Smithfashion Avis 

These people are thieves. Don't go anywhere near them

all poor quality clothes. dont trust them

Do not order from this company, I ordered a pair of Hoka trainers a month ago now , still no trainer's, I emailed them and a nice email back saying high volume of orders, can't give me an estimated delivery day but should be with me within 6 19 days , well no order delivery yet again a month, tried to track my order from the email I was sending but just says unavailable, probably not going to get my trainers, will try get my money back somehow! Should have done my research, lesson learned.

I ordered two pairs of trainers as they were listed as on sale. Only confirmation I received was a text message with a link. After a week with no further delivery updates I tried the link... Website not available... Tried going back to website... Exact same message, website unavailable. Can't find a single way to get in touch with them. Wish I had done some research as I am usually a savvy person. Also according to gov website they have been dissolved since 2024!!! Absolute scammers... Glad i ordered via credit card so I can at least get a chargeback applied, just have to wait 15days.

Trainers took almost a month to arrive. They are a very good visual copy although softer than my worn out genuine Hoka Bondi 9. Shame they miss-spelt the almost convincing label which says Bodni. Quality not convincing. I guess another £55 wasted. Time will tell.

Scam Merchant, shipping what are fake and poor quality good from China.

Impossible to raise a complaint or return as the site no longer exists.

Have raised a chargeback with my CC provider

Massive con! Scam, don’t do use this company. It looks too good to be true because it is!

If only l had read these reviews. I thought this was a UK company. I ordered a pair of shoes which took weeks to arrive. When they did they were the wrong size, now l am struggling to get my money back.

Hoka looks fake, can see the glue of the shoe coming off.
Should have checked for review.
Also doesn't have the comfortable fitting HOKA does.
Not sure how to claim my money back

Absolutely useless. My fault for using them. They don't answer questions about your shipment or when it will be delivered. They should be ashamed of themselves, seriously. I ordered someGel-Kayano 31 Cushioned Stability Running Shoes – Lightweight Breathable Road Trainers. At the beginning of the month. After a week I messaged them and asked them for an update. I received a very nice reply,,, and then, nothing. I think this website should be banned and removed, especially as they have a UK email account.

Ordered some Hoka Trainers for £55, should have checked it beforehand. They arrived (took over 1 month) and are clearly imitation and not real Hoka trainers.
The materials are inferior, holes on outside do not match up with holes on the inners, the insoles slip and are not fitted well, the soles are very spongy and do not have the support of real Hokas. Looking at the reviews, I do not think it is worth trying to return them so will put it down to experience.

Wish I had read the reviews on here before placing my order for Hoka trainers,.from what I thought was a British company. The trainers arrived after 3 weeks. Sadly they are fakes. Lesson learnt. I will not caught out again and in future will only order from trusted retailers within the UK

Have been sent fakes and am still waiting for my second pair of trainers which also assume are going to be fake. DO NOT BUY FROM HERE WHATEVER YOU DO!!!!

I only saw the bad reviews after I made the purchase but my bad. They do say you get what you pay for.

Took them 3 weeks to deliver some trainers. The 'Shop' App and Tracking info they provide are totally useless. Tells you nothing, didn't even know I'd received them. And they don't respond to any emails or enquiries.

As for the trainers, have to see how that works out.

Won't be buying from them again. Avoid.

Ordered hoka trainers eventually turned up after a month. Wrong size. Asked for return address not forthcoming. Asked for a picture of the shoes?? Now asking if I woukd like a replacement. What!! As if. This may look like a .co.uk address but it is not the goods are coming from China and they do not want a return. Deal with this outfit at your peril!!!

Terrible. Still waiting for my order and it has been three weeks. Received the same cut-and-paste email on the two occasions I tried to find out where it was… no tracking details. Forget about the Shop App - just another way they want you to order more and deliver late .

Here is an update on this review. Today is the 8th of July and I placed the order on 6 May. More than two months has passed and I still don't have my shoes. I did get a pair of shoes a month after I ordered them, but they were the wrong shoes. Despite several promises being made with regards to refunds, I have seen nothing from Smith Fashion.

I have even translated parts of my email in chinese in hope that will speed things up.

This company has pick a UK domain for their website to deceive potential customers in thinking this is a UK company that can be trusted - they cannot be trusted.

Don’t. They took my £70 but delivered nothing. Their customer support is, I suspect, just a way to delay requests for refunds.

Ordered a pair of hoka trainers before reading reviews what a mistake, 20 days later nothing and now not responding to my emails, do not buy from this scam outfit , ill put it down to a lesson learned ,I ordered through shop and they aren't interested either, as a platform for these scammers I find that shocking..

The company is basically a scam site, no communications, it needs blocking by Google.Dont be fooled by price, buy from a reputable company.

Bought a pair of hoka running shoes from this company, they advertised as a uk based company but are really based in China,customer service is the worst ever with communication non existent, when the running shoes eventually arrived nearly 5 weeks later I checked them for authentication and found straight away that they are fake i recommend never buy anything from Smith Fashion UK they rip you off.