Not a great company. Ordered a coat because there system failed it took over £350 pounds from my bank account and after completing and them acknowledging there systems failed. It then took them 4 day... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have been a customer of SMI for a number of years and have found their customer service to be 10/10 I spoke with a lady called Shona who rectified an issue I was having with an international order.... Voir plus
L'entreprise a répondu
SMI has been great for our PPE needs - Connie Warren, the customer experience specialist in particular has been amazing resolving any issues we've had regarding our orders. Thank you so much :)
L'entreprise a répondu
I have recently taken over as centrally ordering for our company and the communication with Annelie Fisher, Ross Drysdale and Stephen Lewis has been excellent. Shout out to Shona who has followed up... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements de sécurité
- Service de broderie
- Fournisseur de vêtements de protection
- Fournisseur d'équipements de sécurité
- Magasin de vêtements professionnels
À propos de SMI
Écrit par l'entreprise
SMI is a specialist single source supplier of vital workplace products and solutions.
Our range includes workwear, PPE, footwear, consumables, janitorial supplies, tools, and workplace safety equipment.
We’re here to remove admin hassle and simplify procurement. By consolidating suppliers, invoices, and deliveries, we make managing workplace essentials easier and more efficient.
As an official distributor for hundreds of leading brands, including ROKWEAR®, Uneek, 3M, Moldex, TraffiGlove, LEO, Uvex, JSP, Evans, Polyco, V12, Deb, and Toolbank, you can trust the quality and reliability of everything we supply.
We’re here to remove admin hassle and simplify procurement. By consolidating suppliers, invoices, and deliveries, we make managing workplace essentials easier and more efficient.
As an official distributor for hundreds of leading brands, including ROKWEAR®, Uneek, 3M, Moldex, TraffiGlove, LEO, Uvex, JSP, Evans, Polyco, V12, Deb, and Toolbank, you can trust the quality and reliability of everything we supply.
Coordonnées de contact
Vision House, Bedford Road, Petersfield, GU32 3QB, Hampshire, Royaume-Uni
- 03304413500
- hello@smigroupuk.com
- smigroupuk.com
4,3
Excellent
123 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had some issues last year however so…
We had some issues last year however so far this year the lead times have improved a lot.
2 février 2023
Avis spontané
Réponse de SMI
Thank you Deborah for your honest feedback! :)
Very easy site to use
Very easy site to use. All ways happy to help. Very accommodating
8 février 2023
Avis spontané
Réponse de SMI
Thank you Tina for your review :)
Good Experience
SMI were new to us and from day one were supportive to our needs. Any problems were resolved quickly, staff were helpful and communicative. Happy to have found a reliable, cost effective supplier.
2 octobre 2022
Avis spontané
Great products
Great products, fast delivery on stocked items, bespoke also very quick. Dealt with the SMI for many years and never had any issues.
7 février 2023
Avis spontané
Réponse de SMI
Thank you for your feedback Mark :)
Allianz
At Allianz, we all receive excellent service! any issues are dealt with promptly. Our contact, Andrew, always responds to our queries & is a very helpful member of your team.
8 février 2023
Avis spontané
Réponse de SMI
Thank you so much for your feedback!
Dream Team
Great customer service from Dave and Helen - no query is too small and they have always resolved any issues speedily and satisfactorily. They have strong product knowledge and we know our PPE and workwear requirements are in good hands. It's always a pleasure to do business with them!
1 janvier 2023
Avis spontané
Réponse de SMI
Thank you so much Heather - we'll ensure this is passed on! :)
SMI have always been a pleasure to work…
SMI have always been a pleasure to work with, supplying a good quality product and happy to listen to customers.
30 juin 2022
Avis spontané
Réponse de SMI
Thank you Ariel for your five star review!
Excellent service
Kate is extremely helpful and pleasant to deal with. Very efficient in responding to my emails.
Great customer service.
6 février 2023
Avis spontané
Réponse de SMI
Thank you for your kind words Sarah, we will ensure these are passed on :)
Excellent customer service
Excellent customer service, individual approach to a client, flexibility and quick result.
1 février 2023
Avis spontané
Réponse de SMI
Thank you for your feedback
Great Service
Kate is always quick to reply and very helpful when asking questions.
Fast service
2 février 2023
Avis spontané
Réponse de SMI
Thank you Andrew, this is fantastic to see :)
Good service
Very good service and Grace Bennett is always happy to help with any enquiries I have regarding products, delivery times etc. Happy customer!
2 février 2023
Avis spontané
Réponse de SMI
Thank you Miranda for your kind comments! :)
Great service and support
Prompt, professional, and friendly support from Ellie McShane.
Clear explanations and a walkthrough of what is possible through their portal, ordering etc.
31 janvier 2023
Avis spontané
Réponse de SMI
Thank you so much Grant - I will pas on the message to Ellie, a job well done!
Equans Experience
Tim is always very helpful with any enquiries regarding the Equans Account. The website is easy to use and notification of the deliveries is always emailed through to me. If any clothing items needs to be added to our account, this is done quickly and efficiently.
Thanks Tim for all your help and assistance.
9 décembre 2022
Avis spontané
Always a great service from SMI
Always a great service from SMI, Website is easy to use. Resolution to any issues you face always seem to be dealt with professionalism. a great example for customer service for clientele. also a good selection for all your workplace needs!
8 décembre 2022
Avis spontané
Great service and great range of…
Great service and great range of products. Fast delivery and very competitive.
24 novembre 2022
Avis spontané
Great service
Great service
all ways at the end of the phone and superb support
product are hard wearing and long lasting.
new products added regularly.
7 juin 2022
Avis spontané
Very amiable friendly staff
Very amiable friendly staff, willing to help and ensure continuity. Product line very affordable and the products we have selected are of a good standard for the required purpose.
Would recommend.
6 juin 2022
Avis spontané
Working with SMI
SMI have always been a pleasure to work with, supplying a good quality product and happy to listen to customers.
The addition with new supply lines is also good
1 juin 2022
Avis spontané
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