Poor quality mattress at a premium price Bought a sleepeezee king size regent matress from a company called mattress next day , on 24/06/2025 , it didn’t look right when it was delivered, like the... Voir plus
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Lisez les avis des autres
King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth... Voir plus
L'entreprise a répondu
Superior Mattress! Absolutely the BEST mattress we have ever had. Beautifully made. Extremely comfortable,supportive, firm mattress. Purchased from Dreams. We don’t feel each other moving around on... Voir plus
L'entreprise a répondu
I must say the Hotel Supreme 1400 is the most comfortable bed I've had - no wonder the Ritz use them. I personally have it on a sprung base, which is how hotels have them. Sleepeezee stopped making sp... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sleepeezee Beds
Écrit par l'entreprise
Coordonnées de contact
Knight Road, ME2 2BP, Rochester, Royaume-Uni
- 01634 723 557
- sleepeezee.com
4,0
Bien
1 k avis
Demande des avis aux clients
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Delivery and Mattress excellent
Delivery was excellent. Quality of mattress is excellent.
15 février 2025
Réponse de Sleepeezee Beds
We're delighted to hear you had a positive experience with your recent purchase. We strive to provide our customers with the best possible service and products, and we're glad you were satisfied with both the delivery and the quality of your mattress.
very good service from ordering bed to…
very good service from ordering bed to delivery special thanks to the two delivery guys they were exceptional
many thanks
6 mars 2025
Réponse de Sleepeezee Beds
We're thrilled to hear you had a positive experience with our service. We appreciate your kind words about our delivery team. Their dedication to providing excellent customer service is something we strive for. Thank you for your feedback!
Travelodge Dreamer mattress
Service was good, and we bought this mattress having stayed at the Travelodge at Carlisle on our way to Scotland fairly recently and been very impressed by the difference between the mattress there and our old one at home...we bought the Travelodge Dreamer.
7 mars 2025
Réponse de Sleepeezee Beds
We appreciate your kind words and are thrilled to hear you enjoyed the Travelodge Dreamer mattress. We are grateful for your support and hope you continue to enjoy restful nights on your new mattress.
Dreaming on the Dreamer
I recently ordered a set from the Sleepeezee website and the process was a delight from start to finish. The transaction was smooth and easy, I soon received a text to book my delivery, and within a few days my new bed was setup and the old removed. 10 out of 10 from me.
24 mars 2025
Avis spontané
Réponse de Sleepeezee Beds
We are thrilled to hear about your positive experience with our website and delivery process. We strive to make the entire process as smooth and enjoyable as possible for our customers. We are delighted that you found our service to be efficient and convenient. Thank you for taking the time to share your feedback.
The bed is lovely and very comfortable
The bed is lovely and very comfortable, unfortunately the delivery and set up was much less than great with filthy hands and little care tbh.would of preferred to do it myself. Hence 4stars
2 mars 2025
Réponse de Sleepeezee Beds
We appreciate your feedback and understand your disappointment with the delivery and setup experience. We strive to provide excellent service throughout the entire process, and we'll take your comments seriously to improve our delivery and setup procedures. We're glad you are enjoying your new bed!
Réponse de Sleepeezee Beds
We appreciate your kind words and are glad to hear you had a positive experience.
It’s Dreaming about exactly what we ordered.
It’s exactly what we ordered after staying at Travelodge for over 20 years and resting/slept on the comfortable and firm Travelodge Dreamer.
22 février 2025
Réponse de Sleepeezee Beds
We appreciate you taking the time to share your positive feedback and are enjoying your new mattress! Thanks
Very professional company too deal with…
Very professional company too deal with dreamer mattress is fabulous 13 03 25
20 février 2025
Réponse de Sleepeezee Beds
We are thrilled to hear you had a positive experience with our company and are happy with your new mattress. We appreciate your business and look forward to serving you again in the future.
Super comfortable mattress
Super comfortable mattress. This mattress was purchased after a lot of research, and also having stayed in a few different hotel and looking into which mattresses they use. I was having terrible sleep and waking up in pain but night 1 on this mattress was a dream.
18 février 2025
Réponse de Sleepeezee Beds
We understand how important a good night's sleep is, and we're thrilled that our mattress has helped you achieve that. Thank you for taking the time to share your positive experience. We appreciate your feedback.
Brilliant mattress
Brilliant mattress, so comfortable. We'll made.
The two delivery lads were very pleasant and helpful.
