Sohimi Avis 

146
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Don’t use this site ordered item told out of stock and to choose another item only problem can’t get in touch with them every time I try to contact them Mail says can’t deliver can’t phone don’t use t... Voir plus

Noté 5 sur 5 étoiles

I absolutely loved the toy that I received! I was worried at first ordering, but the customer service reps answered all my questions. I especially love how quick Sohimi was too ship out.

Noté 5 sur 5 étoiles

I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Voir plus

Noté 5 sur 5 étoiles

Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de sex-toy
  2. Magasin d'accessoires de massage

Écrit par l'entreprise

Sex toys online shopping at Sohimi will be the great experience. We are the best online sex toy shop in USA offering the exclusive range of sex toys for sale online at discounted price. Buy sex toys online from the great selection of vibrators, male masturbators, BDSM bondage stuffs, Penis rings, etc.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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3,6

Tous les avis

(146)

70 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Review of delivery times

Sohimi has contacted me and told me the reason for the longer than normal delay is that my purchase was out of stock in the U.S. and had to be shipped from China. Tracking now shows the package has cleared customs so it will be delivered shortly.

Other than this one little glitch I have been more than happy with Sohimi customer service and the care they provide to their customers. I will not hesitate to reorder from them in the future.

27 octobre 2024
Logo de Sohimi

Réponse de Sohimi

Thanks for your kind understanding.

Noté 3 sur 5 étoiles

Not impressed 2 out of 3 I have.

I've bought 3 so far. The first was Black night which was flawless for a year. Stopped recharging Now there are so many to choose from it's very confusing. So read them carefully. The second I bought replace the last. But it only has twisting motion. The third I read carefully and still ordered wrong. It had vibration and trusting, but no twisting motion. Worse part is it arrived broken. I was able to open it and had a broken screw in one of the thrusting section. I was able to steal a piece to work out of the other 2 to fix it. The black knight to me was the best but only last a year. The website should have a filter that you can check mark what you are looking for. Like, thrusting, twisting, vibration and so on. But they don't. And they only take returns if the quality is no good. Not impressed.

29 octobre 2024
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Réponse de Sohimi

Thank you for your feedback. Regarding the filter you mentioned, we will update this function later. In addition, regarding product issues, if the product you received has any quality problems, you can contact us and we can resend the product for free. Thank you for your support.

Noté 4 sur 5 étoiles

Works as designed.

Safe, discrete packaging and the product was intact and functioned as advertised.

29 octobre 2024
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Réponse de Sohimi

We are glad that you are satisfied with our products and thank you for your support!

Noté 5 sur 5 étoiles

It's nice to buy a product that does…

It's nice to buy a product that does works the way it is advertised

4 novembre 2024
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Réponse de Sohimi

we are very happy to hear this news, and we are honored that the product can bring you happiness. Thank you for your support.

Noté 5 sur 5 étoiles

Back to life

Two thumbs up for this product. This product is gentle and it takes me to a full climax with in minutes. Buy it now!!

28 octobre 2024
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Réponse de Sohimi

We are very happy to hear such news. Thank you for your support, and we hope you can have more happiness!

Noté 3 sur 5 étoiles

Shipment comes but long delivery time

Made order seven days ago. No shipment has yet been made although I got confirmation of payment. Update: Shipment came but after a long waiting period. Please be aware of time of delivery.

30 octobre 2024
Avis spontané
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Réponse de Sohimi

Hello,

Since some products are out of stock in your country or region, they will be shipped from overseas, so the shipping time will be longer. I hope you can understand, thank you.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, they quickly responded to my request and contacted the factory for a replacement part.

17 octobre 2024
Avis spontané
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Réponse de Sohimi

Thanks for your support.

Noté 1 sur 5 étoiles

Missing and damaged items

I ordered 3 items and never received the 3rd item. The other two items came individually and one of them was damaged upon delivery (not the box, the item inside the perfectly fine box was ripped). Just unhappy with the delivery and the fact that I'm missing a third of my order led to this review.

Update: I did receive the 3rd item almost a week after the other two (about 5 days after I posted this review).

24 septembre 2024
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Réponse de Sohimi

Hello, If it is damaged or you didn't receive it, please feel free to contact us, we'll do our best to offer help, thanks for your support. In addition, we checked your order, all items are delivered, hope you can enjoy it. As we have warehouses in the US, DE, JP, CA and China, some items are shipped overseas, so it will take longer than local warehouse shipping. Hope you can understand, thanks.

Noté 5 sur 5 étoiles

Fun toy

THis is a fun toy for two, single as well.

13 septembre 2024
Avis spontané
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Réponse de Sohimi

Thanks for your support.

