Solid Surface Kitchens Direct (SSKD) Avis 

985
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just received my worktop, bang on time, the driver Ivan was a very friendly and helpful, he could not have been better, excellent all round. A very good service and price. I would highly recommend S... Voir plus

Noté 5 sur 5 étoiles

Amazing 5***** I wish every company in the country operated like this, fantastic service from start to finish. We’re often quick to leave a bad review when something goes wrong, but rarely tak... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great selection of work surfaces very helpful advice and customer service exemplary ..delivery driver was very polite and exceptionally helpful too .product is amazing we are over the moon ..have not... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chose this company based on price & choice , they suggest you check stock availability if time is an issue. They answered the call promptly. On Wednesday i checked stock. Informed needed to tra... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. aussi dans
  3. Fournisseur de matériaux de construction
  4. Magasin de bricolage
  5. Magasin de meubles de cuisine
  6. Magasin de plans de travail
  7. Prestataire de réaménagement de cuisine

Écrit par l'entreprise

Solid surface kitchens direct (SSKD) specialise in supplying worktops and kitchens direct to your door at some of the best prices online. We constantly search the market for the best prices and new products to add to our store. We keep our costs as low as possible in order to offer you the best deals at the lowest prices available on the Internet today. You can browse and purchase a whole range of kitchen worktops, kitchen accessories, from replacement doors, laminate kitchen worktops in many designs, colours and styles or maybe choose the amazing look and feel of Solid Surfaces with their non porous surfaces, germs can't penetrate. These work surfaces can enhance and bring beauty to any kitchen. All products we feature are from market leaders, backed by full manufacturer warranty.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

985 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(985)

50 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just received my worktop

Just received my worktop, bang on time, the driver Ivan was a very friendly and helpful, he could not have been better, excellent all round.
A very good service and price. I would highly recommend Solid Surface Kitchens Direct.
Peter Connor.

21 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

worst manger ever

3 septembre 2026
Avis spontané
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Our Customer has stated above worst manager ever, but our manager was on holiday when these events unfolded. Customer was sent an email regarding his delivery day, unfortunately he says he never received the email but that can’t be correct as he replied to the very email that had his delivery date on with his cancellation notification, he did not want to pay the re delivery fee!

When there is a failed delivery we have to pass on the re delivery fee that we get charged. Our customer did not want to pay the re delivery charge, and we refunded his card.

To be honest, we’re not sure how that justifies a one star review, lit wasn’t our mistake.


SSKD Team

Noté 4 sur 5 étoiles

Very Happy. Splashbacks need cut to size though.

The counter tops arrived on time and look great. The only down side was that they wouldnt cut the splashback to size but did so with the counter tops. I live in a flat and it meant we had to leave the 41000mm long splashback on the landing before we can cut it to size to even fit upstairs to my flat. It would be great if the splashback just arrived in two smaller pieces upon request, like the countertops did.

3 août 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Many thanks for the 4 star review. We make it very clear in our emails at the point of enquiry that splasbacks are not able to be cut to size. This service is only available from the manufacturer for worktops. We apologise that customer is disappointed.

SSKD team

Noté 5 sur 5 étoiles

Great company

Great company. Custom made is an island worktop as well as standard kitchen worktop, great quality. Helpful all the way through the process, highly recommend

3 août 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Thanks for the very kind review

SSKD Team

Noté 4 sur 5 étoiles

I bought a kitchen panel

I bought a kitchen panel, door and drawer replacements from this company and the order was smooth and speed of delivery was really great. I received everything in a matter of two business days.
However, the company that shipped the parts made the delivery a bit complicated as the pallet was large. The truck driver was amazing and really helpful, and we managed to unload from the track the delivery.
In unpacking the items I realised that the packing list had everything but two doors were missing. I immediately reported the issue on in the evening and in a matter of 24h I received the missing parts.
The customer service is really proactive, but the communication is basic. You get an acknowledge and they act but not much more in informing you that the missing parts will be delivered the following day.

7 juillet 2026
Avis spontané
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

We would like to thank our Customer for the kind review. Having looked at the two orders we find no notes in our files that we have contacted our distributor concerning any missing parts nor that our customer had contacted us. It might well be that the customer contacted our distributor directly. Any problem should already be always been reported to us so we can deal with it appropriately.. We do however apologise that the customers had a bad experience.

Noté 5 sur 5 étoiles

SSKD deliver on Quality

SSKD deliver on Quality, Cost, Timing and Customer Care. I would recommend this Company to anyone thinking about buying Kitchen Worktops. You will not find any better in the UK.

