Snag My New Home Avis 

Very good experience- I was initially hesitant on paying for a snagging check however so much was picked up on that I wouldn’t have otherwise noticed. Professional in depth report provided with pictures so easier for the developer to refer to. Easy to arrange and change appointment times through customer services and received constant communication throughout. Would highly recommend!

The Snag company was brilliant - very thorough and had snags I would of even noticed. Can highly recommend. Definitely worth booking.

Great service, quick and and in depth

Great service, straightforward booking and good communication via whatsapp when info and a time change was needed; report provided the next day and seems thorough, picking up some things that I wouldn't have. It's the first time I've used such a service and I have peace of mind so well worth it.

Great experience. It was easy to book and manage appointment. Top-notched customers service. Prompt response to queries. I am happy with the service I got.

Great experience, easy to book and make any amends to the booking if needed

Great work. Took their time and gave an in depth report.

Very helpful customer service during the equity and booking stages. Liam, the surveyor, is professional and obviously experienced, having picked up a lot of issues. The inspection report is well prepared and nicely presented. Would defo recommend Snag My New Home to home buyers.

Very Good service. I have booked it only a day before and there was no hassle. I was able to speak to customer care executives quickly and able to confirm that everything is set as per the booking. Actual snagging took place for close to 1.5-2hrs but most issues were reported.

Great service! My original snagger that I had booked cancelled on me last minute and I needed to get my snag report in 48 hours later. I managed to book an appt for the next day and they came round at the exact time. Liam was wonderful & explained everything to us really well. He drove quite far to come to us and we really appreciated the effort. We explained we needed our snag report in within 24 hours and he sent it to us the next morning on time. What a wonderful guy and wonderful company! Thankyou guys :)

Excellent service I can’t recommend them enough.

Booking and organising visit was extremely easy. Also very easy to get in touch with someone over the phone. Reece arrived on time and spent plenty of time in each room explaining how things should be etc. Report came very quickly and was easy to read

I am glad I chose Snag My New Home to do the snagging survey. Waseem inspected with professional skills and reported issues that needed to be fixed by the developer. The day after the report was sent to me by email. The report is comprehensive and clear. I highly recommend this company.

Snag my new home was really easy to book and super easy to change dates which I had to do a few times! Whats app was great to contact them, we weren’t able to be there when the inspection happened but they coordinated with the site developers and everything went to plan. The report was great - everything was inspected and photos and details shared promptly we had the inspection 3-5pm and the report was with us by 1pm the next day. Great experience :)

Really helpful surveyor who undertook a very thorough inspection of our new property. The report was received in very quick time and accurately reflected the snagging issues

Update: do not believe some of the good reviews, if you write a bad review they offer you money to change your review to a good one or remove it.

Awful company! Do not use!
Used this company for my new property and the whole experience was awful. They missed loads of issues that I spotted and I advised the inspector about when first greeted. They missed things like, window safety catches not catching, drain covers not secured, cement all over window glass and frames, weep vents cemented over, doors not closing properly, leaking radiator and many more. They concentrated on the cosmetic issues which are not problems! I reported all of the issues which they replied we are only humans we can miss things, and pointed me to the T&Cs which the first one reads they are not responsible if they miss anything. Awful company.

Even though many issues were found, I felt like the session was rushed. If you take a look on their website they provide a list of items that would be checked. Unfortunately, either the guy forgot or was not aware of the list of items to be checked, several were skipped. There were also instances where he checked something and said it was ok, however after I pointed out potential issues, he said "yes your right, I will add it to the list". He did find issues which I would never have found, which is a plus, however I definitely had to go over everything my self and amended the list he gave me to added several more items he missed or didn't bother to check. For reference I purchased a 1 bed flat, I would not have trusted this company to snag an entire house with multiple bedrooms. Do I think it is worth the money? Probably not the £350 I paid but somewhere around the £200 mark is more reasonable for the length of time spent. If the snagger followed the list on their website, to the letter, and took pictures of all the things they checked regardless of whether any issues existed or not, I would happily pay £450. For reference, other companies would take pictures of all areas that were checked not just the ones where an issue was identified. Finally as others have said they do offer an Amazon gift card for a 5* review. I think this should be changed to receiving a gift card for all reviews not just for 5* ones. It would be difficult for them to receive honest feedback from all jobs if there is a financial reward.

If you would like to use this professional snagging service??

please see my experience as below:

1. over 2 hours late (they will message you in the morning because traffic, but this is normal and regular and they can manage it easier)
2. Window handle with dent (no check and reported) before site manager said require replace it. (it's easy to find)
3. No check loft insulation even he said he has all tools in his car (I used ladder to check and no insulation)
4. ~1:30 hours completed with his lunch break
5. next day before 10pm report guarantee (nothing and require message them next day morning)
6. No sticker for each issues
7. I open garage door and he just use <1 minute and say ok, no problem (feel no detail to check)
8. say 5 years snagging experience and quite not detail
9. I used another snagging service again and found 198 issues compare they found 93 only

I can share this service experience if you need..!

Update - 4 August
Basically I don't need to use my experience as your service for refund because that's my choice before. Basically, I don't need you refund to me. So, why you request me to share the another snagging report to you within 24 hours and you can refund? Are you threaten me? This is my experience to use your bad service and share with others. If you are not accepted someone to give 1 star. Then you may close your business.

Again, why I need to share another snagging report to you? You didn't mention what's your purpose?

BTW, don't think "refund" term is so happy for everyone and must follow your instruction. This is my experience and share to others. No bad mouth, No Lie, Truth experience..!

Easy to book online. Slot for the next day. Polite, efficient and knowledgeable. Highly recommend! Worth it!

Exceptional snagging service!
This is the second time I’ve used Snag My New Home, and their attention to detail remains outstanding. Their snagging reports are always comprehensive, filled with numerous photos and easy-to-follow instructions. I highly recommend Snag My New Home. From scheduling the appointment to completing the snagging, the process is seamless and hassle-free. The report is delivered promptly.