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Lisez les avis des autres

Noté 5 sur 5 étoiles

The initial engagement was great and when when we got into the project delivery, the fitters were prompt in their arrival and completed the fitting to a high standard. We had an issue with the "top h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Solar frame have been great from start to finish. They communicated with us at all times and have been true to their word, meeting all of our expectations. The windows and doors are of exceptional q... Voir plus

Noté 5 sur 5 étoiles

We had our garden studio built around a month ago - and although we’re still working through decorating and furnishing, we love it. I can’t remember what our garden looked like without it.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having project managed renovations before, it was really lovely to work with a team of experts who genuinely cared about the work they were doing, and that everything was right. We're really hap... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'installation des fenêtres
  2. aussi dans
  3. Installateur de double vitrage
  4. Magasin de rénovation
  5. Société de construction

Écrit par l'entreprise

SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes. Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home. Rest assured that all of our quality home improvement products are extremely stylish and low maintenance. Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

963 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(963)

184 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Solar Frame Transformed our 34 year old Wooden Conservatory

Solar Frame transformed our 34 year old wooden conservatory, we are delighted with our new garden room! The installation team were excellent, we were extremely impressed by their attention to detail, finish to the roof etc. Everyone was polite, friendly and hardworking!
We can now enjoy our bright, insulated, modern space completed in time for Spring & Summer.

16 février 2026
Avis spontané
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Réponse de SolarFrame

Thank you for your lovely review! We’re so pleased to hear how happy you are with the transformation and that your conservatory has been transformed into a bright, modern space just in time for Spring and Summer.

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff. Considering the really awful weather they performed superbly.

9 février 2026
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star review.

Noté 5 sur 5 étoiles

Let’s face it……

Let’s face it, no one WANTS to have to buy windows and doors, but the staff I dealt with at SolarFrame, from the original sales staff, surveyors, support staff and fitters were all spot on. There were a couple of minor hiccups through the process, but these were all dealt with quickly and efficiently.
The price was reasonable, not the cheapest, but I seem to have received good service and products.
I would happily use them again and recommend them to others

18 février 2026
Avis spontané
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Réponse de SolarFrame

Thank you for your review. While we always aim for a completely smooth process, we’re glad any minor hiccups were resolved quickly and efficiently. It’s great to know you feel you received both good service and quality products.

Noté 5 sur 5 étoiles

Solar frame were fantastic

Solar frame were fantastic, reliable, everything and everyone turned up when they were supposed to.
They were £5000 cheaper than the nearest quote. Julia salmon was our coordinater and she was brilliant and always there if you needed her .

23 février 2026
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Réponse de SolarFrame

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with our team.

Noté 5 sur 5 étoiles

Thank you solarframe i carnt thank you…very happy with the finished result would definitely recommend to others

Thank you solarframe i carnt thank you enough for my conservatory roof it’s made such a difference now cooler in the summer and a lot warmer in winter. From day one everyone worked as a team all ways on time cleaned up every time they left my conservatory now looks amazing with the spotlight everyone comments about the huge difference would definitely recommend to friends. Mrs Lynne mills Sheffield

23 mars 2026
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Réponse de SolarFrame

Thank you so much for your lovely feedback, Mrs Mills! We’re thrilled to hear how much of a difference your new conservatory roof has made, keeping it cooler in summer and warmer in winter. It’s great to know the team made a positive impression and left everything clean and tidy each day. We’re so pleased you’re enjoying the finished look, especially the spotlights, and truly appreciate your recommendation to friends.

Noté 5 sur 5 étoiles

Good product and great customer service

Good customer service. Great conservatory roof. We had an acrylic roof on our conservatory. It was unworkably hot in summer and too cold in winter. We needed central heating in there and underfloor heating. Now, it's the most insulated room in the house. we no longer need the underfloor heating, and the small radiator is turned down to 1. We are very pleased.

Exceptional communication throughout. When a fitter was injured, they kept us informed of updates to the fitting schedule all the way through. Good aftercare for a minor issue that came up. They even phoned up with a courtesy call 6 months later to check we didn't have any issues.

Would recommend.

Ref 10848

12 mai 2025
Avis spontané
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Réponse de SolarFrame

Thank you for your detailed feedback! We’re delighted to hear how much of a difference your new conservatory roof has made, creating a comfortable space all year round. It’s also great to know our team kept you well informed throughout and that our aftercare met your expectations. We really appreciate your recommendation and will be sure to share your kind comments with the team.

Noté 5 sur 5 étoiles

Bay window

This is the second time ive been to solarframe. They’ve fitted a lovely large bay window now im draft free and it looks great. A good experience all round from office staff to fitters.

13 février 2026
Avis spontané
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Réponse de SolarFrame

Thank you for your lovely 5* review!

Noté 5 sur 5 étoiles

Excellent from Start to finish

Excellent from Start to finish - great communication, lovely workmen (big job so had window installers, builder and plasterer - all pleasant, tidy etc). Connor in the office was a brilliant liaison point and dealt with all my queries.
(11708)

19 mars 2026
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star review!

Noté 5 sur 5 étoiles

All goods

All, very goods

26 février 2026
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Réponse de SolarFrame

Thank you for your review!

Noté 5 sur 5 étoiles

Very efficient and well organised

Very efficient and well organised. Everything went in accordance with the agreed plan. The technicians were very friendly and eager to help in minimising any dust or disruption.
I thoroughly recommend them , and congratulate them on a job well done.
Our conservatory is much warmer now in cold weather and free from any water ingress.

6 mars 2026
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Réponse de SolarFrame

Thank you for your great review!

