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Lisez les avis des autres

Noté 2 sur 5 étoiles

Both my son and I ordered sleep earbuds and we both had difficulty pairing them with our phones. The "on" button is very hard to see and find. When I was able to finally get it paired with my phone,... Voir plus

Noté 4 sur 5 étoiles

The earbuds work great, and they are very comfortable. I would give 5 stars, but for one design quirk. The indicator light is a very bright blue LED, which is fine, but why would you have a bright b... Voir plus

Noté 5 sur 5 étoiles

These are really great, sturdy earbuds! I have Narcolepsy, a severe sleep disorder that makes every second of rest a precious treasure. The worst part of Narcolepsy is the completely disrupted sleep c... Voir plus

Noté 4 sur 5 étoiles

These earbuds are certainly way more comfortable to try to sleep in than other standard earbuds. However, I find that one of the earbuds is loose and wants to fall out. Also, the reality is that sleep... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles

Écrit par l'entreprise

World's Most Comfortable Earbuds Tiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(304)

41 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Stopped pairing

Used a few times, now no longer pairs with any Bluetooth device. Need to return.

23 août 2022
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Réponse de Sleeper

Hello,

We regret to hear about your experience. Please try forgetting the earbuds and repairing them to your device. We have sent you an email with further information. Please help check for an email coming from info@sleeperbuds.com.

Best regards,
Jane from Customer Services
Sleeper

Noté 5 sur 5 étoiles

Polished Quality

Ever since my last pair broke, (my fault, not the manufacturer’s) I have been wanting a new pair for a while and finally ordered one. Same polished quality as before. ❤️

1 août 2022
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Réponse de Sleeper

Hello,

Thank you for the review! We're glad to hear that you're enjoying the earbuds. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best regards,
Jane from Customer Services
Sleeper

Noté 5 sur 5 étoiles

Most comfortable earplugs

Most comfortable earplugs. While they don’t block all sound, like snoring, I can wear these every night with no issues!

21 juillet 2022
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Réponse de Sleeper

Hello Heather,

Thank you for the review! We're glad to hear that you're enjoying the earplugs.

You may benefit from the active noise-cancelling earbuds that we are currently offering through an Indiegogo campaign with a great discount. Please check it out through the link below to see if it might be something that could be a great solution to your needs.

https://www.indiegogo.com/projects/sleeper-tws-your-ultimate-sleep-aid-anc-earbuds#/

Best regards,
Jane from Customer Services
Sleeper

Noté 4 sur 5 étoiles

I love these earbuds

I love these earbuds. Sound is good unless you move to quickly then you have to try and the wires aligned again.

4 juillet 2022
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Réponse de Sleeper

Hello Jessica,

Thank you for the review! We're glad to hear that you're enjoying the earbuds. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best regards,
Jane from Customer Services
Sleeper

Noté 4 sur 5 étoiles

Fast shipping

Fast shipping; this is my second pair. Wish they had a size small but I love everything else about them.

21 juin 2022
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Réponse de Sleeper

Hello Madeline,

Thank you for your review!
We will forward your feedback to our development team. Also, please take a look at our sister brand, Eartune. They offer a customized fit solution for sleep ear plugs.
https://eartune.com/products/eartune-dream

Best regards,
Jane from Customer Services
Sleeper

Noté 5 sur 5 étoiles

I can sleep on my side and no chords

I can sleep on my side and no chords, Yeah.

15 juin 2022
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Réponse de Sleeper

Hello Glenn,

Glad to hear Sleeper Wireless is working great for you!
If you ever run into any questions, please don't hesitate to reach out to us at info@sleeperbuds.com

Best regards,
Jane from Customer Services
Sleeper

Noté 5 sur 5 étoiles

Sleeper Loop Great Product

I've been using Sleeper for quite a while but I've replaced with Sleeper Loop - longer cord, better earplugs that are comfy for side sleepers. Great product! -- I suffer from insomnia and anxiety, so being able to listen to white noise, music, etc while sleeping is a big help & private listening to guided meditation is great. I also share a home with someone older who would not tolerate my music!😊😎