17 février 2025
Réponse de Sleepeezee Beds
We're so glad to hear you're enjoying your new mattress! Thank you for taking the time to share your positive experience.
The best bed
We ordered a mattress, headboard and divan. Order and delivery were quick and painless, and we're delighted with our new bed - the mattress is incredibly comfortable and the whole thing looks great. Highly recommend.
14 mars 2025
Avis spontané
Réponse de Sleepeezee Beds
Thanks for your kind words and the glowing review! We're thrilled to hear that you're happy with your new bed. We appreciate your recommendation and hope you enjoy many restful nights on your new bed - Thank you
Easy to order online was kept informed…
Easy to order online was kept informed when my order was dispatched from warehouse also kept informed when it would be arriving and was called prior to delivery.
15 février 2025
Réponse de Sleepeezee Beds
We appreciate you taking the time to share your positive experience. We strive to provide our customers with a seamless and informative ordering process, and we're glad you found it easy - Thank you.
Réponse de Sleepeezee Beds
We appreciate your kind words about the quality of our bed and the delivery service. We're glad to hear you're happy with your purchase - Thank you
Arrived soon after ordering
Arrived soon after ordering. I was kept informed of delivery and new mattress was installed and old mattress taken away in minutes.
15 février 2025
Réponse de Sleepeezee Beds
We are thrilled to hear that you were pleased with your recent purchase and the delivery process. We strive to provide our customers with a smooth and efficient experience, and we are glad that we were able to meet your expectations - Thank you
Excellent service
Excellent service fron start to finish. Friendly and considerate delivery staff.
15 février 2025
Réponse de Sleepeezee Beds
We're so glad to hear you had a positive experience with our delivery staff. We strive to provide excellent service and appreciate your kind words - Thank you.
Poor new mattress experience
Ordered a (travelodge) mattress and was all processed very quickly. I even booked my delivery the day after the order.
The night before the delivery, i received my txt from their delivery partner giving the 2hr delivery window. I took a days annual leave to receive the delivery.
2hrs before the delivery, i got a txt and email to say my mattress had not arrived at the depot and could not be delivered. They would contact me in 48hrs to discuss.
Overall a poor customer experience and customer service having to wait for 48hrs to find out whats happening even although they have been sitting with full payment for over 2 weeks.
I am now waiting on my refund before i can buy another mattress somewhere else.
Please think twice before buying from this company.
13 mars 2025
Avis spontané
Réponse de Sleepeezee Beds
We understand your frustration with the delayed delivery and appreciate you bringing this to our attention. We strive to provide a seamless experience for our customers and are disappointed to hear that your delivery was disrupted. We value your time and understand the inconvenience this caused, especially as you took time off work to receive your mattress. We are working to improve our communication and delivery processes to ensure such situations are minimised in the future. We are committed to resolving this issue promptly and would ask you to please email us at media@sleepeezee.co.uk so we can look into this ASAP for you.
Thank you.
Couldn’t recommend more…
I bought my first Sleepeezee mattress 3 years ago and couldn’t be happier with the quality and service. Late last year I ordered a Jessica Plush mattress for our spare room and every guest we have had has complimented on the good night sleep they had. I couldn’t recommend Sleepeezee more
11 novembre 2024
Avis spontané
Réponse de Sleepeezee Beds
We are thrilled to hear that you have had such positive experiences with our mattresses. It's wonderful to know that our products have brought you and your guests a good night's sleep. We are dedicated to providing high-quality mattresses and exceptional service, and your feedback is truly appreciated - Thank you.
Réponse de Sleepeezee Beds
Thank you for your review! We're glad you are enjoying your new mattress.
Every bit as good as we expected
Every bit as good as we expected. Lovely comfortable mattress. Very happy.
6 février 2025
Réponse de Sleepeezee Beds
We're thrilled to hear you're happy with your new mattress! Thank you for sharing your positive experience.
Misleading information and zero communication
Ordered a ‘Jack’ mattress on the basis of a Which recommendation. The ‘Mattress Recycling’ information on the Sleepeezee website says that you will be offered the option to recycle your mattress when you place your order. That option wasn’t available when I placed my order. The order confirmation email stated that the delivery company would be in touch to arrange delivery. The mattress just turned up on my doorstep with no warning from Sleepeezee or the delivery company. Poor environmental responsibility, zero communication and misleading information.
4 mars 2025
Avis spontané
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