I’ve booked and paid a flight from this travel agency because I thought I found the best deal from them. It has been 4 days since I’ve booked but I’ve never heard from them until I rang them only to... Voir plus
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Lisez les avis des autres
Booked online, easy and processed quicky..received a call from Ricky my advisor who was exceptional making sure all my demands were fulfilled fully and offer assistance going forward. In fact am looki... Voir plus
Rebooked our flights after original booking was cancelled due to the war in Iran. Managed to get the next available flights from Perth to Edinburgh via Doha. Can't recommend their service highly enoug... Voir plus
First time using SkyWizard. My call was answered within 2 minutes by a young gentleman, Ricky. Told him I was looking for a flight from London to Melbourne. He very patiently discussed all the airlin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Skywizard– Your Gateway to Seamless Travel Experiences At Skywizard, we believe in turning your travel dreams into cherished memories. we have mastered the art of crafting unforgettable journeys for our discerning clientele. Whether you're a globetrotting enthusiast or a leisure traveler, we are here to transform your travel aspirations into a reality. Explore the World with Our Flight Services: Embarking on a journey begins with a well-planned flight. Our seasoned team of travel experts is committed to finding you the best flight deals tailored to your preferences and budget. Whether you're seeking a cozy economy class or the luxury of business or first class, we've got you covered. Trust us to take care of all the nitty-gritty details, so you can simply sit back and enjoy your flight to your desired destination.
Coordonnées de contact
40 A, WESTWOOD STREET, BRIERLEY HILL, DY5 3LZ, BRIERLEY HILL, Royaume-Uni
- +44 1212854220
- ricky@skywizad.co.uk
- skywizard.co.uk
3,7
Moyen
200 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Used SkyWizard to book my trip to…
Used SkyWizard to book my trip to Miami, and it was fantastic! Quick booking, great rates, and friendly customer service made planning a breeze. The whole experience was smooth from start to finish. Highly recommend for anyone heading to Miami!
1 octobre 2024
Avis spontané
Réponse de SkyWizard
Thank you for your fantastic review! We’re so glad to hear that your trip to Miami was a success and that our team made the booking process easy for you. Your recommendation means a lot to us, and we can’t wait to help you plan your next adventure! Safe travels!
Booked a flight to Harare through…
Booked a flight to Harare through SkyWizard, and the process was flawless! Great prices, helpful customer support, and timely updates. They made everything so easy and stress-free. Highly recommend for anyone traveling to Harare!
25 octobre 2024
Avis spontané
Réponse de SkyWizard
Thank you for your wonderful feedback! We’re delighted to hear that your flight booking to Harare was smooth and hassle-free. Our team strives to provide excellent service, and it’s great to know we hit the mark for you. We appreciate your recommendation and look forward to assisting you on your future travels! Safe journey!
I recently used SkyWizard for my flight…
I recently used SkyWizard for my flight booking to Perth and I’m genuinely impressed with their service. The booking process was smooth, and their team was incredibly helpful at every step. SkyWizard provided great options that suited my budget and preferences perfectly.
27 octobre 2024
Avis spontané
Réponse de SkyWizard
Thank you for your kind words! We're thrilled to hear that you had such a positive experience booking your flight to Perth. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. We appreciate your feedback and look forward to helping you with your future travel plans! Safe travels!
First time booking Flights with this…
First time booking Flights with this company after going through Skyscanner. I was very happy with the customer service provided by Ashish. He was extremely knowledgeable and helpful. I am really thankful for Ashish's assistance as I was booking a flight for my father and needed that extra reassurance that he would be taken care of on this trip. Ashish booked assistance from start to arrival and this was really appreciated.
21 octobre 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your wonderful review!
We are thrilled to hear that you had a fantastic experience with SkyWizard. Our team works diligently to provide professional, courteous, and expert service to all our customers, and it’s incredibly rewarding to know that our efforts have met your expectations.
