Sofology - Reading Avis 2 309

TrustScore 5 sur 5

4,8

Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited the Reading store on the 5th June and have to say, the customer service was amazing! The staff were really friendly and very informative, but most importantly not pushy like other sofa stores... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great shopping experience Greeted with a coffee No pressure sales people Looked around at leisure, sat & chatted with the staff about the many choices on offer

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The Knowledge

The Knowledge, helpfullness and friendliness of the person dealing with our need to find what we wanted

11 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

A fantastic service

A fantastic service. Yassir was very helpful and friendly.

15 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

Great staff

Great staff, Sarah helped us through the whole process really easy great price for sofa and chair my mum is elderly Sarah was very patient and even got a cup of coffee.
You can set account up do you track the order so brilliant

15 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great service from Reading store

Monday morning went into Sofology store with my daughter just to look at sofa's the sales man was so nice and understanding and there was no pressure. I found the one that I quite like and decided to buy two. The salesman was very helpful, so can thoroughly recommend them

10 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Eve who served us was so nice

Eve who served us was so nice, knowledgeable and relaxing to talk to.

9 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Extremely Helpful Staff

We were torn between two sofas but once we settled on the one we wanted Sarah in the Reading branch was extremely helpful and walked us through the process and all the care needed for our new product. Extremely happy with the process and the friendly staff. Highly recommend!

9 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Faran was an excellent sale person.

Faran was an excellent sale person, who provided an amazing customer services. Helped me make some hard decisions, with great critique.

8 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great no frills customer service

Great no frills customer service, explaining well all the details

8 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great service and very knowledgable

Great service and very knowledgable, Yasir was great.

8 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Very helpful staff

7 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

A great place to buy furniture

Very friendly, great service.

7 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

This experience was super simple

This experience was super simple, well-explained and no pushy sales tactics - spot on!

6 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Eve at Reading Sofology

We visited Reading store. We were greeted by Eve. Wow what a credit she is to your company. She was very informative and didn’t rush us at all. We told her what kind of sofa we were looking for and she showed us several.
We didn’t buy either of the two sofas we had seen on line instead we bought a different set that Eve showed us. We really can’t praise her enough. Her coffee making skills are very good too.

5 novembre 2025
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Réponse de Sofology - Reading

Thank you for sharing your experience at our Reading store. We're delighted that Eve made a positive impression and helped you find the perfect sofa set.

We're also pleased you enjoyed her coffee-making skills! Your kind words and 5-star rating will be shared with Eve and our team.

If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Reading.

Noté 5 sur 5 étoiles

very helpful

very helpful. easy going. no pressure, no problem at all

4 novembre 2025
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Réponse de Sofology - Reading



Hello, thank you for taking the time to leave a review on your positive experience with us.

Noté 5 sur 5 étoiles

There is an extensive range of…

There is an extensive range of furniture, different styles and designs. All with many options of coverings and colours. The staff are helpful and knowledgeable making the whole choosing and purchasing process relatively straightforward.

31 octobre 2025
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Réponse de Sofology - Reading

Thank you for sharing your positive experience at Sofology Reading. We're glad you enjoyed our wide range of furniture and found our staff knowledgeable and helpful during your purchase.

Your feedback is valuable, and we're pleased to have met your expectations. If you have any questions or need assistance in the future, please reach out.

We look forward to welcoming you back soon.

Noté 5 sur 5 étoiles

Friendly and attentive

Hamza was great at dealing with all my requests in an efficient manner. Super friendly and helpful.

3 novembre 2025
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Réponse de Sofology - Reading

Thank you for taking the time to write this great review!

Noté 5 sur 5 étoiles

Staff were friendly but not pushy.

Staff were friendly but not pushy.
Gave us a lot of information about the product.

30 octobre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

2 Sofas

Sarah was great

2 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

An excellent experience.

A truly professional welcome on both occasions we visited
Excellent service throughout.
The store in Reading should be very proud of their treatment and service to their customers.
Thankyou all.

30 octobre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great buying experience

Eve was incredibly helpful, patient! and a joy to spend several hours with while we tried many sofas, and finally ordered a beautiful corner chaise set.

2 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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