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Lisez les avis des autres

Noté 2 sur 5 étoiles

Both my son and I ordered sleep earbuds and we both had difficulty pairing them with our phones. The "on" button is very hard to see and find. When I was able to finally get it paired with my phone,... Voir plus

Noté 4 sur 5 étoiles

The earbuds work great, and they are very comfortable. I would give 5 stars, but for one design quirk. The indicator light is a very bright blue LED, which is fine, but why would you have a bright b... Voir plus

Noté 5 sur 5 étoiles

These are really great, sturdy earbuds! I have Narcolepsy, a severe sleep disorder that makes every second of rest a precious treasure. The worst part of Narcolepsy is the completely disrupted sleep c... Voir plus

Noté 4 sur 5 étoiles

These earbuds are certainly way more comfortable to try to sleep in than other standard earbuds. However, I find that one of the earbuds is loose and wants to fall out. Also, the reality is that sleep... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles

Écrit par l'entreprise

World's Most Comfortable Earbuds Tiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(304)

41 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They were very good ear plugs

They were very good ear plugs. I just have sensitive ears and have come to the conclusion that after trying so many, yours being the last. I can't use them.

***What a fantastic company!!!! Please see their reply.
I'm already checking into their custom earplugs and they look VERY promising. Not that expensive compared to a good nights sleep every night!!
THANK YOU!!!

16 mars 2022
Logo de Sleeper

Réponse de Sleeper

Hello Valerie,

Thank you for reviewing. If sensitivity is the main issue, perhaps a custom fit for plugs would be the best solution. Our sister company, Eartune, offers a custom made sleep plug fit to the exact shape and size of your ear.

Please reach out to our support team at either info@sleeperbuds.com or info@eartune.com and they will be able to help.

Regards,
Josh
Customer Service

Noté 5 sur 5 étoiles

Best earphones ever

Best earphones ever! I am finally able to sleep at night. I am a side sleeper and these are so soft I don’t even know I have them in. Thank you, highly recommend to anyone

14 mars 2022
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Réponse de Sleeper

Hello,

Thank you for your review. We're glad to hear that you're enjoying the Sleeper Loop. Please do not hesitate to reach out to us if you have any questions or concerns.

Best,
Jane
Customer Service

Noté 5 sur 5 étoiles

Comfortable for side sleeping

Comfortable for side sleeping, and nice volume adjustment option. As far as headphones I've used they have good sound quality. I have small ears and these fit well enough to stay in, but not quite well enough to block the amount of noise I was hoping for. Overall pretty good!

7 mars 2022
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Réponse de Sleeper

Hello,

Thank you for your review. We're glad to hear that you're enjoying the Sleeper Loop. Please do not hesitate to reach out to us if you have any questions or concerns.

Best,
Jane
Customer Service

Noté 2 sur 5 étoiles

It barely blocks out sound

It doesn't plug my ears and it just barely blocks out sound I'm not happy with the purchase

2 mars 2022
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Réponse de Sleeper

Hello Linda,

We're sorry to hear about the issue with the Sleeper plugs. The buds are designed as a universal fit and may not fit properly in your ears. If you haven't already, please try rotating the plugs to see it they seal better. Please reach out to our team at info@sleeperbuds.com and they will better be able to assist you if the problem persists.

Best,
Jane
Customer Service

Noté 4 sur 5 étoiles

Works great

Works great. Helps me fall and stay asleep by listening to sounds or music, without hurting my ears. Be mindful that there’s a white indicator light that is bright during the night. Manufacturer is working on it they said, but otherwise several wrap arounds with thinly cut tape (so controls aren’t blocked) can help with the brightness.

19 février 2022
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Réponse de Sleeper

Hello Ron,

Thank you for your review. We're glad to hear that you're enjoying the Sleeper Wireless. Our design team is working on light issue for future versions of the Sleeper Wireless. Please do not hesitate to reach out to us if you have any questions or concerns.

Best,
Jane
Customer Service

Noté 5 sur 5 étoiles

Good sound

Good sound, comfortable for sleeping, block outside noise well

7 février 2022
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Réponse de Sleeper

Hello Jen,

Thank you for your review. We're glad to hear that you're enjoying the Sleeper buds. Please do not hesitate to reach out to us if you have any questions or concerns.

Best,
Jane
Customer Service

Noté 3 sur 5 étoiles

I did not realize I needed another…

I did not realize I needed another device to use the Sleeper buds, so I am currently looking for something I can afford that is compatible with it.
This was very disappointing.

6 février 2022
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Réponse de Sleeper

Hello Susan,

Thank you for the review. If your device doesn't have a jack that is compatible with the Sleeper Unit, we do offer adapters that can be used. We have three adapters that may be of use to you: Bluetooth, Android, and iPhone.

Please reach out to our team at info@sleeperbuds.com and they will be better able to assist you.

Best,
Josh
Customer Service

Noté 4 sur 5 étoiles

Have been using these earplugs for…

Have been using these earplugs for about a month now. They drown out noise very well. It's almost as if they stay in place by suction. Every morning I wake up, the earplugs are still in my ears. They do not fall out.
Was surprised these sleeperbuds did not come with any instructions. They just came in a little case.
Only downside so far is that it has caused a sore spot in my ear canal( top of it) area from the earplug's not so soft top. I might cut part of the top of it off because I think they are too long.

26 janvier 2022
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Réponse de Sleeper

Hello Metty,

Thank you for the review and we're glad to hear that you're enjoying the sleeper plugs. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best,
Josh
Customer Service

Noté 5 sur 5 étoiles

We received our order for earbuds…

We received our order for earbuds quickly and so far they work great.