We also appreciate your comments about our competitive rates and the value for money we offer. Your recommendation means a lot to us and serves as a great motivation to continue delivering high-quality service.
If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Rickey was most helpful spent a long…
Rickey was most helpful spent a long time trying to and succeeding in finding flights that suited both my times and budget would definitely use this company again
Highly recommend.
21 octobre 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your wonderful review!
We are thrilled to hear that you had a fantastic experience with SkyWizard. Our team works diligently to provide professional, courteous, and expert service to all our customers, and it’s incredibly rewarding to know that our efforts have met your expectations.
We also appreciate your comments about our competitive rates and the value for money we offer. Your recommendation means a lot to us and serves as a great motivation to continue delivering high-quality service.
If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Great overall experience
Great overall experience. Excellent service and customer service. Highly recommended.
3 septembre 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your wonderful review!
We are thrilled to hear that you had a fantastic experience with SkyWizard. Our team works diligently to provide professional, courteous, and expert service to all our customers, and it’s incredibly rewarding to know that our efforts have met your expectations.
We also appreciate your comments about our competitive rates and the value for money we offer. Your recommendation means a lot to us and serves as a great motivation to continue delivering high-quality service.
If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
They got us tickets at a very good…
They got us tickets at a very good reasonable price. Also very happy with the agent who helped me with booking. I believe his name was Larry and he was really helpful. Thanks guys will book again from you in future.
18 juillet 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your wonderful review!
We are thrilled to hear that you had a fantastic experience with SkyWizard. Our team works diligently to provide professional, courteous, and expert service to all our customers, and it’s incredibly rewarding to know that our efforts have met your expectations.
We also appreciate your comments about our competitive rates and the value for money we offer. Your recommendation means a lot to us and serves as a great motivation to continue delivering high-quality service.
If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Ben has been really helpful
Ben has been really helpful, I'm really thankful. I had cancellations, but Ben made sure that I got another booking. I'm forever grateful
8 octobre 2024
Avis spontané
Réponse de SkyWizard
Thank you so much for your wonderful review!
We are thrilled to hear that you had a fantastic experience with SkyWizard. Our team works diligently to provide professional, courteous, and expert service to all our customers, and it’s incredibly rewarding to know that our efforts have met your expectations.
We also appreciate your comments about our competitive rates and the value for money we offer. Your recommendation means a lot to us and serves as a great motivation to continue delivering high-quality service.
If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
UPDATE AVOID AT ALL COSTS
Update :
Following from my previous review dated 27th September. I have been inundated with phone calls from Raymond , 1st call was to basically say I have not heard the original call correctly and it wasn't Qatar that had the problem it was their flight suppliers ?! The original call was qatar cannot process the 2nd leg of the journey ( why would I call Qatar for validation if he hadn't told me ? So following on from this a call every day begging to change my review now he "has explained in full"the final call yesterday to say his salary has been frozen until I change the review. So I've adhered to the requests and added the update.
27 septembre 2024
Avis spontané
Réponse de SkyWizard
Thank you for sharing your experience with us. We take feedback seriously, and we apologize for any confusion and frustration you’ve encountered. It’s important to us that our customers feel supported throughout the process. We appreciate you updating your review, and we will ensure your concerns are addressed internally. Your satisfaction is our priority, and we hope to regain your trust in the future.
I've tried booking flights twice now…
I've tried booking flights twice now with this company through their website once in September good price on flight just to get a phone call a week later saying that my credit card payment didn't go through and that I need to pay almost £450 more then the original price I cancelled all the flights. Fast forward to this weekend (6 Oct) had a look again at flights reasonably good price for the flights paid it on my credit card just to get a phone call few hours later say that the price I paid isn't correct that I need to pay extra £600 for the same flights.
From all my years of travel this is the first time I had any problems like this. And my looking at other complaints on here seems like it's a regular scam that they have. Hook you in with affordable price just to then try and get you to pay much more.
