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 1 sur 5 étoiles

Wish i could give zero stars

Wish i could give zero stars. STAY AWAY. This is one of the worst "companies" for travel. Fake names to appear British. Refuses refunds and takes months to give you useless help. GUYS STAY CLEAR

3 mars 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Customer,

We sincerely apologise for the inconvenience caused.

Upon reviewing your case, I can confirm that your return flight was cancelled by the airline due to the Middle Eastern airspace closure. You contacted us on 6th March to request a refund for the affected flight.

As you may be aware, due to the high volume of refund requests, processing times are currently longer than usual. However, I can confirm that your refund has now been successfully processed as of today.

Skywings is a UK-registered business with over 32 years of operation. We operate through both UK-based offices and international call centres. We provide our staff with the flexibility to use preferred or adopted names, and this does not impact the quality or authenticity of our service.

We sincerely regret any inconvenience caused due to this global disruption, which is unfortunately beyond our control.

Thank you for your patience and understanding.

Regards
Customer Service Officer.

Noté 5 sur 5 étoiles

Kevin was very helpfull

Kevin was very helpfull, professional and easy to deal with.

24 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Jayasinghage,

Thank you for your kind feedback!

We’re delighted to hear that Kevin was helpful, professional, and easy to deal with. We truly appreciate your support and look forward to assisting you again in the future.


Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

Noté 5 sur 5 étoiles

PETER

I needed help with my flight confirmation information. Peter at Skywings was most helpful and provided a prompt solution for me. Thanks again.

27 avril 2026
Avis spontané
Logo de Skywings Travel

Réponse de Skywings Travel

Dear Tara,

Thank you for your kind feedback!

We’re delighted to hear that Peter was able to assist you quickly with your flight confirmation information and provide a prompt solution. We truly appreciate your support and look forward to helping you again in the future.

Have a safe journey!

Best wishes,
Customer Services – Skywings Travel

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus