Sleepeezee Beds Avis 

1 480
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Poor quality mattress at a premium price Bought a sleepeezee king size regent matress from a company called mattress next day , on 24/06/2025 , it didn’t look right when it was delivered, like the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superior Mattress! Absolutely the BEST mattress we have ever had. Beautifully made. Extremely comfortable,supportive, firm mattress. Purchased from Dreams. We don’t feel each other moving around on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I must say the Hotel Supreme 1400 is the most comfortable bed I've had - no wonder the Ritz use them. I personally have it on a sprung base, which is how hotels have them. Sleepeezee stopped making sp... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

À propos de Sleepeezee Beds

Écrit par l'entreprise

  • Held a Royal Warrant from HRH The Prince of Wales since 1985 and supplies the Royal Residences
  • More than 100 years’ experience in handcrafting the perfect night's sleep
  • Every Sleepeezee product is handmade at our factory in Rochester, Kent, where more than 300 expert craftspeople build bespoke beds to our premium standards
  • Supporter of the QEST, MacMillan charities, British Heart Foundation and Ellenor Hospice
  • We have donated more than £100,000 to Macmillan Cancer support
  • You can find a Sleepeezee bed and mattress in one of our independent bed and furniture retail outlets, or in one of our national retailers

  • Coordonnées de contact

    4,0

    Bien

    TrustScore 4 sur 5

    1 k avis

    5 étoiles
    4 étoiles
    3 étoiles
    2 étoiles
    1 étoile

    Demande des avis aux clients

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    4,0

    Tous les avis

    (1 480)

    111 avis reçus au cours des 12 derniers mois

    Écrire un avis
    Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

    Noté 1 sur 5 étoiles

    Unbelievable chemical smell

    The smell of chemicals upon opening the packaging was shocking. No-one could have stayed in that room for long with that smell, which I am informed would last "a couple of days". It was five weeks before I slept 6 hours in the bed then woke up with a headache. I tried twice before that and only managed 15-20 minutes before the smell was too much. I recommend you buy a mattress made with natural materials and avoid this issue. As for comfort it is not bad.

    9 juin 2025
    Avis spontané
    Noté 5 sur 5 étoiles

    delivery staff were great and the…

    delivery staff were great and the mattress is truly amazing sleep tight tonight

    11 mai 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that our delivery staff provided great service and that you find the mattress amazing. Thank you for your positive feedback!

    Noté 5 sur 5 étoiles

    Bed turned up on time

    Bed turned up on time, assembled by the delivery team to the room of my choice. Pleasant guys and bed is as expected, comfy and lets me have a great nights sleep.

    7 avril 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that the bed arrived on time and the assembly was smooth. It's great to know you find the bed comfortable and are sleeping well. Thanks for your positive feedback!

    Noté 5 sur 5 étoiles

    Great

    Easy to order, kept us informed of delivery schedule, good company.

    7 mai 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that ordering was easy and that we kept you informed. Thank you for your positive feedback; we appreciate it very much!

    Noté 4 sur 5 étoiles

    Smooth ordering process

    Smooth ordering process, updates provided as promised. Quality of the mattress and bedframe is very good. Slight issue in that it wasn't clear the bed would come on rollers with the order seemingly providing pictures of static legs. Minor point but inconvenient, particularly with laminate flooring. Would have been good to have provided a disposal of bed too (not just mattress).

    5 mai 2025
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    Réponse de Sleepeezee Beds

    We're happy the ordering process and product quality met your expectations. We appreciate your feedback and will review our product descriptions and services. Thank you

    Noté 4 sur 5 étoiles

    Basic Mattress Replacement

    Needed a replacement quickly and this filled the requirement. Efficiently Processed Order / Delivery and Removal of Old Item.
    Mattress is Adequate and Good Value @ Price

    12 mai 2025
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    Réponse de Sleepeezee Beds

    We're glad our quick processing and delivery met your needs. We appreciate you noting the mattress's value. Thanks for your feedback.

    Noté 5 sur 5 étoiles

    Hotel Supreme 1400 BEST!!!

    I must say the Hotel Supreme 1400 is the most comfortable bed I've had - no wonder the Ritz use them. I personally have it on a sprung base, which is how hotels have them. Sleepeezee stopped making sprung bases for domestic use unfortunately, so pick one up from Hypnos or John Lewis - they do make a huge difference! Anyone looking for a mattress get the Hotel Supreme 1400!

    22 avril 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear you find the Hotel Supreme 1400 so comfortable! We appreciate you sharing your experience, thanks for the positive feedback!

    Noté 5 sur 5 étoiles

    A great mattress

    A great mattress, we love the summer/winter surface.

    25 avril 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you love the mattress and its summer/winter surface! Thanks for your feedback.

    Noté 1 sur 5 étoiles

    Sleepless nights!

    Recently purchased a Sleepeezee Lasting Memory 1200 pillow top mattress from Mattress Next Day who were absolutely brilliant. However the mattress is NOT. Despite being beautiful at touch it is difficult to turn in bed as it clings to you. Getting in and out is a nightmare as the sides collapse. It’s like sitting in a rice pudding! We are finding you can sleep towards the edge but it won’t be long before one of us falls out as the sides collapse. Such a big disappointment and we are unable to return it. At almost 80 we cannot replace the mattress which is a complete disaster for us.

    19 mai 2025
    Avis spontané
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    Réponse de Sleepeezee Beds

    We appreciate your feedback. We understand your disappointment with your Sleepeezee mattress, please contact us at media@sleepeezee.co.uk if you'd like us to review this further for you. Thanks

    Noté 5 sur 5 étoiles

    Very easy to order, great team, great product

    Very easy to order, prompt delivery, conscientious, polite and helpful delivery team and fantastic product. The best mattress I’ve ever had. Thank you

    21 avril 2025
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    Réponse de Sleepeezee Beds

    We're happy to hear that you found ordering easy and the delivery team helpful. We're glad you're enjoying the mattress! Thank you for the fantastic feedback.

    Noté 3 sur 5 étoiles

    Sleepeezee sensagel

    We bought the sleepeezee Sensa gel mattress which cost just shy of £2000. My wife loves it and I hate it. My issue is that the cooling technology doesn't work, it was cool for the first few nights then it dissipated and now it's just like a regular mattress, it's so soft that it's difficult to turn over and my shoulders ache more than our previous Sealy orthopaedic mattress. My wife loves the softness and she sleeps on her back most of the time. I dislike the softness and sleep on my side...I also think my wife is impressed by the royal seal of approval, I'm not. I was expecting something exceptional for the price and this mattress really isn't.

    19 mai 2025
    Avis spontané
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    Réponse de Sleepeezee Beds

    We're sorry to hear you are not enjoying your new mattress as much as your wife is. It can take a few months to get used to a new mattress, particularly if the comfort feel is different from your old mattress. Please contact us at media@sleepeezee.co.uk if you'd like to discuss this with us. Thanks

    Noté 5 sur 5 étoiles

    Hassle free purchase…

    Easy to order online and mattress delivered on the date and time arranged. Very pleased with the quality and comfort.

    16 mars 2025
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    Réponse de Sleepeezee Beds

    Thank you for your kind words! We are delighted to hear that you had a positive experience with our online ordering process and delivery. We strive to provide our customers with a seamless and convenient experience, and we're thrilled that you are pleased with the quality and comfort of your new mattress.

    Noté 5 sur 5 étoiles

    Lovely mattress

    Lovely mattress, sleeping so well like a baby.

    9 avril 2025
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    Réponse de Sleepeezee Beds

    We're thrilled to hear you're enjoying your new mattress and sleeping soundly. Thank you for sharing your positive experience!

    Noté 5 sur 5 étoiles

    Our dog loves her flat bed!

    We've tried several beds for our dog, but she's never taken to any of them... until now! Our order arrived quickly and was well-packaged. The bed is very comfortable and sturdy, and it stays firmly in place on our floor without shifting (so she doesn't get nervous getting on or off it). It also looks great all the time, even with minimal maintenance. We're very pleased with the product and the experience. Highly recommend!

    23 mars 2025
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    Réponse de Sleepeezee Beds

    Thank you for your kind review! We are thrilled to hear that you and your dog are happy with the bed. It's wonderful to know that it has provided a comfortable and secure space for your furry friend.

    Noté 1 sur 5 étoiles

    I purchased a Sleepeeze Mattress Memory foam 800…

    I purchased a Sleepeeze Mattress 800 Memory Foam Double Mattress.

