Snape and Sons Avis 

969
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The way online shopping should be! May not sell the most things online but some good offers to be had. Bought a window vac which was very competitively priced compared to other shops and it all went V... Voir plus

Noté 5 sur 5 étoiles

Needed something to keep my herbal teapot that I also use as a cafetière because of the infuser, didn’t want all different sized thermal wraps or other alternatives. Remembered the old teapot cosy fro... Voir plus

Noté 5 sur 5 étoiles

The radiator rail is just what I was looking for. Perfect size, good quality and a lovely chrome finish. It is sturdy enough to stay in position each time the towel is removed. A great improvement on... Voir plus

Noté 5 sur 5 étoiles

Site easy to navigate and options of available items clear. Payment via PayPal effortless. Efficient communication by email and prompt delivery. Delighted with item as exactly as described and reaso... Voir plus

À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Jardinerie
  4. Magasin d'accessoires hardware
  5. Magasin d'ameublement et de décoration
  6. Magasin de bricolage
  7. Magasin de matériel de cuisine

Écrit par l'entreprise

The independent and family owned hardware store for everything everyday. Established in 1936, Snape & Sons has been serving Cheadle Hulme, the surrounding areas and now the nation with with everything home and garden for over 80 years.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

969 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(969)

1 avis reçu au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Mocha doormat

The doormat I received was of decent quality and price, the problem was in the photo on your website the doormat looks dark brown which is what we wanted but the mocha mat
we received looks nothing like the website picture.

9 février 2024
Avis spontané
Logo de Snape and Sons

Réponse de Snape and Sons

Hi Alan,

Thank you for taking the time to leave your feedback. I'm so sorry to hear your only had a 2-star experience shopping with us and that the mat wasn't the colour you had anticipated.

The images we use for the mats were supplied by the manufacturer, and I must admit we took the colour accuracy on face value. In light of your experience however, I will be looking to add some additional images to more closely reflect the true colours of the mats

I can only apologise for any inconvenience caused, and hope you managed to get sorted for a suitable door mat in the meantime.

Of course, should there be anything else I can assist with please don't hesitate to let me know.

Kind regards,
Adam Snape

Noté 4 sur 5 étoiles

good service product as described

18 février 2024
Avis spontané
Logo de Snape and Sons

Réponse de Snape and Sons

Thank you for your feedback Grahame.

I'm glad to hear you found our service good and the product you ordered arrived as described. If you have any further feedback on how we could make your next shopping experience 5-star worthy, I would be really interested in hearing from you.

Have a great week.

Kind regards,
Adam Snape.

Noté 5 sur 5 étoiles

Great family business

Friendly , professional staff with a good 'can do' attitude.
Great selection of products at competitive prices.
Reliable delivery , with notification of delivery time etc made by a friendly delivery person.

10 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Having been let down badly by a…

Having been let down badly by a well,known company and waited four weeks for my purchase I went searching the internet and found Snape and Sons and can only express my gratefulness for the service and support from them. Second to none would be a fair assessment from start to finish. Constant contact, quick reply to any questions I may have had and in this day and age this is a rare thing. Thank you Snape and Sons for yur service

8 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

This was the first time I had bought anything from Snape and Sons. It was a very good experience! I bought bathroom scales for much less than in other places and they turned up very quickly. Exactly when I was told they would. I recommend this company!

8 février 2024
Avis spontané
Noté 4 sur 5 étoiles

Mechanical Scale 5kg

Scales are perfect, just as described. Only gave 4stars as I paid for next day delivery and didn’t receive it on the expected day. It may be my mistake on delivery but thought because I ordered before 2pm I would have received it the next working day.

1 février 2024
Avis spontané
Logo de Snape and Sons

Réponse de Snape and Sons

Thank you for the lovely review, Lisa.

I'm glad to hear that you're happy with your purchase, even if it didn't arrive when you had expected.

Checking your order details, it looks like the order came in just after our same day dispatch cut-off of 2pm, unfortunately. It was however was dispatched on time the following day with delivery completed the next working day as expected. We have tried to make the delivery times as clear as possible on the website, but if you have any further feedback on how this could be improved, I'd love to hear from you.

I hope to see you shopping with us again soon.
Kind Regards,
Adam Snape.

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