i've read all the bad reviews thinking my order might be different, it was not. i had faith when i was told my package entered the US and passed through customs but here i am a month after i placed my... Voir plus
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Package hasn’t arrived. Royal mail said it delivered weeks ago, nothing at my door. USPS says it’s in customs for over a month now. Asked for a refund, no response, no money back.
I’ve made multiple orders from this company and have always been great. The other day i made an order and some items did not arrive due to them being out of stock, i got in touch and responded the sam... Voir plus
SnusHaven is my absolute favorite shop for nicotine products! I’ve placed several orders before, and everything has always gone smoothly. With my latest order, I had a small issue, but Ian fro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a UK based nicotine pouch distributor, we strive to create the best customer experience every time.
Coordonnées de contact
Royaume-Uni
- Reuben@snushaven.co.uk
- snushaven.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Best brand
Great brand, amazing customer service prices are very good wouldn’t buy from any other site
I ordered there for my first time and…
I ordered there for my first time and it was great, it came just after a week of ordering. I would buy again just if I had the money
Excellent Service
Great experience ordering with snushaven, my package came on time and i got an extra tub. would recommend
My customer service with Ian was such…
My customer service with Ian was such Good experience, easily the best experience I have had with any company, he helped me so much and got my problem fixed.
I placed an order from snushaven hoping…
I placed an order from snushaven hoping to have a good experience and so far have not. I ordered on the 28th and since than had an email saying they were having shipping issues but my order wasn’t affected according to Reuben who I spoke with through email. but still there has been no movement
(Update). Everything has been corrected with snushaven response to emails. I just hope shipping goes well with royal mail. I would recommend them completely
(Ending) Got my product, camo was wrong mg and killa dark cherry was not sent but they sent killa cherry cola. Also no free tub like advertised. But overall decent experience.
Amazing site
unfortunately there were misunderstandings with the package, however the package is arriving after I wrote to the assistance, super helpful, thank Ian for assisting me, I highly recommend this site!❤️
So i have problems with my delivery and…
So i have problems with my delivery and i wrote to snushaven instagram, and Ian help me to solve the problem, brilliant work from him, very cool guy and shop also!! Recommend to all of you to order from snus haven
great website
great website. huge variety of differend pouches for your daily need. 10/10
Great customer service
Great customer service, there was a issue with my package and Ian helped me a lot had very good communication and sent me a new one right away super happy with everything definitely will order again.
the customer support is really great
the customer support is really great, i had an inconvenience with my package because of the courier and Ian really helped me.
Thank you Ian
all around was great service by Ian had lost my order and managed to get me my order back and add on a couple of tubs which i wanted while catering around the fact a couple tubs i wanted were out of stock. 100% the best service ive had dealing with customer service about snus.
Shout out to Reuben for helping me out…
Shout out to Reuben for helping me out great guy and great customer service.
Really great customer service
Really great customer service! Highly recommend to order from snushaven!
Came on time with a free tub
Came on time, had fresh stock - even got a free tub.
Mi gusta mucho
Always really good service even when i…
Always really good service even when i f up my address
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