    I have Cancer, weight was down to 52kg. At first it was OK.

    After treatment my weight increased to 67Kg and i have always been a side sleeper.

    In recent times, this mattress has become painful to sleep on. It sort of pulls me over. I do not know what is wrong with it. It is Hard. I am on Chemotherapy. On top of this, this mattress hurts my hip areas and arms. Somehow it has gone hard. I was given a Mattress Topper and it made no difference. I am on a low income, i have no idea what to do. Bed firms charge a lot, They expect me, to come into their showroom every day for two weeks trying different Mattresses, spending 30 to 45 minutes lying on them in a shop. I cannot do this, 1. Its Embarrassing. 2. I live out of town. 3. I am in and out of Hospital on Chemotherapy. The Mattress is not old. There is only me sleeping in it. Every two weeks i have a Chemotherapy Bottle attached to me. This Mattress on top of side effects is making me more ill. I need rest. Macmillan Cancer cannot help, there are no charities to help. Bed stores show no Sympathy.
    It is not that old. This type of Mattress is different, it cannot be turned over, only turned around 180 Degrees. Night after night my sleep is dreadful on top of Cancer. I do not know what to do or who to turn to.

    1 novembre 2024
    Avis spontané
    Noté 1 sur 5 étoiles

    Would like to give 0

    Would like to give 0
    Mattress sagged in middle within 1 week. I'm single, weigh 65kg and in a queen size.
    Absolute pathetic excuse for comfort. Now I understand why the sales woman kept getting me to move to different mattresses in the show room, as too long on the one mattress would have given away is faults.
    Complete sag in the middle, almost like climbing a hill to get out of it. Seems like when it warms up, the more it sags.

    Cannot even lay in the bed with another person let alone sleep in it with 2 people!! You just end up laying on top of each other!!
    I was told it is a pillow topped mattress and that's what they do with 😐
    Funny too, that Forty Winks appears to no longer sell them.........
    DO NOT PURCHASE. WASTE OF
    MONEY
    NO WARRANTY HONOURED

    25 avril 2024
    Avis spontané
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    Réponse de Sleepeezee Beds

    We understand your frustration with the mattress and the issues you've experienced. It's disappointing to hear that the mattress didn't meet your expectations, we would ask you to send your details to media@sleepeezee.co.uk so our team can take a look into this for you. Thanks

    Noté 1 sur 5 étoiles

    Problematic fumes

    After purchasing a Jessica mattress at the end of March we are now nearing the end of April and the pungent smell from the mattress (gassing off process) is still strong despite the bedding being stripped off the bed daily and the room well ventilated. We wake up in the morning suffering from sore eyes and throats and breathlessness and yet the fumes are not supposed to be harmful.

    31 mars 2025
    Avis spontané
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    Réponse de Sleepeezee Beds

    We understand your frustration with the lingering odor from your new mattress. We strive to provide our customers with a comfortable and healthy sleep experience, and we are concerned to hear that you are experiencing discomfort. If you can email your details to media@sleepeezee.co.uk for us to take a look into this for you? Thanks

    Noté 1 sur 5 étoiles

    3 year life of mattress

    Travelodge mattress, purchased in August 2021, was sagging and worn out after 3 and a half years - so much for the 10 year guarantee. Particularly disappointing given the renewed Royal Warrant from HM The King.

    UPDATE - I emailed at the time and they just ignored me completely. Changed rating to 1.

    17 avril 2025
    Avis spontané
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    Réponse de Sleepeezee Beds

    Hi Stefan, we're sorry to hear you're not happy with your mattress - please can you email over your details to media@sleepeezee.com and we'll take a look? Thanks

    Noté 5 sur 5 étoiles

    This is my first time I have bought a…

    This is my first time I have bought a Sleepeezee mattress. I am so pleased I bought one .I had a lovely sleep and it is a good quality mattress and a good price

    13 mars 2025
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    Réponse de Sleepeezee Beds

    Thank you for your kind words and for choosing our mattress. We are delighted to hear that you enjoyed your first experience with Sleepeezee. We strive to provide high-quality mattresses at affordable prices, and we are thrilled that you found our product to be both comfortable and a good value. We appreciate your feedback and hope you continue to enjoy your new mattress for many years to come.

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