17 juillet 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Many thanks we really appreciate your comment

Noté 5 sur 5 étoiles

Amazing 5*****

Amazing 5*****
I wish every company in the country operated like this, fantastic service from start to finish.

We’re often quick to leave a bad review when something goes wrong, but rarely take the time to praise when everything goes as it should.
I can highly recommend this company. From purchasing at a very reasonable price to delivery, the communication was excellent and everything arrived on time. Great experience all around.

Keep it up SSKD, give yourselves a bonus this summer.

18 juin 2026
Avis spontané
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Your comments are very much appreciated, it helps us move forward and we're pleased that you were satisfied with your overall experience
Thank you

SSKD Team

Noté 5 sur 5 étoiles

Highly recommend these worktops

Worktops arrived on time and the driver was friendly and pleasant.
The online ordering was simple and
the worktops are great quality.I have had many compliments on how beautiful they are
I would definately recommend this company and their products

4 juin 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Many thanks for your kind review

Noté 5 sur 5 étoiles

Sample arrived which confirmed our…

Sample arrived which confirmed our choice. Placed order arrived on date we chose.
We picked the company from of the Internet so a little hesitant a first but soon put at ease all round an excellent service. Thank You

28 mai 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Thank you so much

Noté 5 sur 5 étoiles

Good communication

Good communication, delivered on time and with care, respectful of my home.

15 mai 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Many thanks, we appreciate it

Noté 5 sur 5 étoiles

Calacatta Ambrosio Worktops and Backsplah

Worktops and backsplash not fitted yet, but so far everything has been smooth running. Lovely product and at a fraction of the price compared to high street suppliers. Highly recommend.

22 avril 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Thank you very much for leaving us this nice review

Noté 5 sur 5 étoiles

Sparkle worktops

Delivered on time with a very helpful driver. The order process was transparent and I was kept informed about the order/ delivery status by email. The goods (worktops) are as described and in perfect condition for a very competitive price. I would certainly use the company again.

25 mars 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Thank you for your review. It helps us so much moving forward.

Noté 1 sur 5 étoiles

If I could leave half a star I would


If I could leave half a star I would. Absolutely the worst experience I’ve had in a long time.
Ordered a worktop, paid for it and delivery. Waited two days to be told, actually that one can’t be delivered to London but you can collect it from Birmingham.
Picked a different one, was told it would arrive Wednesday so I had a carpenter booked in for the following day; then an email to say that actually it would arrive Friday.
Friday, the worktop arrives but no colorfill so I have to put the fitter off again.
A whole day on the phone got me nowhere. Monday comes and I’m told it’s been posted. It’s now Tuesday and I have a worktop on the floor that can’t be fitted.
Their idea of customer service is to suggest they’ll refund me the cost of the colorfill, that I don’t have.
Absolute jokers, no idea of customer service.
Avoid. Avoid. Avoid.
Every word of this is accurate and true.

13 mars 2026
Avis spontané
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Our customer ordered their worktops on Saturday, the 7th of March. On Monday, the 9th, when we reopened, we placed the order with our distributor. We were informed that they no longer deliver to this postcode, to which we were completely unaware at the time.

We notified our customer immediately, and they chose another brand with a different distributor for a Wednesday delivery. On the Tuesday before delivery, we were informed of a vehicle problem and that they would need to rearrange the delivery to Friday. Again, we spoke to our customer and agreed on the new delivery date for Friday.

Due to a picking error, the driver did not deliver the colourfil with the worktops. We asked our distributor to send a colorfil out on Monday via Royal Mail, and by yesterday, Tuesday, this had not been received. We have today, as a precaution, asked for another adhesive to be mailed to our customer, all of which, of course, are free of charge.

We completely understand our customers' frustration, and we absolutely apologise for the problems arising from this order.

We do feel we are doing all we can and will continue to do so until the order has been fulfilled.

A refund has already been issued for the original missing adhesive.

SSKD Team

Noté 5 sur 5 étoiles

Love it

Took a gamble buying this as I couldn't find any photos of it in a kitchen...and I love it! Excellent price, delivery was on time, driver very pleasant. Can't wait for it to be fitted! Would use this company again without hesitation.

17 mars 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Thank you so much for the glowing review we are very grateful

Noté 5 sur 5 étoiles

Love the surface

Love the surface, customer service and delivery great

5 mars 2026
Logo de Solid Surface Kitchens Direct (SSKD)

Réponse de Solid Surface Kitchens Direct (SSKD)

Many thanks for your kind review

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus