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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic quick service. Love my lights, garden looks beautiful at night. When I contacted the company regarding one of the solar panels not charging. They immediately got back to me and said they wo... Voir plus

Noté 5 sur 5 étoiles

My experience with Solar garden has been exceptional! Around 2 years ago I purchased about 30 ground Solar lights for around our home as lighting was quite minimal in our street. Over time they s... Voir plus

Noté 4 sur 5 étoiles

Our new outdoor lights are perfect. They brighten up our front yard and highlight our date palm exactly as I had hoped. Unfortunately they initially were lost in transit - however as soon as I contac... Voir plus

Noté 5 sur 5 étoiles

Solagarden would have to be the best company to deal with .... firstly their lights are a game changer in my outdoor area...outlast any solar lights ive ever had.... customer service is fabulous..... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

639 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(639)

230 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

solargarden has got it all together.

solargarden has got it all together.
On a recent order there was a problem at the payment stage so i asked Solar garden for advice and help this was late afternoon, i had a reply with the hour asking for more inf which i gave.
i had a reply at 10pm at night saying all fixed and problem rectified.
it appears that this mob are the real deal with great communication skills and customer service and the productas arent bad either.

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wow!

Wow, the best Customer Service experience I’ve ever had. I purchased the Festoon Lights and 4 sets of Firefly lights. I love them. No assembly required. When I had a concern in regard to how long my lights were staying on for ( Melbourne winter dark and gloomy with very little sunlight) Paul responded to my email immediately. He assured me it would be due to the weak sunlight and less daylight hours and that if there were any problems once the longer days arrived with more sunlight, the lights would be replaced at no charge. He then followed up with me a week later. I wouldn’t hesitate in recommending the products I purchased. My next purchase will be the Spitlights for my front garden.

16 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic products and service

I couldn't be happier with both the products and the customer service from this company.

I purchased several solar lighting products, and whilst one type of light unfortunately stopped working, all of the others have continued to perform perfectly. I contacted the company about the faulty item, and they responded immediately. There was no lengthy process and no hassle whatsoever—they simply arranged a replacement without hesitation.

It's refreshing to deal with a company that genuinely stands behind its products and values its customers. Their customer service is outstanding: friendly, efficient, and professional from start to finish.

I highly recommend this company to anyone looking for quality solar lighting backed by exceptional after-sales support. It's rare to find service this good these days, and they've certainly earned my trust and future business.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I have purchased several sets of solar…

I have purchased several sets of solar lights for myself and family. They have proven to be a great product, reliable and look great. We have only just replaced the first solar panel after 4 years on continuous use. The lights have been left on the entire time during our frosty winters and scorching summer sun. The customer service is excellent and fast delivery. I would highly recommend this product.

18 juin 2026
Noté 5 sur 5 étoiles

Excellent pre/post sale customer…

Excellent pre/post sale customer service.
Solagarden go out out of their way to deliver a product that works and is reliable.... no hassles.
In this case the 6" battery chainsaw and associated items.
Very highly recommended.

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

It was an all-round great experience

It was an all-round great experience.
I first bought a solar festoon set in 2022 for $129.
It came quickly and was exactly as described, and I had it on every night for 4 years - looking great.
When it stopped working a few weeks ago, I emailed them as I see there's a lifetime guarantee.
Paul answered my email almost immediately to tell me the lifetime guarantee didn't start till 2023 - but still are replacing it free of charge!!!
Absolutely trustworthy -- great product, great service.
I recommend them unreservedly.

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Would highly reccomend

Love the lights but didn’t get the remote but emailed and they quickly responded and one was sent in the post.

18 juin 2026
Logo de SolaGarden

Réponse de SolaGarden

We have replied to your email and sent a new parcel for the missing remote. The remote has been delivered. https://www.aramex.co.nz/tools/track?l=MX0038199700

Noté 5 sur 5 étoiles

Customer Service

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the response was immediate and he informed me that replacements would be sent out straight away. That is what I call great customer service. Big thanks Paul.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

I emailed Paul with a problem with my solar lights .
He could not have been more helpful. He responded promptly and was very courteous .
The problem could not be resolved so Paul has ordered a new set of lights for me.
I highly recommend this company to anyone thinking of purchasing Solar Lights.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

AWSOME customer service

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working.
I contacted management and they responded the next day and a replacement is on the way. That’s really good customer service.
I believe the seal on the switch was faulty so a random issue in my option but very impressed with their response

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Replacement Festoon Solar Lights

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden.
We have 2 sets of festoon lights. I could not remember when we had purchased them. When one set stopped working all together & the other partly stopped working, I contacted the company by email. I received a quick response from Paul, who had found our purchase date, being 4 years ago.
They now offer lifetime replacement. This only started in 2024.
I was absolutely thrilled to be told that the company in good faith would send us 1 replacement set, even though ours were purchased before this came into affect.
Please support this company, they go above & beyond.

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Awsome product and service

We have had the solar lights that have been going, rain, hail and shine. I buy them as presents for family. I highly recommend this company. Excellent service, good communication and great products. You wont be disappointed purchasing from this company.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Big HUGE shoutout to Paul and SolaGarden.

Big HUGE shoutout to Paul (and others) from SolaGarden.
Greatly appreciated the quick, professional follow-up customer service to our after sales enquiry and the no hassle replacement of a part for our 6" battery powered chainsaw. It's a little beauty of a product and is highly recommended.
Would surely recommend their products to others as needed. Thanks. John T.

16 juin 2026
Avis spontané

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