6 octobre 2024
Avis spontané
Réponse de SkyWizard
We sincerely apologize for the inconvenience you've experienced. It appears that your payment was rejected by the payment gateway due to an airline-related issue. Unfortunately, this led to the confusion and incorrect pricing you encountered.
We assure you that we are not a scam and take such matters very seriously. Our team is currently reviewing your case, and our refund department will contact you shortly to resolve this matter and ensure your refund is processed.
Thank you for your understanding and patience.
Skywizard Team
This company is scam
This company is scam, do not fall in their prey. I booked flight after sometime I got call stating there is difference in price from airline and asked me to pay around £200 extra .. shocking!!! When we asked for cancellations they said charging £80 ..... They are scamming people. This is total fraud company.. AVOID !!!!!
2 octobre 2024
Avis spontané
Réponse de SkyWizard
Thank you for sharing your concerns. We sincerely apologize for your frustrating experience and take feedback like yours very seriously. We also want to inform you that we have not yet received payment for your booking. Please check your records and let us know if there are any issues.
If you need assistance or have questions, please don’t hesitate to reach out. Thank you for your attention to this matter!
Best regards,
Skywizard Team
Just booked my flight today and so far…
Just booked my flight today and so far Raymond was very helpful. Thanks
23 septembre 2024
Avis spontané
They provide best package with best…
They provide best package with best price
20 juillet 2024
Avis spontané
Raymond was very helpful in changing my…
Raymond was very helpful in changing my flights and made it easy with no stress thank you sky wizard
14 septembre 2024
Avis spontané
Fake reviews
We have a nice solution. The company offered me a refund. Thank you Skywizard.
5 septembre 2024
Avis spontané
Réponse de SkyWizard
Dear Afsana,
Thank you for reaching out and sharing your concerns. I’m sorry for any confusion you’ve experienced regarding your booking.
Please allow me to clarify that Ajet Airlines is a legitimate airline, and we have issued your tickets exactly as you booked them online. If you wish to make changes to your travel dates, we can assist with this in accordance with the airline's fare rules. Please provide us with your preferred new dates, and we will be happy to help.
Regarding our suggestion to consider airlines such as Emirates or British Airways, this was meant to offer you alternative options that might better meet your travel preferences.
For further reassurance, I encourage you to visit our official website https://ajet.com/en to verify the authenticity of our services and operations. We strive to offer a quality travel experience and appreciate your understanding.
If you have any more questions or need additional assistance, please don’t hesitate to contact us directly.
Contact Number 02081299729
WhatsApp Number +447435709862
Raymond was great help fast and…
Raymond was great help fast and efficient great price I was a little worried about the booking due to the bad reviews. But I have checked with the airline once I received my e-ticket and all is well.
Would have been five stars but there was a slight change on my original booking which means my layover stay will be a 7 hours longer apart from that we are happy
Thank you
2 septembre 2024
Avis spontané
Very Good
All I can say is , this company is very reliable and i don’t hesitate to refer others.
Their service is excellent and they are very patient with customers.At first i thot i was scammed bcos i frst bought my ticket with Rwandair and later switched to Ethopian due to limited seats. They phoned , send emails all the follow ups were done perfectly. Good service
26 août 2024
Avis spontané
Raymond was extremely helpful and very…
Raymond was extremely helpful and very patient as I made 5 or 6 calls trying to arrange my flight and did get me the best price for my flight. Raymond also guided me through the payment system and received my e ticket within 1 hour. Great service and very polite, would highly recommend this company.
26 août 2024
Avis spontané
I discussed my travel plan with them…
I discussed my travel plan with them and these guys are amazing. Best for flawless travel experience
22 août 2024
Avis spontané
Very good service best prices
Very good service added extra baggage at small cost very helpful and excellent price . I will use this company in the future always for sure thank you to all the team 5 star
21 août 2024
Avis spontané
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