We’re really pleased everything went to plan and that the team helped keep disruption to a minimum. It’s fantastic to hear your conservatory is now warmer and free from water ingress.

We truly appreciate your recommendation!

Noté 5 sur 5 étoiles

good company

i have used solar frame in the past and i have just used them again for a back door great job not many companies you can trust

9 février 2026
Avis spontané
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Réponse de SolarFrame

Thank you for your 5-star review!

Noté 4 sur 5 étoiles

We chose Solar Frame to replace our…

We chose Solar Frame to replace our polycarbonate roof with a solid roof.
They have an impressive showroom at Rotherham and had just what we wanted.
The job 11500 was delayed due to the weather and didn’t get off to a great start, there were several issues and team changes. Connor and Wayne helped to resolve the issues and get the job back on track.
Jordan, Ben and Andy
completed the job to a very high standard and we are delighted with the end result. Special thanks to Andy who was exceptional.
The new roof has made such a difference, it is warmer, quieter and looks fantastic. Thank you Solar Frame and the team.

31 janvier 2026
Avis spontané
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Réponse de SolarFrame

Thank you for your review and for choosing Solar Frame.

We’re delighted to hear that you’re so pleased with your new solid roof and that it has made such a difference to the warmth, noise and overall look of your space. While we’re sorry the project had a few challenges at the start due to weather and team changes, we appreciate your patience while we worked to resolve them.

It’s great to hear Connor and Wayne helped get things back on track, and we’ll be sure to pass on your kind comments.

Noté 1 sur 5 étoiles

Windows installed January 26

Windows installed January 26 , I paid £550 for additional light oak window boards not Duraboard - however we always opted for Duraboard in previous properties as it’s more durable looks far better and gives a solid finish . The ones we had installed with Solarframe have been awful we are still waiting for a replacement for the upstairs and downstair window due to flaws in the wrap on the plastic window sill covering. Been waiting since January .

Also waiting for a glass panel to be replaced in the porch due to a black mark in the glass .

We do need a conservatory replacement soon but I certainly would not do business with Solar frame again . The whole experience has been a mess from the windows getting installed then decided to install the soffits and facias which was a very dirty job , the newly fitted windows ended up full of dusty debris stuck in the seals and crevice's from the old eaves . A more sensible arrangement would have been to do the soffits first then the windows which I did suggest . However it was not taken on board .

Still waiting for the work to be complete
Solar frame have been pushing me for feedback which I declined before . They have me 2 £250 vouchers to pass into friends or family wanting work done I wouldn’t recommend .

Had a cheaper quote with Coral wish we had took our business there now .

26 février 2026
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Réponse de SolarFrame

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience has not met the high standards we aim to deliver, and we appreciate the opportunity to respond.

Firstly, we’re pleased to hear there were no concerns raised with the installation team at the time of fitting.

With regard to the Duraboard and the additional items mentioned, these were referred to our remedial department following your report. We are currently reviewing the status of these items internally to ensure appropriate next steps are taken.

A member of our team will be in contact with you directly to discuss the outstanding items and arrange completion.

Noté 1 sur 5 étoiles

The sign up could not have been any…

The sign up could not have been any better. But changed dates first job they was install front door I had a quote to do my garage door but it was not even put through. Promised phone calls they did not get intouch sent no receipt as I Mr Riley ask for. Was going to have my windows replaced but I will find another company

26 février 2026
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Réponse de SolarFrame

Thank you for your feedback. We’re really pleased to hear that the sign-up process went well, but we’re sorry to hear you were disappointed with the delays.

Unfortunately, unexpected delays on earlier projects can sometimes happen and this can have a knock-on effect on scheduled jobs. We always do our best to minimise this where possible, and we did notify you at the earliest opportunity once we became aware of the change.

We are a little confused by the comment about the door not being fulfilled, as according to our records both contracts in your name have been completed and signed off. However, if there’s anything further you’d like us to look into, please feel free to contact our team on 0800 625 0000 and we’ll do our best to help.

Noté 5 sur 5 étoiles

All very straightforward really!!

The sales process was very straight forward, no hard or pushy sales. After sales and during installation was fantastic. Julie was our coordinator and kept me fully up to date, she called every day and left me a voicemail telling me what was happening the next day who was coming etc.

Very happy with the end or end service

17 janvier 2026
Avis spontané
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Réponse de SolarFrame

Thank you so much for your kind review! We’re delighted to hear that you found the sales process straightforward and pressure-free, and that the installation went smoothly. We truly appreciate you taking the time to share your experience, and we’re so glad you’re happy with the end-to-end service.

Noté 5 sur 5 étoiles

Very much appreciated

The fitters arrived on time and worked very well. I was very pleased with the quality of the the materials that they were fitting.When the items were fitted they sealed the items in very carefully and the surrounds were very neat. They also made sure that everywhere that they had worked was left just as they had found it .I can highly recommend their work
Job number 11662

27 février 2026
Avis spontané
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Réponse de SolarFrame

Thank you for the fantastic review! We’re really pleased to hear you were happy with the quality of the materials and the care our fitters took with the installation and finishing. It’s great to know they left everything neat and tidy as well. We truly appreciate your recommendation!

Noté 5 sur 5 étoiles

Really good company

We were kept informed from start to finish about what was happening.
The fitters were punctual and worked really hard.

24 février 2026
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Réponse de SolarFrame

Thank you for your review! We’re really pleased to hear you felt well informed throughout the process. It’s great to know our fitters’ punctuality and hard work made a positive impression. We appreciate your feedback! 😊

Noté 5 sur 5 étoiles

Efficient

Efficient, honest company. Delivered everything we agreed.

23 février 2026
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Réponse de SolarFrame

Thank you for your review.

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