The Sofa Company Avis 

2 563
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everyone was so helpful they advised me about delivery dates and arranged for a date suitable for me, also the price for two settees was amazing I would gladly recommend this company

Noté 5 sur 5 étoiles

Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Voir plus

Noté 4 sur 5 étoiles

We got 2 sofas for half the price we paid for 1 inferior sofa previously. The offer of delivery in 2 days was for pallets delivery for self assembly . We had to wait a week longer for 2 men and assemb... Voir plus

Noté 5 sur 5 étoiles

Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de salon

Informations provenant de diverses sources externes

At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.

Free Delivery on All Products

We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.

Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,6

Tous les avis

(2 563)

92 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic customer service and product

Can’t say enough how good they are. From the day I decided to buy a chair from them (which they help a lot to decide which one would be good for me) and the day with their help on the phone to set it up.
After 6 mouth was a very small problem with my chair and with one phone call they sent me a new replacement. Fantastic customer service which you don’t see n many places now. Thank you guys (especially Lee) for looking after me and you have customer for life.

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Simple ordering system

Simple ordering system.
Kept up to date with delivery notifications.
Furniture arrived in good time.
Everything was as expected.
Thanks very much.

16 décembre 2025
Noté 5 sur 5 étoiles

Really pleased with my leather…

Really pleased with my leather riser/recliner chair. I checked the dimensions before buying to ensure it was the one to suit my lounge ( I had shortlisted 4 ) i was a bit nervous about buying without trying but it is perfect for my needs.
Delivery was just within the 2 week window but the delivery company were easily contactable and very helpful.i bought the chair during the Black Friday sale so I expect they were busy fulfilling pre Xmas orders.

16 décembre 2025
Noté 3 sur 5 étoiles

when unpacked found arm out of shape…

when unpacked found arm out of shape from packing and has not righted itself.
and the legs/base are darker than shown.

1 décembre 2025
Logo de The Sofa Company

Réponse de The Sofa Company

Dear Roger

Thanks for taking the time to write a review, and thanks for taking my call yesterday.

If you can forward pictures of the damaged arm to sales@sofa-company.co.uk and we will investigate this immediately and come back to you with a suitable resolution.

Many Thanks
Lee
Customer Service Manager
Sofa Company
01803 500810

Noté 5 sur 5 étoiles

This was the first time I have dealt…

This was the first time I have dealt with this company.
A really good experience, I placed an order for a tub chair, paid and had an email by return confirming the order, next a call with extra info about the delivery and company who would deliver and it would be the next day. Brilliant service and the chair is perfect..

18 novembre 2025
Noté 5 sur 5 étoiles

Great price

Great price, very friendly staff member who contacted me about my purchase. So pleased with my swivel chair, looks great and not too difficult to assemble.

18 novembre 2025
Noté 5 sur 5 étoiles

So impressed

I ordered a3seat sofa and a riser recliner massage chair . 2 days before they arrived I was very ill in hospital. When I was discharged and came home this furniture was stunning . It’s all so comfortable and soft . Thanks for making this so good and the 2 men that delivered were really good especially as my husband is fully deaf. Would recommend this company very highly. Thanks again .

24 octobre 2025
Noté 5 sur 5 étoiles

A good and recommended supplier, many thanks

Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described.
The free swatch sample was a very useful service and meant that we were confident that the seats would match our decor before ordering.
The seat themselves are well made, comfortable and excellent value

11 novembre 2025

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