18 janvier 2022
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Réponse de Sleeper

Hello,

Thank you for the review. Do not hesistate to reach out to us in the future with any concerns or questions.

Best,
Jane
Sleeper Customer Service

Noté 5 sur 5 étoiles

Love they way they fit

Love they way they fit. Comfortable throughout the night….

17 janvier 2022
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Réponse de Sleeper

Hello Ron,

Thank you for the review. Do not hesistate to reach out to us in the future with any concerns or questions.

Best,
Jane
Sleeper Customer Service

Noté 2 sur 5 étoiles
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Réponse de Sleeper

Hello Phyllis,

We're sorry to hear about the issue with the Sleeper unit. The buds are designed as a universal fit and may not fit properly in your ears. Please reach out to our team at info@sleeperbuds.com and they will better be able to assist you.

Best,
Jane
Customer Service

Noté 5 sur 5 étoiles

Shipped fast

Shipped fast. Product is good quality.

17 janvier 2022
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Réponse de Sleeper

Hello Maddy,

Thank you for the review. Do not hesistate to reach out to us in the future with any concerns or questions.

Best,
Jane
Sleeper Customer Service

Noté 5 sur 5 étoiles

Love these earbuds

Love these earbuds. In fact, I bought one pair and my partner took them because he also loved them, so I bought another pair! So affordable, great sound, so comfortable. Just wish some other colour choices!

17 janvier 2022
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Réponse de Sleeper

Hello,

Thank you for the review. Do not hesistate to reach out to us in the future with any concerns or questions.

Best,
Jane
Sleeper Customer Service

Noté 1 sur 5 étoiles

Too small for my ears

They are unfortunately too small for my ear canals, thus they fall off and if I press too hard, they are uncomfortable.

11 janvier 2022
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Réponse de Sleeper

Hello,

Thank you for the review, and we are sorry to hear that the Sleep Plugs do not fit your ears well. While they are designed to fit most ears, it may be possible that our earplug shape and size does not fit your ears well.

Please get in touch with our team at info@sleeperbuds.com so that we can better assist you.

Kind regards,
Jane from customer service
Sleeper

Noté 2 sur 5 étoiles

They don't block noise any better than…

They don't block noise any better than cheaper brands. Very disappointed.

10 janvier 2022
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Réponse de Sleeper

Hello Theresa,

Thank you for the review, and we are sorry to hear that the Sleep Plugs do not block the noise as well as expected. It may be possible the earplugs are not fully inserted into your ears. If you haven't already, could you please try rotating the earplugs to an angel that you find most comfortable?

If you are still having problems, please get in touch with our team at info@sleeperbuds.com so that we can better assist you.

Kind regards,
Josh from customer service
Sleeper

Noté 4 sur 5 étoiles

Alright/Great

If you get easily bothered by cords, consider trying the bluetooth headphones first before the wired ones. The wires are a bit shorter than average, and they sometimes bother me while I have them on, but besides that I love the squishy texture of the buds and they fit in my ear well.

7 janvier 2022
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Réponse de Sleeper

Hello Alaysia,

Thank you for the review. Do not hesistate to reach out to us in the future with any concerns or questions.

Best,
Jane
Sleeper Customer Service

Noté 4 sur 5 étoiles

Nice headphones.

4 janvier 2022
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Réponse de Sleeper

Hello,

Thank you for the review. Do not hesistate to reach out to us in the future with any concerns or questions.

Best,
Jane
Sleeper Customer Service

Noté 2 sur 5 étoiles

They were not comfortable to wear to…

They were not comfortable to wear to sleep.

3 janvier 2022
Logo de Sleeper

Réponse de Sleeper

Hello,

Thank you for the review, and we are sorry to hear that the Sleep Plugs do not fit your ears well. While they are designed to fit most ears, it may be possible that our earplug shape and size does not fit your ears well.

It also may be possible the plugs are not inserted properly. If you haven't already, please try rotating the tips for a better seal.

Please get in touch with our team at info@sleeperbuds.com so that we can better assist you.

Kind regards,
Jane from customer service
Sleeper

Noté 2 sur 5 étoiles

They really don't help block out any…

They really don't help block out any noise, and only seem to be helpful if you're in a relatively quiet place. Didn't work well for staying in a noisey house / hotel. Wouldn't buy again.

28 décembre 2021
Logo de Sleeper

Réponse de Sleeper

Hello KH,

Thank you for the review, and we are sorry to hear that the Sleep Plugs do not fit your ears well. While they are designed to fit most ears, it may be possible that our earplug shape and size does not fit your ears well.

It also may be possible the earplugs are not fully inserted into your ears. If you haven't already, could you please try rotating the earplugs to an angel that you find most comfortable?

If you are still having problems, please get in touch with our team at info@sleeperbuds.com so that we can better assist you.

Kind regards,
Josh from customer service
Sleeper

Noté 2 sur 5 étoiles

I’m leaving a two star review with…

I’m leaving a two star review with consideration to the $29 price. One size fits all earbuds don’t exist; one size fits some, or most, but these did not fit me.

Additionally, I emailed several correspondences to Sleepers and never heard back. [update: ADV. reached out to me after this review was posted and provided a refund to me]

15 décembre 2021
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Réponse de Sleeper

Hello Phillip,

Thank you for leaving us a note here. We were not able to locate an email from you, could you let us know if the email was sent to info@sleeperbuds.com? If not, could you forward us the email to the address?

Although our Sleepers are designed to fit most ears, it may be possible that it does not fit your ears well.

We offer 30 day return services and are happy to assist you through return and refund process. Please get in touch with our team at info@sleeperbuds.com

Best regards,
Jane
Customer Services

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