14 juin 2022
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Réponse de Sleeper

Hello Paris,

We're glad to hear that you're enjoying the Sleeper Loop! If you have any questions, don't hesitate to reach out to us at info@sleeperbuds.com

Best regards,
Jane from Customer Services
Sleeper

Noté 2 sur 5 étoiles

Battery life is suuuuuuper short

Battery life is suuuuuuper short. It's got this chunky parts on the neckband that seem like they should hold a battery, but instead I get like two hours of play (and some standby time). Also, for earbuds designed for sleeping, the lowest volume setting is awfully high.

Love the form factor, but I feel like these issues mean I wouldn't recommend it to anyone.

3 juin 2022
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Réponse de Sleeper

Hello David,

Thank you for the review. The battery life should be much longer than the experienced. It may be possible that your item was defective. Please reach out to our team at info@sleeperbuds.com so that we can address this issue for you.

As for the volume level, currently we are not able to program lower volume due to limitation by the latest BT version. We are in the lookout to get it addressed as soon as BT allows lower volume level.

Thank you,
Jane from Customer Services
Sleeper

Noté 1 sur 5 étoiles
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Réponse de Sleeper

Hello Sasha,

We regret to hear about your experience! The ear plugs are designed as a universal fit and may not fit properly in your ears. If you haven't already, please try rotating the plugs so that the curve of the plugs match the curve of the ear canals to see if the seal improves. Sometimes it also helps to pull the upper outer part of the ear outward as you insert the ear plugs, to allow a deep insert.

We hope that you will find a good seal with them by trying the above and we thank you for giving our products a try! We have sent you an email with further information. Please help check an email coming from info@sleeperbuds.com.

With warm regads,
Jane from Customer Services

Noté 4 sur 5 étoiles
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Réponse de Sleeper

Hello,

Thank you for the review! We're glad to hear that you're enjoying the Sleeper Wireless. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best,
Jane
Customer Service

Noté 5 sur 5 étoiles

this works great

this works great.Keeps the all night trolls that live on the other side of my bedroom wall from keeping me up at night. Happy Trails Don

16 mai 2022
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Réponse de Sleeper

Hello,

Thank you for the review! We're glad to hear that you're enjoying the Sleeper Plugs. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best,
Josh
Customer Service

Noté 5 sur 5 étoiles

Great service with ok products

Great service with ok products. Kind of cheap. If your really looking for ear buds to help you sleep don't be cheap and spend a little extra. You can't put a price on a good night's sleep 😴

11 mai 2022
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Réponse de Sleeper

Hello,

Thank you for the review. We're happy to hear you enjoy the Sleeper Plugs. Please do not hesitate to reach out to us in the future with any questions or concerns.

Regards,
Josh
Customer Service

Noté 4 sur 5 étoiles

Blinking blue light is awful

The pros: succeed quickly, setting up bluetooth connection was easy, buds are comfy

The cons: connecting cord coils weirdly, but hopefully this will relax with time; almost fatal flaw--there's a blinking blue light when headphones function. If I'm trying to go to sleep, a blinking light is the last thing I need--plus it's distracting to bedmates (one of the reasons I got these was to listen to podcasts when my kids wake up with nightmares and want me with them for a bit--but I can't use them for that because of the light). I've covered it with several layers of masking tape which helps.

Editing to note that I'm requesting black-out sticker per response to review. Bumping up from 3 stars to 4 on the assumption that it works....

3 mai 2022
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Réponse de Sleeper

Hello Jennifer,

Thank you for the review. Our production team has created a blackout sticker to cover the bright LED light. Please contact our team at info@sleeperbuds.com and they will be able to assist you.

Best,
Jane
Customer Service

Noté 5 sur 5 étoiles

Very helpful keeping out night time…

Very helpful keeping out night time noises esp. my husbands snoring!!! A good fit in my ears no slipping out. Thank you

1 mai 2022
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Réponse de Sleeper

Hello Linda,

Thank you for the review! We're happy to hear that you're enjoying the Sleeper Buds! Please do no hesitate to reach out to us with any questions or concerns in the future.