Noté 5 sur 5 étoiles

the person who helped me

the person who helped me, kept me reliably up to date with the whole process and was able to alter my order when I needed changes. Overall very helpful customer service and a very pleasant ordering experience. Thank you

2 septembre 2024
Avis spontané
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Réponse de Sohimi

Hello,

We are glad to offer any help for your order, thanks for your support.

Noté 5 sur 5 étoiles

Satisfaction

Ordered for the 1st time as the website was easy to use and prices seemed very good. Shipping times were reasonable and what was most impressive was the service received. They were very responsive and helpful, too. What else do you need to know as they checked all the boxes.

26 août 2024
Avis spontané
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Réponse de Sohimi

Thanks for your support.

Noté 5 sur 5 étoiles

I have purchased numerous items from…

I have purchased numerous items from sohimi over the last two years. Their products are of a high quality and reasonably priced. The customer service response is quite good and they stand behind their products. I highly recommend their male masturbation devices as they are quite satisfying and never disappoint.

16 août 2024
Avis spontané
Logo de Sohimi

Réponse de Sohimi

Hello,

We are so glad to hear that, thanks for your review, We will always insist on providing customers with high-quality products and better services, thank you for your support.

Noté 5 sur 5 étoiles

Excellent products

Excellent products, very good prices, very serious site. Shipping times are not very fast, but from China it is quite normal

9 août 2024
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Réponse de Sohimi

Hello, Thanks for your review, we have warehouses at US, Japan, China and Europe, some orders can be shipped out from local warehouse, some are from oversea, hope you can enjoy your toy, thanks.

Noté 5 sur 5 étoiles

This is a great company to buy from!

This is a great company to buy from. I purchased something with an old discount code and then noticed the new discount code was for even more money. They were nice enough to give me a partial refund since I’ve already placed the order. I have bought from them three times now and will buy from them in the future.

14 août 2024
Avis spontané
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Réponse de Sohimi

Hello, thanks for your review, we are pleasure to offer you better goods and service. Have a nice day!

Noté 5 sur 5 étoiles

Customer service was great

Customer service was great. They were quick to respond. They were kind and helped make things right.

19 juin 2024
Avis spontané
Logo de Sohimi

Réponse de Sohimi

Thanks for your support.

Noté 1 sur 5 étoiles

Dont buy I paid for nothing they stole my money

LAST WEEK I ORDER SOMETHING VERY NICE FOR PLEASURE. I wait for my order i write the support for having information... They said to me my order arrive on 24 already but I never have my order! They dont want send me another toys or refund it's sad. I wrote many time they dont do nothing i lost with sohimi they dont fixe nothing... They tool me it's delivery but it's not true it's lie they stole my money be careful!!! THATS NOT WRIGHT DONT BUY FROM IM

23 avril 2024
Avis spontané
Logo de Sohimi

Réponse de Sohimi

We do ship the goods at the first time. To ensure the timeliness of delivery, sometimes we ship through Amazon. Through logistics inquiries and a large number of checks, it shows that the product has been delivered and placed as per your request. If you have any questions, you can confirm and contact our customer service again.

Noté 1 sur 5 étoiles

Absolutely a scam

Absolutely a scam. Support is no help, claimed my order was delivered one day after I ordered and provided no shipping information. Go else where these are scammers

27 février 2024
Avis spontané
Logo de Sohimi

Réponse de Sohimi

Each of our orders will have corresponding shipping email alerts. Both the order number and logistics distribution information will be sent to users in a timely manner. If you have any questions about this, you can contact our customer service email and provide your order number, and we can also help you query.

Noté 1 sur 5 étoiles

Bought from the UK shop (.co.uk)

Bought from the UK shop (.co.uk) - their slick website with lots of reviews claims they provide fast shipping via UPS, DHL etc. First red flag was when the PayPal receipt was all in Chinese and the payment had been sent to a dodgy looking Chinese email address. In fact the item was dispatched from China via the courier Yun Express and took 6 weeks to arrive to the UK. Tracking was extremely limited (1 week in between scans) so it appeared the item had been lost every time I went to track it. It was sitting around in the UK for 2 weeks before being handed over to Royal Mail for final delivery, and the customs label declared my £95 worth of goods as a free gift with nominal value £2 - so they're knowingly breaking the law too by falsely declaring information to customs. As for the toys themselves... well they're good, but I won't buy from the Sohimi website again. Lots of third party sellers who provide faster delivery.

15 février 2022
Avis spontané
Logo de Sohimi

Réponse de Sohimi

Hello, We are sorry for delay, as some items are in stock at UK warehouse or DE warehouse, if not, your order will be shipped out from China factory. So it might take longer, hope you can understand, thanks.

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