Smithfashion Avis 

If I could give them negative stars I would. Absolute joke of a company. After 6 weeks no delivery managed to raise a complaint and took 3 weeks more for a refund. Absolute garbage, dont but anything from these scam artists. I was lucky I got the chance to pay instalments and stopped payments

If I could award zero stars I would. Lesson learnt - complete due diligence before buying. They are not a reputable organisation. Product was too big and poor quality - believed to be fake. Return could only be made to China at cost to consumer. Offer of a refund but yet to receive weeks later. 100% scam.

100% fake products. Avoid this company!!!

Goods to 3 weeks to arrive. Would not provide refund they promised. Use with extreme caution

Really annoying they don't bothered to reply on email at all. UK Contact number useless just ringing! Report them to Consumer rights and Citizen advice bureau it's not UK base company. Customer services really BAD non responsive. Avoid this scammer.

Utter and complete failure to deliver with repeated reassurances given for product delivery and when that failed the refund too. In a few words….LOOK ELSEWHERE and do not buy from these people.
Dreadful in every respect.

Like everyone else I made the mistake of ordering from this fraudulent company . Money was taken but one month later my item has not arrived . I contacted customer service and they did the delay tactics, “give us 2 more weeks we have lots of orders”Then today emailed again and now “ oh we are having a glitch in our system contact your bank” Worst company ever , have reported them to the NCSC , also have filed complaint with Shopify who processes their orders .DO NOT ORDER FROM THIS COMPANY

Scam. Counterfeit shoes sent from China. Have been waiting for shoes 6 weeks. Sent me wrong size of shoes. Wanted to return. They said that Smith Fashion Company don't have warehouse in Europe, so they offered me 50% money back or voucher to spend in their website. I said to them it's the law to return the product and get full refund. They refused to do refund. Avoid. I did report to bank potential money fraud. And will report them to HMRC for breaking consumer rights.

Counterfeit Hoka trainers, took ages to arrive, no refund, awful experience

Trainers took an over a month to arrive and are clearly fake. Avoid at all costs

Avoid at all costs. Superblast 2 shoes advertised and very obvious fakes arrived drop shipped from China. An absolute handling trying to get a refund. Thankfully I had it through Affirm finance and they refunded me.

The communication from 'Smith fashion' was horrendous. Do not fall for this scam!

DO NOT ORDER FROM THIS SITE !!!
I ordered a pair of Hoka Trainers a month ago, there's no way to track your order, when you complain, its just automated responses, I still haven't received the trainers , disgusting !!

SCAM, 2 months and nothing received.
Can’t believe Shopify allow them to trade on their platform. Shame.

I stupidly ordered 2pairs of Hoka Speedgoats on 9May26. They have not arrived. I only got a text by way of confirmation of my order. The tracking link didn’t work. I contacted them by email - to my surprise they did actually reply. However, the tracking links they sent have never worked. They kept telling me my order was on its way. And offered me various ‘partial refunds’ when I have been demanding a full refund repeatedly.
Just do not use them. Scam company based in China where they apparently ship from.

Unlike others, I did actually receive my order (Hoka shoes), but they are clearly fake. Hey ho, I really should have done my research. I see the website appears to have disappeared too.

If I could give 0 I would. Took ages to arrive after lots of chasing. Wrong item delivered and now the website has gone.

Do not use!

First time I’ve been ripped off online….. too good to be true and they certainly were!

Made the rooky error of being sucked in by an offer that seemed too good to miss, Ordered 2 pairs of Hoka trainers nearly a month ago- allegedly dispatched on day of order. No way to track and when the did finally respond to my customer service query, that email then disappeared (recalled by them I presume?) and I was left with no way to pursue. Have since reported as fraud with my bank. So stupid of me to have fallen for this.

AVOUD FAKE !!
No communication..
The fake Items don’t take three days to arrive they take three weeks, when they do arrive they are fake products completely useless, in fact dangerous

I purchased a pair of Hoka running shoes for almost £70from this company on the 15th of May. It is now 4th June and nothing has arrived. The tracking system doesn’t work. It just gives you a bunch of numbers and letters. I emailed them and got a reply to say that there would be a 10 to 16 day delay. It’s now been longer than that and when I went back onto their website to try and contact them the page has gone. The website is completely vanished, so this shows all red flags of being scammers.

AVOID, DONT NOT ORDER FROM THIS WEBSITE!
SCAM FROM CHINA

I ordered on the 10th of may, we are currently on the 3rd of June and still not received my order. No tracking number or anything to see where my parcel is. I’ve been emailing them, the response is very slow. They offered me 15% refund. Why on earth would I accept 15% refund when I havnt received my order. I have asked for a full refund and they have not responded.