Best,
Josh
Customer Service

Noté 1 sur 5 étoiles

Wrong product delivered

I ordered wireless earbuds but received wired ones. These are useless to me since my new phone is Bluetooth only.

It's unclear if the hassle of returning is worth the cost.

22 avril 2022
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Réponse de Sleeper

Hello Susan,

We're sorry to hear that your order had not been properly fulfilled. As your priority is the highest priority, we would like to send you the correct item. Please contact our team at info@sleeperbuds.com and they will be better able to assist you.

Best,
Josh
Customer Service
-------------

Hello,

Since our last message, we had shipped the correct unit to you. Please let us know if you received it or if there are any issues.

Noté 1 sur 5 étoiles

Worthless for blocking snoring

Worthless for blocking partner's snoring noises. I still have to sleep in another room.

18 avril 2022
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Réponse de Sleeper

Hello,

We're sorry to hear about the issue with the Sleeper plugs. The buds are designed as a universal fit and may not fit properly in your ears. If you haven't already, please try rotating the plugs to see it they seal better. Please reach out to our team at info@sleeperbuds.com and they will better be able to assist you if the problem persists.

Best,
Jane
Customer Service

Noté 3 sur 5 étoiles

I like the way they do work with a lot…

I like the way they do work with a lot of effort to make sure that they can't fall out. They have to be the right install and then it takes a few attempts and they are quite effective once placed in the ear 👂

18 avril 2022
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Réponse de Sleeper

Hello James,

Thank you for the review. We're happy to hear that you're enjoying the Sleeper Plugs even though installing them is hard. If you haven't already, please try rotating the earplugs while you're inserting them into your ears.

Best,
Josh
Customer Service

Noté 5 sur 5 étoiles

Absolutely the best ear buds/plugs for…

Absolutely the best ear buds/plugs for sleeping! They are soft, comfortable and really block noise! If you need a break from someone who snores, these are exactly what you need, I sleep so sound! Also, I had a small mix up with the last pair I ordered and customer support was the most helpful CS I've ever experienced! They are the best! Thank you for taking care of me and my mistake! I really appreciate it!

13 avril 2022
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Réponse de Sleeper

Hello Vida,

Thank you for the review and we're glad to hear that you're enjoying the plugs! As always, we are here to help in any way we can. Please do not hesitate to reach out to us in the future with any questions or concerns.

Best,
Josh
Customer Service

Noté 5 sur 5 étoiles

Perfect Sleeping Companion

Thanks to Sleeper Wireless Earbuds, I've got the best sleep of my life and then some!
Sound quality blocks most, if not all sound from my environment for a restful sleep. The earbuds also sit comfortably in the ear regardless of your sleeping position; as a side-sleeper, I don't feel any discomfort at all.
I love the quick charge time of 1.5 hours, it feels like no time at all for the amount of battery life they provide for every use. Plus they shut off after 15 minutes of inactivity to preserve your battery life. I have only needed to recharge them once during a whole week!
I also enjoy the overall design with the neck band + short cords; no chance of tangling them and risking cord damage at night.
Even when these eventually go out, I plan to order another pair of these to replace them!

11 avril 2022
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Réponse de Sleeper

Hello Morgan,

Thank you for the review and we're happy to hear that you're enjoying the Sleeper Wireless. Please do not hesitate to reach out to us in the future with any questions or concerns.

Best,
Josh
Customer Service

Noté 2 sur 5 étoiles

Flashing life is distracting and the…

Flashing light is distracting and the battery life is too short for a full night of use.

11 avril 2022
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Réponse de Sleeper

Hello Mary,

We're sorry to hear of your experience with Sleeper Wireless. Unfortunately at this time, there is no way to shut the LED light on the Sleeper Wireless. Our production team are working on a solution to this problem. Also, it may be possible that the battery on your unit could have been faulty.

Please reach out to our team at info@sleeperbuds.com and they will be better able to assist you.

Best,
Jane
Customer Service

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