We came to Bolton store today with the intention to look round couple of stores before making our choice. But was attended to by one of the most outstanding sales representatives called Chris. He gav... Voir plus
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Gary was absolutely fantastic to speak to in the store today. We are moving house soon and was coming in to have a look around at potential sofas. Gary explained that they offer home buyers package.... Voir plus
Myself and my partner visited the Horwich store today, we were greeted by Lauren, she was super friendly and knowledgeable! Everything was explained and she guided us through the process of choosing o... Voir plus
Joanne in the Warrington store was amazing she explained everything very well and put are minds at so much ease. She was friendly and very knowledgeable about the products. Gary was also a great help... Voir plus
A répondu à 4 % de ses avis négatifs
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Excellent sofa place
Excellent sofa place u can choose any fabric and style any size. Can’t believe my luck found just what we want at an excellent price with a free footstool. The staff were chatty friendly really knowledgable and not pushy, all round amazing service would definitely recommend!
Joanne was absolutely amazing
Joanne was absolutely amazing from start to finish. She helped us choose the perfect mattress and sofa, really listening to what we wanted and giving great advice without any pressure. Her customer service was outstanding and made the whole experience enjoyable. We’re so happy with our purchases, thank you so much Joanne.
Went to the store in Warrington to find…
Went to the store in Warrington to find a sofa and there were so many I was undecided. I was ready to leave when a lovely staff member called Joanne came to help. We discussed how we lived and what would be the best fit for our home. Her knowledge was great and we came away with the best sofa .Absolutely love it and I will definitely be shopping there again. Staff are so helpful and genuine. I even bought a bed.
Great advice from Joanne and Julie who…
Great advice from Joanne and Julie in the Warrington store who helped us find the perfect, affordable bed
I visited the Bolton branch
I visited the Bolton branch, they do sofas that are made to measure and i must say the choice is endless. I was greeted by a lovely chap called Immy who works weekends please see him in store as he was really helpful.
Excellent service in store from Julie
Excellent service in store from Julie. Very Helpful with all aspects of the sale
Poor - less than 1 star!
We ordered a sofa from the Middlebrook store in September - guaranteed for Christmas. It didn't arrive. Told it would be with us four weeks after Christmas. Surprise surprise, no sofa after four weeks. When the sofa finally arrived 7 weeks late, the quality was really disappointing and not acceptable for a new sofa. We immediately raised concerns regarding this, but we then had another battle to return the faulty, poorly made item. We have finally received our deposit back. We are still waiting for the return of the first months' interest free credit installment and the agreed compensation amount which was promised to us after us not having our sofa for Christmas.
We are so so disappointed with this company. They have caused so much unnecessary stress. Trying to communicate with them is extremely difficult - we had to travel to store to get answers each time. The broken promises and the poor quality of the final product were really upsetting.
Do not buy from this company!!!!!
Preston Sofa store
We visited the Preston store again. After being so pleased with our first visit. This time we were looking to purchase a suite. Justin is amazing. He is so friendly and knowledgeable about all the suites. I must have drove him daft but he remained polite, cheerful and helpful. Great service.
Joanne was really great and so helpful
Joanne was really great and so helpful, couldn’t do enough for us. Whole process really straight forward and sofa ordered.
Very nice store
Very nice store. Staff are polite and extremely helpful, no pressure sell but there when needed which is what we like. After an hour of comfort and a lovely cup of tea our new sofa was ordered with ease. I will be highly recommending Michelle @ the Bolton store. Thank you
Was struggling to find sofas to fit…
Was struggling to find sofas to fit walked into sofa superstore at Bolton and was greeted by Michelle who informed me of there made to measure she was patient and caring finally left after ordering my new sofa would highly recommended sofa superstore Bolton and Michelle
What a lovely friendly family store
What a lovely friendly family store. Huge selection, knowledgeable and helpful staff with no pressured to buy but we did buy a bespoke sofa tailored to our measurements. Would definitely recommend and will be back. Thanks Gary F you were fab.
We had excellent service from Garry F…
We had excellent service from Garry F who was very helpful and knowledgeable and helped us with the process of buying a sofa
Came in made very welcome
Came in made very welcome
No pressure sale
Michelle and immi were lovely banter was needed and makes a sale easier.
Great service and friendly staff
What a lovely bunch of staff at the Sofa Superstore (Warrington). The help and advice given by Joanne made buying a bed so easy, she left us alone to try each one, with no pressure to make a purchase. Came back after measuring and completed the sale. Would definitely recommend!
Joanne was amazing and I really enjoyed…
Joanne was amazing and I really enjoyed my experience in store Everyone was really friendly and helpful Will definitely return
Lauren was extremely helpful.
Lauren was extremely helpful at the Horwich retail park store. Gave really clear explanations of all the products and offered a fantastic deal on the combination of 3 and 2 seat sofa.
Stuart was very patient and very well…
Stuart was very patient and very well mannered salesman. We will be back again.
We helped by Gary F really helpful,polite and so friendly he made the purchase easy So happy for choosing sofasuperstore
We helped by Gary F
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